This doctor has forced me into opiate withdrawal 3 times since becoming her patient. (Dec 2025)…read moreUnacceptable!! My pain condition has become worse. Dr A is unreachable even after exhaustively chasing her. No place to leave a verbal or written message. No calls back. For days my husband calls and calls and no answer. June 4 my leg went numb and I fell Since that date my pain is unbearable. I am seeing other specialist. A Dr Kemp (ortho) took an X-ray of my lower spine The 8 spine surgeries of my distant past (25-30 yrs ago) have collapsed. Getting a MRI this week. Bone sitting on bone. Nerves being pinched between bones. Been to ER 3 times since that date also a 6 day stay. Surgery is the likely cure. I may have had a small stroke (appt being scheduled for Neurology) also cannot get dr A to see me or call me. I am faced with withdrawal again this week. I cry and twist about unable to sleep or eat. Have lost 22 lbs. cannot walk. Had to hire a home health aide to get me to bedside commode and move me about. At my age (74) all surgery is risky. Do your job doctor. Communicate with patients. When in hospital dilaudid, morphine and fentanyl are all used with me without long lasting relief. There are new problems the doctor must be made aware of. Why won't she return call or leave a voice mail available? Frustrated. Angry frightened. .

Honest, kind and genuine doctor who really cares about her patients. she is unlike any other…read moredoctor I've ever seen!

I've been a patient for 20+ years and I am 100% DONE! It has steadily gotten worse to the point the…read moreonly thing they care about is billing for office visits. I desperately needed to see someone for a severe allergic reaction to poison ivy, my dr is never available anymore and no one would see me. This is not new for me, my record would show I simply need a prednisone prescription. So I will be pulling my records and finding a new office. Amazon virtual visit was the only doctor I could get! After more than 20 years there!!! My husband got the last appt (same issue) and the nurse practitioner (even though I was willing to pay) and was there with him l, did not need a whole separate appt time, would not even consider treating me. It is literally over my whole body. I have had terrible terrible experiences at urgent care facilities. Prime Care has steadily become less about the patient and more about the billing.

Tami Rickey is my provider. She is thorough and kind. I've been seeing her for about 5 years. 10/10read more

I have been a patient of Dr. Shah for many years. Dr. Shah has always given me nothing but the…read moremost optimal care. He takes the time to listen and really cares about your health and well being. This brand new office has a large and welcoming waiting room, short wait times and friendly and welcoming staff. I also think it is pretty cool that they offer a physician on call to avoid any dreaded trips to the emergency room. Dr. Shah and his practice come highly recommend by me!!

I've been coming here since I moved to the area, but lately, the experience has been disappointing…read more It is nearly impossible to get a sick visit at this home location, and I am constantly redirected elsewhere. Their technology is also a major hurdle; the check-in texts send you to forms that don't work, and their app doesn't actually facilitate insurance uploads or check-ins as promised. Combined with the high staff turnover, it's lost the reliability it once had. I'm hoping things get better soon.

If you notice, most of these reviews are old. This place used to be Family Physicians of Chester,…read morebut those doctors have retired and it is a new practice in the same building. My father sees NP Kim Plummer. My father is 76 years old with congestive heart failure, diabetes, and chronic lymphocytic leukemia. In November of 2022 he got very ill with a virus (dangerous for a cancer patient) & ran around 103 degrees fever for three days while we tried to get in touch with NP Plummer. After the fourth day, we finally got a phone call back (after talking to the answering service in Ohio). She told the answering service to give her about 30 minutes to call my mom back (she was the on-call doctor & it was 6am. We were ready to take him to the hospital). When she finally called, she told my mother, in a very impatient manner, that she had already called in a prescription for my dad two days ago. No one in the office, including NP Plummer, took time to inform my mother of this. When mom told NP Plummer no one had informed us, Plummer's response was "I did my part". Apparently, bedside manner was not a course she took in medical school. Don't go here. Not only is she dismissive and uncaring, but the office is completely unorganized and obviously has communication problems.

If I'm in need of a doctor this is the place I go to. They accept most major health insurance…read morepolicy's. They have several doctor's that work here and a friendly staff. They can handle most of your illnesses or whatever else ail's you. I hope you don't need to see a doctor,but if you do give them a shot:-)

I recently visited the MRI Check-in Desk at Virginia Urology at Stony Point and had a rather…read moredisappointing experience due to the receptionist's behavior. From the moment I arrived, she seemed visibly annoyed and made no effort to hide her disdain. It was clear she didn't want me there, making me feel incredibly unwelcome. In fact, another patient nearby even commented on her attitude, wondering what her issue was. In stark contrast, the two MRI technicians were fantastic. They were kind, professional, and made the experience much more pleasant. Their positive demeanor highlighted just how crucial customer service is in healthcare settings. It's unfortunate that the receptionist's rudeness overshadowed the excellent service provided by the technicians. I believe she needs additional customer service training to understand the importance of treating everyone with respect and kindness. Overall, while the medical staff was commendable, the initial interaction with the receptionist left a negative impression that could easily be improved.

The care that was received by Dr Glaizer, Lindsey and Millie was so professional and compassionate…read more Highly recommend and appreciative.

The service is great. It doesn't take too long to be seen. My doctor always has great information…read more I'd highly recommend this gynecologist office to anyone. Especially expecting moms

When I had my knee surgery Mrs mills helped take care of me. She was very professional and…read morecompassionate. I would definitely recommend her. If I have to get any future surgeries and need help at home I would definitely call her again.

Having Nadine come and stay with me after my back surgery helped a lot with my recovery. She was so…read morekind and calm as well as diligent with keeping me on schedule with my pain medicine. I highly recommend her if you need some help after having surgery! She was not only delightful but very helpful!

Excellent care, takes her time with you, compassionate and Nurse Harris will go the extra mile to…read moremake sure you're feeling much better! Nurse Harris is an amazing FNP, she may not have Dr. in front of her name; however, she's more than qualified to have those credentials. Nurse Harris has great staff, their friendly, has a smile on their faces, listens well and willing to do what it takes to make you feel comfortable. Nurse Harris is a wonderful primary care physician and specializes in a variety of medical care. As long as she's local Nurse Harris will be my PCP!!