My old, rusty garage door finally gave out a few weeks ago when the spring snapped with a loud and…read moreglorious BANG!!! Suburban Door was very helpful in the entire process, making good recommendations while still not making it a hassle to be budget conscious. Their staff came out for an estimate the next day and the new door was installed later that week. I am 100% satisfied so far with my new door. My house looks great with it! I noticed that they also sell entry doors here. I will likely be returning in the future to check these out. I always like supporting local business and this seems like a top notch one.

Awful experience. Having garage door issues. Didn't even look to see what was causing the issue…read more Just kept upselling a new garage door. Charged me $80 for literally nothing. I paid for a sales pitch without him even really looking at the door. Had to call another company just to get actual answers Do not use this company

Tim sounds rough over the phone but he's a great guy and did a great job. Called Wed afternoon, he…read morecame over first thing Thursday morning, Replaced the broken cable, which is why I called, and adjusted and lubed both garage doors because he saw they weren't adjusted correctly. HIGHLY RECOMMENDED!

Rapid Response. Our spring broke and we were trapped. They arrived within 2 hours of a call at 3pm…read moreon a Friday. The job was completed within 45 minutes

Rob gave us a quote that was $800 cheaper than A1 garage. He is very kind and did the job nicely…read moreand fast. This is a family owned company. We had A1 out and they wasted 1 hour of my time with sales gimmicks. Rob gave us a quote in 10 minutes and the garage looks great. We recommend him!

The 2 middle panels on my garage door were bumping into each other, at a certain point, while…read moreopening and shutting the door, causing the door to snap down at that point. Rob diagnosed the problem immediately and within a half hour of arriving had the door fixed by installing a bracket across the door. It is working beautifully now. I will certainly call him again with any future problems. Very nice and polite and seems trustworthy.

Dependable, honest, great service, expertise, and fair pricing…read more We've used Crawford Door before, and they came through again in a last-minute emergency. Our old, failing garage door motor literally fell onto my car right before a trip. I called and spoke with Brett, who was knowledgeable, patient, and genuinely helpful. He walked me through the options, gave me a clear estimates based on my description so I knew exactly what to expect, and scheduled both a site survey and the install for the same day. Ryan and Larry were so awesome--patient, kind, knowledgeable, and professional throughout the inspection and the install. They clearly explained everything, including the pros, differences, and cost-effective options for the units so I could choose what worked best for us. The model I got has everything and more that I wanted for a really reasonable price. I had a bolt I was struggling with and they fixed it.They really went above and beyond. They were thorough, professional, and a pleasure to work with. Ryan even installed the app on my phone. They turned what was a catastrophe into a fun new toy at a reasonable price. I do and have already recommended them highly to my neighbor who has the same model I did. Thank you for help. Sincerely, Michelle

Trustworthy, knowledgeable, been in business a long time and recommended by everyone I asked. We…read morewill definitely use them for any further needs in the future!

They came out sprayed some oil based lubricant on the chain. The over spray went all over personal…read moreitems in the garage. I called and was told I would be called back. No call by end of business. I called again and was told the owner would call me back right away. Never called. I waited a hour. They have blocked my number. Lol. I have friends with phones. Pictures to come of damaged valuables​

This company came out today, understanding that our coil had broken and needed to be replaced. The…read morequote over the phone was $350. My husband said fine due to having limited time. The technician came out and said that replacing the coil was NOT possible. You can NOT buy just a coil, and the whole system needs to be replaced, costing close to $1000. My husband told him that it wasn't happening because the door was only $400. The guy got hot and argued, leaving the conversation with "We're all freaking broke." As if that would persuade my husband to buy his services. He then sat in his truck on the phone for maybe 10 minutes, like he was trying to come up with something to sell us. My son then ran to Menards, found a replacement coil for $60, and fixed it for us. The door works great now... $60, not $1000! This company is a bunch of scammers looking to rip off people. Go anywhere else! UPDATE: When we reviewed this place, a guy from the company started texting my husband. He said he would refund the service fee and adjust our door for "free" if we would take down our negative reviews. Now it's clear why there are no negative reviews. This person also reached out to me on Yelp. We are not going to be bought or upsold. I feel sorry for people paying this company's ridiculous prices thinking its a good deal.

I've had problems over the last 2 to 4 years with several things from mechanical arms, not opening…read morewindows the front door locking, and it's not supposed to be locked. I was told they didn't sell doors, but I have a receipt. I bought it from them. I have been waiting two years they came out. Adjusted windows ordered a part!! I have called over six times in the last two months alone. Dennis refuses to call me back and this small part has turned into a huge issue. When you spend $50,000 on doors and windows. The service sucks.

This company has been nothing short of amazing to work for. They actually offer competitive pay,…read morealongside decent benefits and a ton of unspoken perks here and there. 40 hours a week and work is ALWAYS guaranteed. Unfortunately there's always a few people who feel they're above the rules and company as a whole and need to be weeded out. This company, from my standpoint, just wants to see the job done in the safest/most efficient way possible. They have no problem sending extra men to get the job done, and if the job is unsafe we usually don't deliver until the job site is made safe for us. They pay you based off experience, and even if you have none, as long as you pit your best foot forward they'll appreciate it and you will be rewarded. With quite a few jobs under my belt, this has easily been the most fair/rewarding of them all. The company also gives you a TON of chances to fix yourself up before they let you go, so if you can't stop smoking or complaining that's on you. Everyone is also expected to pull their own weight to a certain degree. This being a labor intensive job means that there will be a fair amount of lifting, pulling, and pushing. You're not expected to be Superman, but you also can't put every single window, big or small, on the blue cart because of your inability to lift. Standing around your phone and then latching on to someone else's work does not suffice. The management is ALWAYS around to talk and can usually give you advice to solve your problems. The supervisor is also very fair across the board. There's also no secret benefits to being a POC because they are vastly outnumbered. If you'd like to come work here, please come see for yourself. It's easy to make a disgruntled review when you've never had accountability. Threatening to badmouth us to your "local" community isn't the way to go either. I've been with MDW long enough to see that it'll be worth it to be here in the long run. The customers are happy, Us(the employees) are happy and everything's working out.

Great service and scheduling. I called yesterday to make an appointment and today technicians Evan…read moreand Zach came to my house. They not only replaced my old door opener with 2 new ones and a keyless entry pad, but also waited patiently as I relearned using the new equipment. Very efficient and affordable. I recommend Overhead Door of Ann Arbor highly.

Wow, these people know windows and doors like nobody's business…read more After going to both Lowe's and Stadium Hardware for what seemed like a simple repair to two of my windows, no one had the piece I needed. The guy working at Stadium Hardware recommended this place, and thank goodness for that! I walked in, the lady knew exactly what piece I needed, got it, installed it in the one window I brought with me, and showed me how to install it so I could do the other window myself when I got home. I was in and out in five minutes, and it only cost me $1.50! Next time I need anything for a window or door, now I know not to waste my time with a hardware store and come straight to the experts!

Outstanding hand-made screens and windows, just like you could have gotten in the 1960s. Like a…read morelot of long-standing shops, this place has old pictures on the wall --- only here, you feel like you've walked into them. Our house was missing a few storm windows, and had a few others due for replacement; I ordered up a set from Robertson's. The largest panes wouldn't fit in my little car, so I asked about delivery options; Robertson's doesn't deliver, but will give you a business card for Metro Delivery, which worked out just fine. Prices were on par with Home Depot or Lowe's, but the flexibility, responsiveness, and overall experience were a world better. The windows themselves are nicely made --- I wouldn't go as far as "works of art" as they're fairly low-tech (strips of gasket, mitre-cut aluminum), but reasonable materials and solid workmanship. Definitely my go-to for screens & windows, either normal-ish or very custom.