From the front desk, Christina, the shampoo gals and then to Colleen or Kelly, who are my stylists,…read more I consistently have a very good experience. These gals know how to cut, color and style hair. So professional and very friendly. That's why I've been a customer for over 18 years. They are very accommodating with complimentary coffee, tea and water. This salon delivers high end quality with a down to earth vibe.

I paid over $300 for a highlight and cut. The stylist Cheryl was great, I was really looking…read moreforward to the aftermath after a thorough consultation. I tried resolving by private messaging the salon to no avail. I've never spent so much money on a service to get such mediocre results. Terribly disappointed. This was taken as soon as I got home from salon. They refused my money back, after having a disappointing experience im expected to go back? I was polite on the phone and was still hung up on. They have now lied saying they tried reaching out to me when they did not. Beware of this salon, even choosing a top stylist I still walked out with this.

If your looking for great hair stylist, look no further. Let me recommend Susan, this girl knows…read morehow to get the job done right the first time. Most places I have tried just come up short !!!! I have very fine hair and it doesn't lay right...... it wants to stick out. I was so frustrated before I found this gem. She is right on point, my hair looks great. Now I'm in my fifty's and I need color. The best part is that no one can tell that I have it colored, because she leaves a little salt and pepper in the side........ its like magic.

Susan has been doing my hair for over a year now. The color is more then good it is not unnatural…read more I have gotten plenty of comment and compliments. Often due to the color and condition of my hair - many people do not believe I am in my 60's. She takes care of her customers! Thanks, Rita

It was my first time, I was scared since I have very long hair. I a good few inches and got layers…read morefor the first time because my hair was one length it was thin at the ends. She gave me layers and it looks beautiful. She is so professional and knows so much in depth about hair and hair care. She is so attentive to her clients needs and also is a great listener. It was my first time coming here and I would recommend it to everyone. And please WAIT until she is done styling it for the finished look, I assure you it will be the best! She takes her time and cares about her clients and their hair. Never going to any other hairstylist ever again! My hair has never been so voluminous and bouncy! I can tell she truly is an expert on cutting hair and is a hard worker!

Nancy is a very talented hairstylist with a loving, kind, and welcoming personality. Nancy started…read morecutting, coloring, and styling my hair when I moved to the Chicago suburbs in 2018. In fact, I recently moved to another state, and still travel back to the area to have her do my hair. Nobody cares for my hair the way she does. She is an expert and tailors each and every cut and color to suit each person and their personality. Nancy is very informative on the best way to care for my hair and always provides great recommendations on how to style. She is extremely detailed and never rushes or takes shortcuts. And, she has one of the best personalities, super friendly, which makes the experience even better. Thank you, Nancy, I truly appreciate you and your expertise!

It's not that expensive. I know people think its gonna be crazy and all but it's Chicagoland…read more Nothing is cheap in Illinois. The service here is really good. Friendly staff. Good company. I don't get in as much as I'd like but I frequently travel.

Just moved back to the area. I have been visiting a Tricoci in another area and have had a great…read moreexperience. Today, not so much. The front desk staff was the highlight. The woman who checked me in was super cheerful, pleasant and showed me around. When I got back, that is when things changed. I will say I used to work as a hair stylist and an educator in the beauty industry. I have high standards for basic customer service. Today with my aesthetician was lacking. She was nice but literally was calling me back, looking on her phone and Apple Watch. I could tell she was distracted the entire time. This was just a "procedure" going through the steps with very little customer service element. This used to be a great salon and spa, today I was just disappointed with the level and of service I received today.

Melissa is a fabulous stylist! She nailed my hair the first time I went to her and I have been…read moregoing since! Her hair color and cuts are amazing and she is always on time. She is friendly and fun and fairly priced! Another stylist in the salon, Karen, is also excellent and will step in if Melissa is on vacation. There is also a lovely nail tech in the salon.

My stylist, Karen, is the best - she is very knowledgeable and down to earth. She is great with…read morecolor - she even has an ORGANIC line available. She gives very good haircuts and also updos. I highly recommend Karen!

Natalie did an amazing job with my highlights. She listened to everything I had to say and helped…read moreme get to my end goal with my hair. I absolutely love my hair color and would definitely going back to her!

Great service! Love Kristin!…read more The salon is clean & all the staff are kind & helpful.

The 3 stars are only for the salons lively atmosphere and clean look. I'm trying to be fair because…read moreI'm really not a nail salon girly anymore. However, I stopped in about a week ago for their mani/pedi promo and apparently the woman servicing me was "tired". Totally understandable, I was tired myself. However, I do believe that putting real energy behind being approachable and friendly is important when you're feeling tired or something.. just about having a little etiquette (just my opinion) So.. I was unsure about the way she conducted herself with me. I wanted to be understanding but she just seemed uninterested in servicing me in general and apparently wasn't about to try to be anything other than "tired", like I should accept that as a paying customer. I also wasn't sure if she had dry humor or was really just coming off kinda rude. The actual service was just very lackluster

Everyone is great ! Love them so much the color the blow drys . The customer service is outstandingread more

Rita is great as well as the other stylists. The prices are great! Always get a great look…read moreafterwards.

These ladies were able to schedule updo appointments for my daughters on the morning of their…read morespring pictures. I think they did amazing jobs! They have quite a following in the community. Many walk-in clients stopped by during our time there.

Nicole is THE BEST stylist! After paying a million+ dollars at a close by over priced salon to fry,…read moreover-process and turn my hair green- Nicole at Hair Concepts saved me. She replenished my hairs natural texture, fixed the color, and gave a beautiful cut to frame my face. She listens carefully to what the customers want. She is very good with coloring, highlights, different cuts and styles. I've changed my hair so many times and each time I come out so pleased. And you'll Pay half of what those foo-foo salons charge. This is a family owned business on 143rd. Support your local business'!

Visiting from out of town, needed a haircut (badly) and found this place on yelp. Made an…read moreappointment hoping for the best. I made the right choice. Lisa(?)took time to discuss what I wanted and I walked out with a great cut! Wish I could find a hairdresser back in my home town like her - guess I'll just keep trying once I'm back home.