If you notice, most of these reviews are old. This place used to be Family Physicians of Chester,…read morebut those doctors have retired and it is a new practice in the same building. My father sees NP Kim Plummer. My father is 76 years old with congestive heart failure, diabetes, and chronic lymphocytic leukemia. In November of 2022 he got very ill with a virus (dangerous for a cancer patient) & ran around 103 degrees fever for three days while we tried to get in touch with NP Plummer. After the fourth day, we finally got a phone call back (after talking to the answering service in Ohio). She told the answering service to give her about 30 minutes to call my mom back (she was the on-call doctor & it was 6am. We were ready to take him to the hospital). When she finally called, she told my mother, in a very impatient manner, that she had already called in a prescription for my dad two days ago. No one in the office, including NP Plummer, took time to inform my mother of this. When mom told NP Plummer no one had informed us, Plummer's response was "I did my part". Apparently, bedside manner was not a course she took in medical school. Don't go here. Not only is she dismissive and uncaring, but the office is completely unorganized and obviously has communication problems.

If I'm in need of a doctor this is the place I go to. They accept most major health insurance…read morepolicy's. They have several doctor's that work here and a friendly staff. They can handle most of your illnesses or whatever else ail's you. I hope you don't need to see a doctor,but if you do give them a shot:-)

I have been a patient of Dr. Shah for many years. Dr. Shah has always given me nothing but the…read moremost optimal care. He takes the time to listen and really cares about your health and well being. This brand new office has a large and welcoming waiting room, short wait times and friendly and welcoming staff. I also think it is pretty cool that they offer a physician on call to avoid any dreaded trips to the emergency room. Dr. Shah and his practice come highly recommend by me!!

I've been coming here since I moved to the area, but lately, the experience has been disappointing…read more It is nearly impossible to get a sick visit at this home location, and I am constantly redirected elsewhere. Their technology is also a major hurdle; the check-in texts send you to forms that don't work, and their app doesn't actually facilitate insurance uploads or check-ins as promised. Combined with the high staff turnover, it's lost the reliability it once had. I'm hoping things get better soon.

I've been a patient for 20+ years and I am 100% DONE! It has steadily gotten worse to the point the…read moreonly thing they care about is billing for office visits. I desperately needed to see someone for a severe allergic reaction to poison ivy, my dr is never available anymore and no one would see me. This is not new for me, my record would show I simply need a prednisone prescription. So I will be pulling my records and finding a new office. Amazon virtual visit was the only doctor I could get! After more than 20 years there!!! My husband got the last appt (same issue) and the nurse practitioner (even though I was willing to pay) and was there with him l, did not need a whole separate appt time, would not even consider treating me. It is literally over my whole body. I have had terrible terrible experiences at urgent care facilities. Prime Care has steadily become less about the patient and more about the billing.

Tami Rickey is my provider. She is thorough and kind. I've been seeing her for about 5 years. 10/10read more

The service is great. It doesn't take too long to be seen. My doctor always has great information…read more I'd highly recommend this gynecologist office to anyone. Especially expecting moms

My Office experience and care quality were phenomenal. Highly recommend this practice for any…read morechiropractic needs. Staff very friendly and competent.

I had my first appointment today! It was a consultation, and this is the first time I've ever been…read moreto a chiropractor where they took x-rays. It seems so obvious now that it would be part of the plan of care yet, I've never had it done. Also during my appointment, I received electrotherapy and had a mild adjustment and then laid on a rolling table! Much more than I thought I was going to get at a consultation appointment. I have my follow up appointment tomorrow to discuss the findings of the x-ray and determine the treatment plan. This is never been the case at any other chiropractor I've been to. Other places do a visual exam and then an adjustment and tell you to come back for another apt..no real plan which was the exact opposite of what I experienced here! Top-notch service. Friendly. Professional. Clean. Will definitely be back!

I am happy that I made the switch to transition my children to Chippenham Pediatrics. Located off…read moreof Hull Street, this location has great parking. Lobby is clean and my children love looking all the fish tank and all the colorful fish while waiting in the lobby. Due to COVID-19 Chippenham Pediatrics has a new system for check-in that I highly recommend. The new check-in system is electronic. Once you arrive for your scheduled appointment you can now check-in online and you are asked to wait in the parking lot until your room is ready. When your room/provider is ready you will receive a phone call to come inside and you will be directed straight to your room to meet with your provider. We have been impressed with the quality of care and glad we decided to switch to Chippenham Pediatrics.

Dr. Ayers is an amazing doctor. He is so patient with my children. When he comes in the room he…read morenever appears to be rushed or stressed. He actually takes his time with your children and isn't "in and out" within 5 minutes. It's sad that you go to other doctor offices questioning things when you leave because it seems like you spent more time with the nurse than the doctor. I have seen my fair share of pediatricians moving around Ohio, then out to California, and a few other cities in Virginia. Every doctor we have seen at the Harbour Point location has been great. This is by far the best pediatric office we have been to. I highly recommend Dr. Ayers as your child's pediatrician.

I recently visited the MRI Check-in Desk at Virginia Urology at Stony Point and had a rather…read moredisappointing experience due to the receptionist's behavior. From the moment I arrived, she seemed visibly annoyed and made no effort to hide her disdain. It was clear she didn't want me there, making me feel incredibly unwelcome. In fact, another patient nearby even commented on her attitude, wondering what her issue was. In stark contrast, the two MRI technicians were fantastic. They were kind, professional, and made the experience much more pleasant. Their positive demeanor highlighted just how crucial customer service is in healthcare settings. It's unfortunate that the receptionist's rudeness overshadowed the excellent service provided by the technicians. I believe she needs additional customer service training to understand the importance of treating everyone with respect and kindness. Overall, while the medical staff was commendable, the initial interaction with the receptionist left a negative impression that could easily be improved.

The care that was received by Dr Glaizer, Lindsey and Millie was so professional and compassionate…read more Highly recommend and appreciative.