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    Anna M Schneider

    5.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    Trust planning

    Real estate law

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    Elder Law Services Of California

    Elder Law Services Of California

    3.9
    (29 reviews)

    Kaileah was extremely helpful and kind over the phone. She really took the time to help my aunt…read morewith qualifying for Medical and made the whole process easy and simple to understand! Thank you, Kaileah!

    I just got off the phone with their CFO, Yuki and would say customer service is not their strong…read morepoint. I have used Elder Law for two trusts over the last 17 years. One, for my mother in 2009 and the second one for myself with an amendment done around 2016. Over the last 10 years or so, I have sent "several" emails to Judd Matsunaga with general questions regarding my trust. Almost every time I received no response and when I called it was hard to get concrete answers. Nonetheless, the thought of starting over seemed like more work so today I called asking about what the charges would be for amending my trust. After speaking with Monica, a fairly new attorney and informing her about the previous poor customer service. She said she would ask the CFO about waiving the initial consultation fee before actually determining what the amendment costs would be. I had already begun to research other estate planning options but was open to at least hearing what the costs might be. But after speaking with the curt, rude and unempathetic CFO Yuki, I would not do business with this firm. Rather than being a good listener since I am the customer I was treated rudely and disrespectfully. Instead, of taking the high road and saying I am sorry you experienced this but we can still help you I got a lecture and was questioned what email address I had previously sent my complaints too. Completely, missed the boat on good customer service in a "people service" industry. I will be sure to mention to my fellow peer group who all use or need trusts and estate planning to stay clear of Elder Law. Unless you want to be treated rudely and disrespectfully there are better options available.

    Meinzer Law Firm

    Meinzer Law Firm

    5.0
    (8 reviews)

    Andrew and his staff are always there when needed. Very reliable & dendable. I called upon them…read morewith a request on short notice that was urgent in nature and they came through for me in a pinch. Thank you and I give my highest recommendation!

    Estate planning can be a monumental undertaking for anyone and finding the right law firm to assist…read moreyou is critical. We prepared for the task well in advance before we hired the Meinzer Law Firm to help us steer through the process, but we did not fully comprehend how much time and effort were necessary to pull everything together. Andrew Meinzer is the consummate professional in every sense of the term. From the beginning, he explained the process in great detail, took the time necessary to understand our needs, and offered his legal guidance every step of the way. He fully grasped the complexity of our situation and helped us navigate through the specific needs of our blended family. As clients, he treated us with the utmost care and respect, always giving us the proper amount of time and attention to address our questions and concerns. He was very patient, polite, and responsive through the entire process. In fact, everyone we have dealt with at the Meinzer Law Firm demonstrated the same level of care, respect, and responsiveness even though we are in the midst of a deadly pandemic. We would highly recommend Andrew Meinzer and the Meinzer Law Firm for your estate planning needs.

    Anna M Schneider - general_litigation - Updated August 2026

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