This store makes it super easy to do business. I was able to ask multiple questions, send over my…read morelogo and pay by credit card all by email. If you have a JPEG logo for example there will be a fee (which was under $50 with tax) to have Hometown convert the logo into the file type required for embroidery. When I went into the store to look at the logo once it had been digitized I was able to have changes made to it - delete words and realign other words. The staff were super helpful telling me what is common in terms of logo width and font size. If you have a logo already made they can pretty much execute any drag and resize action you could want. If you don't have a file already, while they don't design logos, they can set you up with stylized words. The staff were super patient as I picked out the colors to be used bringing me spools of thread to compare against each other and against the shirts I brought in and the digital image of my logo. I find their prices super reasonable and everyone was very friendly. It was just $12 per shirt that I wanted to have embroidered. I didn't buy the clothing there, but they had a retail floor of clothing and hats and a half ream sized catalog that you could purchase anything you could imagine from. My shirts were ready for pickup a week later and I was really happy with the quality and colors. I will certainly drop off more shirts soon and I'm thinking some hats too and maybe some of those cloth grocery bags.

Our company has been working with Hometown Threads for the past handful of months for company…read moret-shirts and hoodies. The entire staff has been incredibly helpful throughout the process. It's incredibly fortunate to have a local company in the area. From several past experiences, the design phase(s) was drawn out and the turnaround time(s) exasperating & frustrating to say the least. At HT, it was a smooth, streamline process which delivers a quality product. Makes our decision very easy when it comes to future ideas. It's always nice to do business with people & places that are truly passionate for what they do!

This is not a store I'll choose to go back to. The younger lady was very rude and had a bad…read moreattitude. The lady in the back was nice enough but they all ignored my mom shopping in her wheelchair. So we didn't spend much here and I saved myself a hundred bucks. Has a huge selection of moda fabric.

I love this shop. I've taken a couple of classes and I just had them quilt and finish two quilt…read moretops for me, and I am thrilled with their work. The added bonus was the very reasonable cost. I would highly recommend this shop as a one stop shop for all things quilting.

Was just in the store for the all Ohio shop hop. What a great store with so much fabric! Very very…read morenice employees.

There is a lot of fabric packed into this store. They sell pfaff machines and have a large…read moreselection of Kimberbell. The ladies that work here are also super nice and helpful.

Since they opened I have been here many times. They don't…read morehave a lot to buy but do have some nice things The staff is always friendly and outgoing. They have some great classes and it's a nice environment to learn.

This is a wonderful place to develop sewing skills…read more I discovered it when I wanted to try my hand at long-arm quilting. Megan was incredibly helpful and patient, even though I was extremely frustrated. "Karol with a K" gave me helpful advice when I brought my machine to the shop for "open studio." Though I find the idea of crochet too intimidating to try it myself, the classes I overheard while quilting sounded like they were the sort of classes I would take if I were brave enough to try crochet. The shop also does charity work. Last year, I participated in a sew-a-thon where we made pillowcases and stuffed animals for a charity that provides beds to families who can't afford beds for their children. They have a small selection of very nice fabric and notions. Something I have not seen anywhere else is a scissor holster that one attaches to one's machine so the thread scissors don't get misplaced. I highly recommend this shop.

I've had them cover my club chair & then my sofa. The fabric & workmanship are so excellent. Pickip…read more& delivery is efficient & polite. There aren't enough superlatives!

Fantastic and responsive customer service, they did a repair for me quickly and cheaply. Any other…read morefurniture needs I'll go to them first.

Terrible service. I told the worker for a flower quilt and he said we don't have it even though it…read moreis right there. And the prices are ridiculous therr was a quilt for $111 not cool. Never shopping here again well. Well there are quilts in the name and why are you selling guy stuff you are annoying and I hope you die

It's a nice little shop. Very limited fabric, but I always find something and buy a few yards…read more They primarily do pre-cut appliques you can buy. They have started carrying ohio themed items too that were very nice. The ladies have always been friendly and very helpful. I like to shop here then go across the plaza to the chocolate shop.

Do not recommend. Offered only most expensive Hunter blinds. Did not inform blinds attract insects…read morein folds of blinds. When I called to ask for assistance with removing and reinstalling blinds for new window instillation they never returned my calls after leaving phone and text messages. There are many other businesses in the area who provide great Customer Service and do not take advantage of Customers - gouging price and lack of informing Customer of cons is product. Only concerned about quarter sales quotas. Very disappointing. I thought I was working with an honest and ethical company.

This is a top notch operation. Unlike the other options out there, these folks made this process…read moresimple and enjoyable. The competitors were overwhelming us with endless catalogs and samples, while Matt and Jen LISTENED to what we were looking for and provided a good recommendation. From there, we simply chose colors and features, and had beautiful new blinds up a week later. Installation was non-invasive, and the technician (Todd) is highly skilled and has a great personality. Save yourself time from shopping around go right to the source for great product, service, installation, and even the best price at the end. Thanks, Gotcha Covered of Avon - we are so happy to have amazing and attractive new blinds at our home!

Although they will be out of business in a few days, just wanted to say that yet again, my…read morestatement that "customer service is dead" was proven yet again. Everything is all smiles and helpfulness until they have your money. I was supposed to have delivery the next day - store mgr. called to tell me it wasn't happening, and because I wasn't sitting around staring at my phone, and she didn't leave a voicemail (?), I didn't find out until late afternoon - after I stayed home all day. That was Friday - she said Monday for sure. Monday I waited all day - the driver called at 5pm - truck broke down - but I would be first on Tuesday. I called the driver at 6pm on Tuesday - he had no helper to deliver my fridge. I insisted he come NOW and I would call my neighbor to help. No wonder they're out of biz.

Not a great selection of items. People were friendly that worked there, but not worth the priceread more