Great staff! They are very helpful and recommend the best products to use for aftercare. They…read morealways greet you with a smile which is great! I go for Brazilian waxes, and they always get me in and out as quickly as possible. They try to make you feel as comfortable as possible during the process.

I've been to several European Wax locations over the past few years with great results. 9/14/26 I…read morehad an appointment with Kaylee for a full face wax and upper and lower leg wax. I'm so disappointed. When I got home and looked in my magnifying mirror, I noticed the entire area of my left cheekbone hadn't been waxed, the upper area above my lip and lower lip still had numerous hairs and the jawline was lots of peach fuzz. Also, I believe the full leg wax includes your toes and mine were not done. I think Kaylee needs glasses, more light in her room or more training. She only has you turn your head for the left face waxing. Easy to miss a lot that way. When hair is very light it is hard to see, but she's the professional?? It took an hour so I think she is brand new. Don't waste your money.

Everything The service is always efficient, clean and friendly. The value is exceptional.read more

Quality looks good and was great the very first visit, but after that it got bad and didn't last…read moreanytime. SEE pictures and comments: 3 days is all that my lashes lasted this time last time 5days and the time before that 1 week this is bad busy and the rating will be very poor

I went for a laser treatment. It was reasonably priced. A very nice place. I will return.read more

I'm hoping that by writing this review, I can spare somebody the trauma that I went through trying…read moreto heal my acne scars! In the beginning, I had SEVERE deep acne scars. It got so bad that I didn't even feel comfortable leaving my house. I have probably been to every establishment that offers these types of services in the Chicago suburbs. I didn't realize it was such a cut throat industry! I feel like I have been hustled to the extreme! I wish it didn't take me as long as it did to find this establishment. They prioritize results over sales. From the beginning, Rebecca was transparent and felt that it was very important that I understood everything that we were doing, and, why. I'm only half way through my micro needling package! (They offer great deals on packages) My skin looks SO MUCH better and I have hope, again. Thank you, Rebecca!!!!

This was my first time here. I came as a walk in and was seated right away. They did an excellent…read morejob. I got many compliments on my lashes and eyebrows. Thanks for sharing the good energy with me.

I walked about 2 hours before close. The place looked empty. When I entered the woman behind the…read morecounter just stared at me. I said, "Hello" and she just continued to stare. I asked if I could get my eyebrows threaded and tinted, and upper lip done. She then asked rudely if I had an appointment. I asked if I needed one? She said to have a seat but that she was finishing up with someone. I waited and listened to her be so nice to the woman in her chair. When she was fully done with the other woman, she said I could have a seat in the chair. She made sure to let me know it would be $27 for the services. I told her that was fine. She told me it would be better to wax my upper lip rather than thread, I told her that was fine. In the middle of our session another woman walked in. She said she was looking to get her chin, eyebrows, and upper lip threaded. She did not ask her if she had an appointment. She immediately sat her in the chair next to me and finished the woman before coming back to me. She provided no aloe or compress for my upper lip, and the worst part was my EYEBROWS!!! They were huge, unnatural looking, and completely too dark. I gasped when she held up the mirror. I told her I looked scary. She told me some people like them thick.... I told her that I like fullness, but this wasn't even the shape of my brows and again it was way too dark. She said fine and took some solution and attempted to make them thinner. She showed me and even though I was still displeased, I just wanted to get out of there. On the way to the register I asked her if I could pay with card. She rolled her eyes and said I could pay for the service, but I needed to tip her in cash. I said that was fine and I did tip her in cash. I wouldn't take my chances at this place. This woman's attitude was terrible and meanwhile I'm googling how to lighten my brows. Don't waste your time here.

I have been going to the Browtique and seeing Diana for years. She is truly amazing! I have really…read morethick brows and in the past others had no idea what to do with them so they would either make them too thin or they would have no shape. Once I found Diana all of that changed and I haven't gone anywhere else sense. I always get compliments on my brows even between waxes. She makes it very easy to make appointments on the vagaro app, so there is no guess work about her availability (I do recommend booking several weeks in advance because she fills up quick). I've sent everyone in my family to her and she has even done micro blading for my mother. I would recommend her to anyone looking for fabulous brows!

browtique, in Mandaluyong , Philippines, 2pm confirmed appt and it's 256 pm and still at waiting…read moreroom. Either she needs help or she needs to know time management

AMAZINGGGGGG job. the customer service is so good. ash is so creative and amazing at what she…read moredoes. i showed her 2 pictures and she did it identical to what I wanted.

Polite, efficient and professional. Never had threading done before. I love it. I also have…read morestarted doing waxing as well. I am Never disappointed. Highly recommend this establishment.

I love this place, and the service everytime. I don't feel rushed during my services ever, the…read moreprices are a little higher than some other areas but definitely worth it. I usually get builder gel and no chip polish and it always turns out good. My nails never really chip or break like some other places that I've gone to. I love coming back here!

Beautiful manicure and pedicure; however, the tech scraped the side of my foot with the foot…read morescraper. It hurt and was bleeding. He gave me a bandaid and said "Sorry." When I paid, I asked for a percent off due to the injury. He gave me a $5 off card that can be redeemed in two weeks. I said, "Two weeks?" He said yes. Instead of making a scene, I decided to write this review. I won't return. Two stars because it's pretty but my foot hurts.

From the front desk, Christina, the shampoo gals and then to Colleen or Kelly, who are my stylists,…read more I consistently have a very good experience. These gals know how to cut, color and style hair. So professional and very friendly. That's why I've been a customer for over 18 years. They are very accommodating with complimentary coffee, tea and water. This salon delivers high end quality with a down to earth vibe.

I paid over $300 for a highlight and cut. The stylist Cheryl was great, I was really looking…read moreforward to the aftermath after a thorough consultation. I tried resolving by private messaging the salon to no avail. I've never spent so much money on a service to get such mediocre results. Terribly disappointed. This was taken as soon as I got home from salon. They refused my money back, after having a disappointing experience im expected to go back? I was polite on the phone and was still hung up on. They have now lied saying they tried reaching out to me when they did not. Beware of this salon, even choosing a top stylist I still walked out with this.

I had the pleasure of going to this location for the very first time today and had Haley as my…read moreesthetician. She had an amazing personality and explained everything she was about to do. This was my very first time experiencing a V-Facial. I am hooked and will recommend it to any and everyone. If you haven't tried this place you really should.

I really enjoyed the procedure. The area is beautiful and the process was explained to me. They…read moreare sanitary and professional. This was a new experience for me and I will definitely be coming back!

I have been going to see Suzi at Serenity Skin Studio for well over a year and half and having…read morenothing but great things to say about Suzi and all of her skin services! Suzi is very professional, very friendly and takes her time to perfecting my acne-prone skin. She truly is a master of her craft and very knowledgeable and knows what she doing. She never rushes and takes her time as I always leave with a fresh and glowing face (even after a peel!). The best part, she uses all organic products that she has created. The spa itself is super cute, cozy and always clean! I highly recommend Suzi and her entire team at Serenity Skin Studio !

Have found a new place for facials and waxing! Love it!! Suzi has knowledge and expertise and it…read moreshows!! Highly recommend!