Anjella managed to fit me in at the last minute for a facial while my Emotional Support Dane was getting a nose-to-toes clean and shine. I asked her to focus on extractions and she did! Now that my EMD and I have a little rental to call home, once I get my feet back on the ground, I will be back for another and a back facial! read more

On Saturday I went for the spa services. I had a wonderful massage and a excellent facial. (The only reason you see stars at all). I decided to book additional services utilizing the salon. So I arrived for my appointment today at 5 pm, I was taken right away by Mary. My hair was washed, conditioned, blow dried and finally braided in preparation for crochet braids. Now this is my first time having any kind of hair on my head that wasn't my own. So I dont know what to expect, so I am trusting the stylist. That was my first mistake. The style I asked for called for curly hair and she pulled out straight hair. So I asked and she assured me she would curl it to get the same look. My second mistake not leaving at that point. So I was quoted 3 hours, now it's 2am and she is "finished". Mind you, I have two bags of rods in my hair and no one wants me to have to spend 45 minutes under the dryer, so I am told to go home and complete the style myself. What. ....I have to get up at 6am. Let me remind you it's 2am and I am not even home yet. Needless to say it's now 3 am and I can't lay down because there are a million rods in my hair. So pissed off. I can't believe I paid for this, so I am asking the stylist questions. When did you last do crochet braids? A few months ago. Huh? I seriously think it was her first time. What a complete mess, I think she is still in hair school. So now I am questioning if she is a licensed stylist. I am beyond disappointed, this was my first and last time. I will update tomorrow with pictures and information after I reach out to management. Because words cannot express how I feel. Okay so it is 0845 and it took me 30 minutes to get all the rods out and the hair is still straight. WTH? I left a message for when they open. What a disaster. So here we are at 1230, my hair has been returned to it's normal status. Maureen was noticeably upset and apologize for what I endured. I was provided a full refund and the crochet braids were removed, my hair was washed and styled by Monika. Thank you Monika for coming in on your off day to rescue my tresses. I highly recommend the spa services, but I will pass on salon services. read more

See all

while the services are amazing. this small business needs to get its act together or it won't be around long. The first time I got my hair done, my debt card kept showing an error message, instead of offering solutions the receptionist told me to call my bank and that told me that every time they run my card it charges THEM MONEY (excuse me...I'm a broke college student, sorry to hear about YOUR BUSINESS'S PROBLEMS.) but with all that aside I recently booked a second appointment to get my hair done for an event I have. The salon called me at 6:00 PM the day before the event and asked me if I could possibly change my appointment time...very unprofessional in my eyes. Maybe I'll give this place another chance because the hair stylists are amazing and friendly..but the receptionist and business tactic is down right wrong! read more

My complimentary consult was very insightful. My oxygen infused facial felt amazing! The staff is very friendly and professional, and the building is very clean. I will certainly be coming back for more! read more

Will not be back, and will not recommend! Right off the bat, this place is hard to find there is not a single sign with their business name on it, only a sign that says salon in front with an open sign. I wish that the services didn't take so long, I have never had it take 45 minuets to just get my nails buffed, which is what they describe as a manicure. Also my "coupon book" said that it was a manicure and a martini, never saw the martini. I have had many manicures, usually lasting about an hour, but those usually include a trimming of the nails, paraffin wax dip, polish, top coat, and small hand massage, then drying of the nails. Also it was so cold in there, my hands were freezing sitting in the most uncomfortable chair for my "manicure". Then when I had my massage, I checked off on the sheet that I didn't want my face or head massaged because I had to go back to work, which I thought was weird anyways, I have never gone to a spa and had my head massaged. She told me I was taking away most of what she does, then I was "massaged" I should have asked to see her certificate of completing some type of massage schooling. It was not a very good massage at all, I feel like a 13 year old could do the same work, her hands were freezing as well and the oil smelled burnt, was not a pleasant experience. I though about going back to redeem all my coupons in the booklet I purchase, but the chairs for a pedicure look so uncomfortable, I will not be back that is for sure. read more

She does great pedicures. She takes her time and she actually likes doing pedicures! She will work around your schedule to make sure you get your service done. read more

I will start off by saying Maurine gets 5 stars on her own. She's THE BEST eyebrow specialist I've ever been to, however, this review is for a hair stylist at Anjella Paulette. I first came across this hair stylist at Aveda (same place and day that I came across Maureen). I loved how he did my hair (this was back in July) so in August when my fiancé invited me to the Navy Ball, I called this stylist and made my appointment for October 4th. So we set the appointment, he seemed to remember me and he sounded. On September 1st I received a text from him asking if he could verify the date of my event, I assured him October 4th. Fast forward to September 24th, I emailed him because I didn't write down the time for our appointment on October 4th. I didn't get a response. On September 27th I sent him a text, and I waited a couple of days and I received no response. So I thought I wasn't going to have a hair stylist so I then made an appointment at the Ulta salon in my city. Well on October 1st he contacted me, let me know the time of my appointment. I decided to skip on my Ulta salon appointment because I've had my hair done by this stylist before so I'd rather get it done by him this time. So fast forward to October 4th. My fiancé and I went to norfolk to get some uniform items for him, we didn't want to drive back to Newport News so we ended up getting to this salon at 12:20. (My appointment was at 2:00pm) my fiancé and I sat in the parking lot and chilled out until about 1:30pm. Maureen greeted my fiancé And sat us in a "back" lobby. Around 1:40pm I received a text from my hair stylist saying he was going to be about 30 minutes late. I was fine with that. Around 2:30 my fiancé and I moved to the front lobby since we assumed he would arrive soon. It seemed as though someone else was waiting for this same hair stylist. I sparked a conversation with him and he said he scheduled an appointment at 1:30pm with this hair stylist and he was moved to 2:00. So I was immediately thinking my appointment was going to be pushed back some more. At that point I was looking at other available appointments at Ulta. The stylist arrived arrived about 2:45-2:50pm, right as I was looking for appointments at Ulta. Apparently the gentleman who was waiting for him and had the 1:30pm appointment was told to come back another day. He didn't get his service that day and I feel horrible because he waited more than an hour and was turned away. I was willing to wait for him to get his hair done because he said it usually doesn't take long. Anyway, my hair came out nice but I waited nearly an hour. And someone else waited longer than an hour for an appointment he never got which I feel is extremely unprofessional. The one positive is that This stylist charged me $20 less than what I was quoted. But overall I don't think I will see him again. I'll definitely go back to the salon but not to see him. I take the time out to be early to my appointments and I'm the client. If he has not enough care to do this for a service he offers, then I don't either. And last thing, he said it was nice to meet my fiancé and I which is nice but he met us prior to that appointment, and worked on my hair prior. Maureen remembered the both of us which I appreciate. I knew this stylist didn't remember me though because on a text he said "do you have a relaxer in your hair? It should be $65 and that's with me not knowing your hair" (mostly along those lines) which tell me he didn't remember us. Sometimes it's nice to be remembered by people you get beauty services done by. Anyway, Resurrection is on so I have to go :) read more

I started going exactly 2 weeks ago, and 2 days, and my skin is immediately responding!! I've only had 2 visits and blemishes are absolutely peeling away!!!!! Maureen spent so much effort and time extracting and purifying my face! She even waxed my eyebrows so I don't have to think about them for an entire month! She educated me on continual self care! I'll be 40 years old in 5 months so having a talented glam squad is a MUST and I can't loose Maureen!! read more

Used salon on my elopement day for hair and nails. I wear my hair natural and rarely let others do my hair. My hair came out beautiful and I would return without a second thought. Maureen helped me pick out color for nails which was great choice and performed my service. I can't wait to try their make-up services in the future. Thank you. read more

Anjella Paulette Aesthetics - Finished style - Skin Care Near Me - Norfolk, Virginia

See all

I visited for a last minute Very Naughty Brazilian wax appointment. My service was completed by Maureen. She was very friendly and made me feel comfortable throughout the waxing. She chose to use both hard and soft wax. I am very happy with the result and would recommend her services. If you are unfamiliar with the area, this business isn't located in the best part of Norfolk. However, it does have its own parking lot and the shop itself is very clean and nicely decorated. read more

The spa is breathtaking from the moment you enter, very modern. We had appointments and arrived early, but the services started a little late. Would have been nice to enjoy the Relaxation Room while we waited. The Very Naughty wax with Maureen was superb. She's an expert and truly puts you at ease. My fiancé's massage, with reflexology was the best he ever had. Too bad we don't remember her name. read more

The massage therapist Kayla was amazing, she did a relaxing massage. She deserves 5 stars! My rating is for the experience outside the massage. Maureen, she was friendly, however I had to inquire about the refreshments she already promised as well as she insisted on a 20% gratuity prior to check out. I usually tip between 18% and 20% at spas depending on satisfaction. I also never had to inquire about what was already promised and I've never been approached that way about a tip before. It was an improper approach in my experience. I will say Maureen was generally pleasant and kind. She also offered me a robe due to the spa being pretty chilly. read more

This place was amazing. I just got back from a 8 month deployment and they gave me some TLC! I got a massage and it was the best I've had in this entire area. I also got a facial and my face has never been so soft. And to top it off I had a mani and petty and they took such care that you couldn't even tell they've been in boots for 8 months. It's definitely a place you want to go to to feel welcome and taken care of. Ask for Maureen!!! read more

I come to this salon about once a month to get a Brazilian wax and I love it. I've been coming to only marureen for my waxed since I moved to virgina. I also love the fact that she has hard and soft wax which I noticed not many salons around here have that as an option. read more

I have had quite a few issues with this spa. The purpose of visiting this spa was for my best friend and I to spend some time together and to relax and de-stress before the holidays. The first issue was the unfriendly atmosphere of the spa itself. Coming into a spa, you expect to have a comfortable, warm feel. When we showed up, there was no sign out front advertising that this was a spa, and the interior is very cold. It looks modern, but it is also very empty and dark. While the services are really what makes a spa good or bad, I wanted to point this out as this was our first impression of this place. The second issue I had was the pushy attitude. I understand that this place is a business and that they want to make as much money as possible, but asking me a dozen times if I want to pay more money to upgrade is not going to help me relax. As someone who does not have the highest income, the fact that I am going to a spa is a treat in itself, even if it is only for a basic treatment. I do not like being pressured in to paying more money when I am satisfied with the treatment I have chosen. Asking once is fine, but asking multiple times just makes me feel uncomfortable. The last issue that I had was with Maureen. I went to her to have a French wax for the first time. I was nervous since it was my first time, and have that area waxed for is awkward in itself, especially if I've never had it done before. I had to force the conversation out of her, which made everything even more awkward. Having something other than silence would have helped distract me from the wax itself and could have helped calm my nerves. I would ask questions and receive one word answers in response. Not very friendly, which is something I would value over the speed of the procedure itself. Not everything with this spa was bad. The massage was absolutely wonderful!! If I did go back, this would probably be the service I would stick with. The ONLY reason this spa received 2 stars is for the great massage and the very kind masseuse. However, I doubt I will go back. There are much friendlier spas that try to help their customers gain discounts rather than coercing them to pay more and more money. I go to a spa to relax, not to be harassed or to feel like awkward and out of place. read more

I love how this place looks ! So far I've only gotten pedicures, but there the best. Love how they take time on my feet and leave them so soft ! Love it here read more

I used Justin C.'s groupon and I liked that we texted but I did not like that he was always booked! Scheduling was a bit stressful, but once we got it figured out I went into the salon and was surprised at what a gem it was! I felt like I left Norfolk and went into a peaceful atmosphere. He was quick and efficient and gave me exactly what I asked for. I would go again. read more

Amazing service!!! I did my eye brows and I feel so amazing and confident and better. If I knew earlier about this place earlier I would've came!! Deff should come here for eye brow waxing! read more

Maureen is and has always been very pleasant, friendly and professional! Her work ethic is admirable!! The atmosphere is calm, peaceful and private and the services are top notch. I've been going to Maureen for years and after a brief break, I searched for her until I found her!! read more