I hired this cleaning service expecting a thorough cleaning, but unfortunately the quality of work…read morewas well below expectations. Several areas that were supposed to be cleaned were either missed completely or only partially cleaned. Dust, dirt, and debris were still visible in multiple rooms, and basic cleaning tasks appeared rushed or overlooked. What was even more disappointing was the owner's response when I brought these concerns to their attention. Rather than taking responsibility and willingly offering to return and make it right the owner refused to come back until I removed the negative Google review of which I refused to even consider until the job had been rectified. Mind you; I paid $300 for this cleaning service.

Do what you get paid for. If your customer specifically pays for specific things that you charge…read morefor, and they are clearly communicated up front, don't get paid and not even attempt to do those specific cleaning requests. And afterwards, do nothing to fix it, and instead try to guilt and upsell your client on your mistake. You and your business are terrible.

Megan is a dream come true! She came to clean our house last week and did a fantastic job!! She…read moreeven returned the very next morning to do extra work in our bathrooms...I didn't ask her to...she OFFERED! We don't have a water softener, so our toilets can end up with a terrible stain from time to time. I just can't get them clean, no matter what product I use, so she came back to work more on them. She's just amazing incredible!! My husband and I fell in love with her from day one. She was extremely reasonable, which enabled us to get the help we needed, and we're looking forward to having her back again soon! What a darling, hardworking, respectful young lady she is; we feel like we hit the jackpot when we found Megan. Take it from me, you'd be happy getting to know her, and even happier with the beautiful job she does. She's a jewel!

Megan did a great job. She is highly recommended and has become a great asset to my family.read more

Awesome service and thorough cleaning! I will definitely recommend to friends and family.read more

100% would use their services again. I was so pleased with everything. They are prompt with…read morereplies. Accurate quotes. And the results were amazing! Worked with Roxanna who was very very sweet. They were very thorough. The value for you money just cannot be beat by others. Plus they made me feel really comfortable. The toilets, carpets, ceiling fans, and baseboards were some of the best work!

Clear and quick communication! Extremely professional! Mirna and her team do next level work. I…read morewill continue to use her services because this is the best cleaning I've ever had done! Incredible work! I definitely recommend this business

First off, I'd like to say that the initial contact process was easy, and the cleaners arrived on…read moretime. However, once the owner and another cleaner entered my unit, the experience quickly became unacceptable. I have security cameras inside my apartment, including one facing the center of my living space and another at my front door. While I was at work, I received notifications that my camera was being tampered with. When I reviewed the footage, I observed one of the cleaners using the end of a broomstick to move my camera. She did this on two separate occasions. As I continued reviewing the footage, I noticed behavior that appeared suspicious. The cleaner was opening a drawer where I kept cash and appeared to be attempting to take money. I immediately returned home and confronted her. Her explanation was that she was "dusting" with the end of a broomstick, which made no sense given what was visible on the footage. I explained that I hired this company because they advertise themselves as professional, trustworthy cleaners who conduct background checks on their employees. I did not believe I should have to worry about protecting my belongings while paying for a professional cleaning service. Despite my concerns, I allowed the service to be completed and paid for the cleaning. Later, while reviewing the footage more thoroughly, I discovered that I had actually been robbed. A ring valued at approximately $1,700 had been taken from my home. When I contacted the owner, she provided me with the cleaner's contact information and stated that the cleaner had only been hired the day before and that this was her first cleaning assignment. This raised serious concerns for me, as a company that advertises employee screening and background checks would reasonably be expected to have a more thorough hiring process than one completed overnight. The owner was not helpful in resolving the matter. After I informed her that I would pursue legal action if the debt was not settled through either the return of my property or reimbursement for its value, I requested information regarding the company's insurance coverage. I was then informed that the company did not carry insurance. Since that conversation, the owner has not made any effort to follow up or assist in resolving the situation, despite multiple attempts on my part to communicate with her. It appears that she is simply hoping the matter will go away. As a result, I am now out approximately $1,700 for the stolen ring, in addition to the amount I paid for the cleaning service itself. Based on my experience, I cannot recommend this company. I strongly encourage others to choose a cleaning service that is truly trustworthy and that stands behind the claims made on its website regarding professionalism, employee screening, and customer protection.

I asked them to perform a very specific list alongside any other standard move out cleaning. They…read moretold me they would get it done with no problem. They left my place with several of the items untouched or half way done. They sent a crew out to redo the job and yet again... they did not complete their end of the deal.

This company practices with integrity, compassion, and value. For over seven years they have never…read moremissed an appointment and have always been flexible with my needs. When I cancelled at the last minute because my grandmother had passed away during the night, they did not charge me for a late cancellation as some companies might. Instead they brought flowers that same morning and quietly laid them at my door. It has been five years now and I still remember that act of kindness. They are so much more than their reasonable prices and quality cleaning. I highly recommend Gimme A Break.

I would say I am sad to write this 1 star review for a small company but with their response to our…read morelast service I am not. After finding Kelt at Andale here on Yelp, we gave him the opportunity to earn our long term business. However, after coming out just a few times we had an issue with him about adequately vacuuming during his visit 3 weeks ago. However he came back that same day and spend another hour fixing the issues. After deciding we would give him another chance today, this visit was the worst to date. Perhaps we have unreachable expectations but we came home today to the following: - Dog hair and dust on my desk, behind the bathroom faucets, around everything that wasn't moved. - They did not wipe down our kitchen table, clean the glass on our living room tables or cleaning the crumbs on my family room side table. If they can't do these basic things, we are wondering what else they didn't do that we expected them to do. I texted the following pictures to my wife when I got home from work today and after we discussed it later in the evening we sent the following message: Hi Kelt, I just got home after a long day at the office. I'm quite perplexed about the cleaning service today. The same issues about not vacuuming are still a problem. Additionally, the bathroom counters were not cleaned in the master, the house has several locations that weren't dusted...please help me understand what was completed today as I'm struggling to see how the service was completed. Please advise - At this point, we would like half of the cleaning service fee back and part ways. His response was as follows: Dear Mrs. C you're contacting me at 1030pm, 12hrs after services were rendered I don't owe you any fees I completed all cleaning projects Im sorry you feel we don't meet your standards Im terminating the cleaning services . Wish you the best. Sadly, adequately vacuuming, dusting, counter and glass cleaning, and wiping down tables isn't apparently the norm for service. Based on their response, it was almost like they gave up half way through this cleaning and had already decided this was going to be the outcome. I wouldn't waste your time with Kelt and Andale.

Kelt and his team were fantastic and extremely professional and flexible with the move out…read moreschedule. Even when i was not ready for their services, he offered different options and was prompt and helpful. While doing his services he also went out of his way and assisted me with moving a couple of items to clear out the house (something that he did not have to do or i was expecting). The cleaning was spotless and top notch for the team of two. Definitely and highly recommend them for a great job!

M&G did a great job with our move out cleaning. They were extremely responsive and made sure we…read morewere fully satisfied with the service! We have a fairly large home, but they were efficient and thorough and prepared the house for showings. Thanks!

I'm so happy to have found M & G housekeeping! Mary and Gilbert were so attentive to my requests…read moreand very detail oriented. Not only did their service exceed my expectations but they were also affordable. I've had trouble finding affordable quality service in the past so thank you guys! Choose M&G you won't be disappointed!

Local and affordable family owned business. The best mother daughter duo I could have hired to…read moreclean my new home. They did a move-in deep cleaning and were so respectful. The place was spotless! When they say they do it all, just trust them they do it all. Extremely happy with the service they provided so much so that they will be doing my move out deep cleaning as well.