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The Spa and Laser Center

5.0 (2 reviews)
Closed • Closed

By appointment only

Services - The Spa and Laser Center

Laser hair removal

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3 years ago

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Dermacare of Hampton Roads

Dermacare of Hampton Roads

4.3(14 reviews)
6.4 mi
•$$$

This place offers a lot of beauty treatments and has free consultations! I really appreciate that…read morebecause the provider will meet with you and go in depth on what exactly you are looking for and what would be the best options. At the consultation the provider will give you the prices for everything. Treatments are "pricey", but they will be the same cost almost anywhere. It's reasonable in price for the things this place offers. Also, it has monthly or seasonal discounts on certain treatments. This place offers products as well like sunscreens & lotions.

I came across this place on Instagram. I decided to schedule a consultation with them which was…read moredone over video chat and was very convenient. The consultation was also free. I met with a nurse who evaluated my problems and educated me on what I should get treated. She put together notes to make my in office visit quick and easy. I really like how professional they are as medical professionals and not as most cosmetic professionals who don't consider health factors and putting together a health & physical. On the day of my in-person appointment, upon arrival they took me into one of the nurses office to continue my consultation and take pictures of my problem areas. All information was added on to my record. They had also scheduled me for a chemical peel. The lady who did my chemical peel was so sweet and informative. She was so patient with me. In fact, all the staff members were just so helpful and sweet. Every time I call for scheduling or questions they are just so kind. Their customer service is out of this world. I also love that they have memberships, monthly specials and new member discounts. Just so many ways to save money while obtaining skin care services. Come check out Dermacare for your skin care needs!

The Hague Medi-Spa - Mention you saw  this ad on yelp for this special

The Hague Medi-Spa

3.0(2 reviews)
0.6 mi
•$$

Dr Robert Schnarrs is the best breast reconstruction plastic surgeon in miles. His staff is…read morefriendly and professional. Dr Schnarrs has the best bedside manner of any surgeon I have ever encountered. He also allows women who undergo mastectomies to keep their nipples. He is patient with the emotions a breast cancer patient needs to process. I love Dr Schnarrs and I interviewed at least 10 plastic surgeons for breast reconstruction. His knowledge and skill is beyond everyone else out there. He is also actively involved in Beyond Boobs. He's the best plastic surgeon and an amazing human.

My experience with this place has been the worse. They have the worst customer service ever. I…read morewould not recommend going back here for anything. I bought a package for laser chin removal. Appointments always have to be rescheduled due to only one person working. They never answer the phones. The call back time is unacceptable. I am completely disappointed in the services I received. I thought the point of the patient setting appointments they could keep was just for that reason. You scheduled and then you get a call back changing dates and times that don't work well for you or you have to speak to them right then and there because of the lack of personnel available to return calls promptly when you can accurately make appointment. They have a email and phone system that worked at one point and had you verify your appointment and it stopped. Now they want to charge you for not confirming your appointment via email as it states. They do not follow up with you or make you feel welcomed to come back to receive other services. Very non-nonchalant attitude and always an excuse for them that is supposed to be alright with you the customer. If they answered their phones in time it wouldn't make it difficult to switch appointments around. And they are not very clear from the start about their policies. Money down the drain for me.

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Anjella Paulette Aesthetics - Beautiful Brows

Anjella Paulette Aesthetics

3.9(19 reviews)
1.4 mi
•$$

Anjella managed to fit me in at the last minute for a facial while my Emotional Support Dane was…read moregetting a nose-to-toes clean and shine. I asked her to focus on extractions and she did! Now that my EMD and I have a little rental to call home, once I get my feet back on the ground, I will be back for another and a back facial!

On Saturday I went for the spa services. I had a wonderful massage and a excellent facial. (The…read moreonly reason you see stars at all). I decided to book additional services utilizing the salon. So I arrived for my appointment today at 5 pm, I was taken right away by Mary. My hair was washed, conditioned, blow dried and finally braided in preparation for crochet braids. Now this is my first time having any kind of hair on my head that wasn't my own. So I dont know what to expect, so I am trusting the stylist. That was my first mistake. The style I asked for called for curly hair and she pulled out straight hair. So I asked and she assured me she would curl it to get the same look. My second mistake not leaving at that point. So I was quoted 3 hours, now it's 2am and she is "finished". Mind you, I have two bags of rods in my hair and no one wants me to have to spend 45 minutes under the dryer, so I am told to go home and complete the style myself. What. ....I have to get up at 6am. Let me remind you it's 2am and I am not even home yet. Needless to say it's now 3 am and I can't lay down because there are a million rods in my hair. So pissed off. I can't believe I paid for this, so I am asking the stylist questions. When did you last do crochet braids? A few months ago. Huh? I seriously think it was her first time. What a complete mess, I think she is still in hair school. So now I am questioning if she is a licensed stylist. I am beyond disappointed, this was my first and last time. I will update tomorrow with pictures and information after I reach out to management. Because words cannot express how I feel. Okay so it is 0845 and it took me 30 minutes to get all the rods out and the hair is still straight. WTH? I left a message for when they open. What a disaster. So here we are at 1230, my hair has been returned to it's normal status. Maureen was noticeably upset and apologize for what I endured. I was provided a full refund and the crochet braids were removed, my hair was washed and styled by Monika. Thank you Monika for coming in on your off day to rescue my tresses. I highly recommend the spa services, but I will pass on salon services.

Photos
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The Spa and Laser Center - laser_hair_removal - Updated June 2026

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