We've been going to this vet for 6+ years. They used to be amazing, but then started having a lot of turnover. Dr Nick was amazing and he left. We saw dr Engers twice for my senior black cat..both times she was cold until I started crying in the last appt, then she softened up. I called reception today for a medication that dr Engers said we could add on if needed: I spoke with GiGi who was extremely rude. I asked if the prescription would be ready today and she curtly told me she would call me..::it's 4pm on a Friday before the holiday weekend. Either way, I'd stay clear of this place. I already moved my dog to roose animal hospital in plymouth and now will be doing the same for my cats. Really disappointed and hurt at the way they've treated me and my cats since dr Nick left. Hope they treat other customers better read more

Dr Sutton has cared for my dog twice when we were in town and had unexpected need of a vet. Diagnosis, treatment, and meds were well explained. Blazer and I were very happy with the care received read more

Dr. Sutton is amazing! She is a great vet who really cares about your pet as well as your wallet! Her prices are extremely reasonable, especially given the amount of attention her staff and she gives. She will also try to save you money by only recommending tests/vaccines your pet needs. Her hours and availability are great too. The staff is very accommodating. She has taken care of my little 12 lb dog for approximately 3 years. I have moved so unfortunately cannot see her anymore. Whenever my dog needs to have shots the staff are very attentive to my normally scared pooch and she walks away with no trouble at all! Most of the times my dog can't even tell she received a vaccination! read more

I'm still taking animals to Parkway - my third generation of pets to see Dr. Sutton and her wonderful staff. Since my earlier review, we've had to help two kitties find their way to the Rainbow Bridge, and I could not have hoped for better support and advice than we had from Dr. Sutton and all the techs there. Towards the end of our elderly, diabetic cat's life, Dr. Sutton gave so much of her time and energy to simply listening to me, answering questions, and guiding me through a hard but correct choice. She was very clear about what made sense and what didn't and is always entirely focused on the well-being of the animal in every circumstance. I'm thrilled to be able to entrust our two new cats to Parkway's fantastic care and continue to recommend the practice to anyone looking for a vet! read more

Dr. Sutton and her team are amazing! My dog has hip dysplacia, dangling dewclaws, and straight hocks so he is clearly a hot mess. We had a bad experience at a vet previously in the area, and was recommended to visit Parkway Animal Clinic instead. That was the best decision I made for my pup's care! Dr. Sutton is honest, compassionate, and experienced. She takes excellent care of her patients and their humans. Coming from a vet that told me I may have to put my dog down before Christmas 2017 (he's loving life and thriving and it's September 2018) and to not feel obligated to cover the costs of surgery, Dr. Sutton swooped right in to comfort me and let me know all of my options. She is so knowledgeable and supportive in my effort to help treat my pup medically instead of surgically. I'm very grateful we found Parkway Animal Clinic, where not only the pets are looked out for but the humans are too. read more

My kitten had stopped eating/playing so after a week we took him to Parkway. After spending over $500 on blood work and X-rays on 1/13/21, I got no response and no solutions to his problem. One week later he was not any better so we took him back. My appointment was for 4:15pm and my cat and I waited in my car until 5pm when they finally took my cat in. They had not received his blood work back and could not suggest any treatment. So instead, they recommended another set of expensive X-rays to "compare" to last time. I stated I could not afford another set of X-rays just to compare from the last visit. They understood but urged my kitten to at least get fluids for nutrition and that it will "only cost $50." After visitation fees, I left almost 3 hours later spending over $100, with no answers on what was wrong with my kitten, again. I called almost every other day to see if his blood work results came in and after continuously reaching out over a 2 week period, a technician told us they received the results. However, only the vet was qualified to inform us of the results, and that once the vet came back she would call us. A few day pass and I call again today (2/5/21), the vet is not there again but finally gives me a call 2 hours later. The vet asked how my cat was doing and proceeded to tell me his blood work results (from 3 weeks ago) were "very bad," with little to no concern in her presentation. She then recommended another blood test and I quote "to see how he's doing now and it'll only cost $70." I was BAFFLED. She had the audacity to ask for MORE money without 1. Not telling us what was even wrong and 2. Giving us ZERO solutions yet again. I have spent over $700 and over 3 weeks with a suffering kitten, desperate for any type of help at all. Parkway took advantage of me during desperate times. Parkway does not care about my kitten, they do not care about me, they only care about money. I understand with COVID there would be delays but 3 weeks with no urgency to call me about my kitten's "very bad" blood work results is absolutely shameful. Their lack of decency, communication, and compassion is what I am utterly disappointed about. I cannot speak for everyone's experience however, if you want a vet who genuinely cares for your pet and not your wallet, find somewhere else. read more

Parkway Animal Clinic - Veterinarians Near Me - Ann Arbor, Michigan

Dr. Sutton and her staff are all wonderful people and treat your pets with such tenderness and care. You can truly see that they do this for the love of animals and aren't out to take advantage of you. I will be forever grateful to everyone at Parkway, particularly Dr. Sutton, for being so accommodating to us these past few weeks as our beloved pug suffered through a severe bout of pancreatitis. While our hearts broke when we ended up having to put him to sleep, everyone at Parkway rallied around him and did what they could to help our suffering dog, including what turned out to be multiple phone calls per week to them for almost a month. read more

I've taken my dog here several times in the past year for all the requisite checkups, vaccinations and exams that come with owning a dog. All of our trips have been easy and pain-free (for both of us). They have taken very good care of him and are very caring and helpful. read more

Don't let the strip mall detour you from this amazing vet office! We have now taken our past two rescue dogs to Dr. Sutton and couldn't be more impressed with her knowledge and passion for animals. We also really like her staff which is a bonus - they always explain the charges for services BEFORE they are done or administered. They even walked us through the difficult process of putting one of our dogs to rest. I would recommend Dr Sutton's office hands down to anyone looking for great care for their dogs. read more

Dr. Sutton is a kind and understanding Vet. She helped me through an incredibly difficult time with my cat with ease and competency. I highly recommend her to all you pet owners. (Thank you Caroline) read more

Friendly staff and excellent service! Would definitely recommend. Locally owned and operated.

Dr. Sutton is an amazing vet and an amazing human being. She cares deeply for her four-legged clients, and has such empathy for her human clients. Our beloved golden retriever had to be euthanized while I was out of town. Dr. Sutton knew how hard it was going to be for me, not having had the chance to say goodbye. As I wrote in an essay about Bailey, a few days after I returned, a package came in the mail. I opened it to find a pawprint set in clay, a long braided lock of fur I immediately recognized as being from Bailey's tail, and a note from Dr. Sutton. That afternoon near closing, I went to the clinic. She recounted for me their efforts to figure out what was wrong -- the theory was cancer in the heart -- and described exactly what happened during his final moments. She held me while I sobbed, and she cried too. It's hard to imagine a better vet, or one who cares more. read more

Be advised - Dr. Sutton has retired. I made an appointment 2 weeks ahead of time, arrived, called to let them know I was there. When someone finally came out, I was told Dr. Fung now owns the clinic. I felt it was very misleading, unprofessional, and deceiving that not once did anyone tell me that Dr. Sutton, Sunny, and it appears the entire staff is GONE. Because I had no warning at all, I felt like my pet's healthcare had been hijacked. Now these may be perfectly fine, capable people, but I did not appreciate no advance notice. Due to the COVID situation, I had to surrender my pet to total strangers to go into the office alone. So I do not have any way to evaluate there interaction with my pet (I chose Parkway 25 years ago on a recommendation from a friend and a family member about they care they show their patients). Then after the visit, in addition to the usual vaccines, test, and medications charges I was charged a new $45 fee for office visit w/ vaccines. There was no follow-up with the vet afterward. Just a 5 minute conversation beforehand concerning what medications he was currently on. Very disappointing and unsettling so I wanted people to be aware before they show up before their appointments. I do not know if I can trust a staff that hides the changes from clients in order to insure they show up for appointments, and that people are not given the information and opportunity to decide if they want to go elsewhere. read more

I highly recommend Parkway Animal Clinic. I usually see Dr. Linda Sell on Thursday mornings at this clinic, but she was unavailable and I saw Dr. Sutton for my two Golden Retrievers. She is very experienced and caring - and put both myself and the dogs at ease. I also appreciate that she works to make pet care affordable and in the last year or so, she added Care Credit to the payment options. Her staff are very helpful and kind and and it doesn't seem like they change over frequently, which makes me think that Dr. Sutton is good to them and creates a nice work environment, too. read more