I can say they genuinely care about pets and their owners. We have been going to them for years…read more Sadly, they helped us put down two of our dogs in the past after giving them great care. It was just time for them to go and the staff showed so much compassion with the entire process and helping us make the decision. We recently got a new puppy and I waivered and tried a new vet because the location was more convenient and some other dumb reasons. After two visits, I immediately went back to Dr. Griffith and will not take my new puppy anywhere else. I'm embarrassed I thought it was a good plan to try a new place when we had a veterinarian that had been so good to our other dogs.

Dr. Griffith is the most dedicated, kind vet doctor I've ever had. I've been taking my two cats…read morethere for almost 6 years and even after moving a town over, I still refuse to find someone closer. The whole team there is amazing. I trust this place completely.

Excellent - prompt, very competent service, really appreciated their experience and care delivered…read more Grateful to have them in our area!

My cat went to AUC many times in the past year when my regular vet could not see her. Every single…read morething was above and beyond my expectations, every time. The convenient online Qtrac checkin and subsequent text communications avoided sitting around in an ER waiting room for hours. I knew exactly what was going on at all times and the visit summaries documented everything very well. We have now officially seen every tech, nurse, and doctor there, and each of them knocked my socks off. They acted with the highest level of care and compassion, and their way of discussing medical/technical topics is really unmatched from anywhere else we have been - and much less expensive than the ERs. Every time I left, I knew exactly what was done and exactly how to proceed with care when we got home, what to look for, and if needed, when I should come back or go to the ER. On Friday, Dr. Kate performed a second acupuncture treatment. I know a LOT about cat acupuncture now, and some herbal treatments that no other doctor had ever even mentioned before. She spoke fluently in these topics in a way that a beginner like me could easily understand. I left Friday knowing how long to wait for movement after the new herb before taking her back for an enema. That return visit the next day was fast and easy (at least it was for me) and Dr. G came out to counsel me on a couple other issues, too. I have never been rushed, I've always left with all of my questions answered and a path forward. I cannot say enough good things about Animal Urgent Center. I wish that they could be my regular vet...

We have to praise the amazing bedside manner and kind hearted professionalism of our two…read moreVeterinarians today. They are true heroes! We had such a tough time saying goodbye to our dear familiar - but they made the whole experience more comfortable and palatable with their grace and ease.

Just moved to Ann Arbor from NYC and this is the closest vet to our new house. Have had two visits…read morehere and Dr. Allen-Schult has been amazing with our corgis and was very thorough and informative. The techs and front desk people were also super nice! Great experience.

Dr Molly is my hero. I took my sweet tuxedo in when I thought she was dying. Dr Molly treated her…read moreand she's back to her sassy self again. The communication skills of the Dr are incredible. She made me and my baby feel safe. I really appreciate you, Dr Molly.

This is an exceptional cat focused (cat only clinic). I followed Dr. Racey from the Country Cat…read moreClinic here to the Ann Arbor Cat Clinic. She has cared for multiple cats over the years. Since my cats have had special medical issues ranging from cancer to neurological issues, she has been available to provide regular vet care and also assist me in securing appointments to specialists. Thru out all she has been kind and available to speak over the years. To quote the U2 song, I will follow. She is a great and caring vet.

Great staff and Karen the vet is excellent! Everyone is compassionate and understanding, and the…read morepricing is great.

Be careful when they want a follow up visit. We went in for a vaccine booster 2 weeks later and…read morethey bill you for a wellness visit again. $110 for 2 cats the first visit, then an additional $70 for second visit. not counting the vaccines. No value add and not requested. They will tell you its their policy but they were not upfront with their way of charging additional fees. Saying you needed to ask after first visit. We were very specific in our wants for barn cats: that we just want to administer basic needs. I spent $$$ on 2 cats which we saved from the Human Society from termination as feral animals only to get taken advantage by the vet office. Very unprofessional for an animal you are trying to give a second chance.

I loved my experience here. These ladies are the absolute kindest people i've ever met. They…read moretreated my willow kitty with such care and compassion. They were very transparent about payment and let me adjust certain treatments accordingly. You can tell this place has heart!! I will definitely be coming back if my kitties are ever sick again!

The vet was kind and explained our dogs conditions well. Wish we lived in Ann Arbor, would use her…read morea my regular vet.

Easthaven used to be my go to, now all they seem to be interested is in cash grabs. Zoom vets, seen…read moreby assistants and expensive as hell. I no sooner got my pet home when I get a quote for more work, more blood tests, more $. I think I am done with them now. I am tired of dealing with this. Off to find a reasonable, more hands on place.

Great vet! Modern, clean facility with plenty of waiting rooms, seating options, and an incredibly…read morefriendly staff. The technician was knowledgeable and kind, and the vet was well informed and patient (very open to giving treats as well!!) I have a polydactyl (22 toe beans ) and the vet was insistent on researching and taking her time to learn more about possible complications with the mutation- which is incredibly appreciated- before moving forward. I did lots of research on vets nearby (I'm in Romulus, this facility is in Ann Arbor) and found that EastHaven was the most polydactyl-friendly. The new patient checkup was free, which was great! They didn't try to push or pressure me into unnecessary procedures or expenses at this point. Well appreciated! Simply providing me options, explanations, and reasonings. I had an in-person visit with the vet, but know they have some remote/hybrid professionals as well. Very pleasant experience and will definitely be coming back with my cat I took today, as well as bringing in my second next time! If you are looking at other reviews, I cannot speak for everyone's experience, but give EastHaven a try. I am very grateful and feel confident in this practice.

Dr Butman is the most caring and knowledgable vet one could ever ask for. She is well read and up…read moreto date on everything canine. This woman knows her stuff and is willing to go beyond what one might expect to get to the root of a pets particular problem. Dr. Butman loves what she does and it certainly shows. Her compassion for animals is obvious as soon as you meet her. She has been the vet for my dogs for many years and I wouldn't want anyone else. She truly has a gift for relating to animals and they respond to her in such positive ways. I have refered countless dog owners to her over the years and every one has thanked me so much for recommending her. She is hands down, the best!

Dr Butman is my favorite vet out of a terrific staff at Easthaven. I am confident with every vet…read morethere, but we have developed a relationship with her over years and years of caring for our animals. She still remembers every one that she has taken care of. She goes to great lengths when a problem is difficult to figure out or treat. We have had some unusual issues over the years, and she has always found a way to deal with it and make the dogs better. She works long and hard, but will always get back to me personally. She is skilled, but also has accumulated years of experience. I particularly like that she does not jump to the biggest option, she tries to intervene as little as possible. She will listen to my questions and ideas, and never makes me feel like an over reactive dog mom. Best recommendation of all? Every dog has adored her.