I am not sure who we worked with but from the moment I made the first call to see if there was a…read morevery particular watch in stock from the last time we went in, the customer service, the exceptional cleanliness and professionalism was outstanding. Although THEY didn't have the particular watch (very sought after and popular watch at the moment), they continued to help us size the bracelet at multiple times, not because they messed up the sizing but a new watch comes with getting used to it. Thank you for your help!

Always have a great experience at Alson. Becky is a very helpful and never seems to be in a rush,…read morewhich I appreciate. I have purchased a handful of items from Alson and I am extremely satisfied with all of them. I look forward for the opportunity to purchase my next watch from them.

Went in for ring shopping and felt a bit rushed and didn't love that the staff didn't seem to know…read morethe answer to our questions with confidence. If you plan to spend the amount of were you want to feel that the people you buy from are confident in the piece you are making.

I've worked with IMG before and it has been fine. I recently took in a necklace to be repaired -…read moreonly the clasp had to be fixed yet my necklace came back 1/2 inch shorter. I've had that necklace for years and I knew right away that it didn't fit right. The associate said I must have just forgot what it felt like. When I got home and measured it, yep 19.5 inches and when I took it in, it was a 20 inch chain. They said they only touched the clasp. I should have measured and taken pictures of the necklace on the drop off. Ugh. I should always keep a tape measure in my bag.

Stuart designed the most beautiful custom made ring for my fiancé. I had a ring from my great…read moregrandmother and he transferred the center diamond into a new custom band. It came out perfectly and the price was much better than any other jewelers I'd seen in the Cleveland area. Highly recommend and will be going back!

They created the engagement ring of my dreams. I brought them a ring I had as inspiration and they…read moredelivered exactly what I asked for more sparkle and more durability

It has been years since I've worn my wedding rings; my post-partum fingers remained a size larger,…read moreand I avoided the hassle (and the cost) of having my rings re-sized. I received an advertising newsletter in the mail several weeks ago, and Gem-Crafters was one of the businesses featured. The owner is also a Kent State University alum (go Flashes!), so I kept the mailer, and finally took my rings in two days ago. The cost was so reasonable that I asked him to re-size three rings and repair a broken bracelet, and left the items with him. He called the following day to let me know the work was done, and that I could pick them up at my convenience. While-you-wait repairs are available, the owner will clean your jewelry at no cost, and he welcomed my dog (dog-friendly businesses have a special place in my heart). I took a few of his business cards to give to friends who've told me how much they paid for jewelry repairs, and how long they had to wait.

I had a pearl necklace that the clasp broke. Stopped by on Saturday to drop it off and my necklace…read morehad been re-strung and repaired by Tuesday. It seemed a bit expensive overall ($90) but I had gone to a jewelry store and most pearl repair work is outsourced so it'd probably be more expensive in that route. Great customer service. They also do a ton of other repair stuff (watches, polishing, etc) and I would definitely bring other things back to them in the future.

Excellent service repairing my prescription sunglasses! They…read moreare one of my favorite pairs of glasses and I didn't think they were fixable I couldn't be happier Wonderful people!

I broke the arm spring on my $900 prescription glasses. My eye doctor said they couldn't be fixed…read moreand I had to buy a new pair. I found the "Eyeglass Doctor" online and the reviews convinced me to stop in. They assured me they could fix them and quoted me $82 w/tax. It was a bit more that I expected but still less than 10% of what new glasses cost. The only bummer was the wait. I was told three weeks at dropoff because of a backlog of repairs, but my claim check said five weeks. Since I had a backup pair to wear I decided to wait, plus I figured they must be doing good work if they're so busy. The wait was worth it - the repair was very well done and my glasses fit great again. I would absolutely use them again and you should too.

Mr. Greathouse and the rest of the crew have an eye for what you want. Top notch service and…read moreexpertise

I purchase all of my jewelry from This location. The staff is helpful and attentive, they're also…read morebudget conscious if you have a spending goal in mind. It's is my goal to shop family owned over the big box retailer. With that being said there is no jeweler on site. However all of the diamonds have great cuts, good clarity and great craftsmanship. Me and my wife purchased our wedding bands from here. I've also come back for earrings, necklaces, etc. I've received nothing but exceptional service every time! I strongly recommend you shop here!

The best store for you is the one that aligns most closely with your specific budget, desired…read morestyle, quality expectations, ethical values, and need for service. Use the factors above as your guide and do thorough research! Select Jewellers of OHIO is the best and most friendly store I have ever visited. Specially Bill was super helpful and accommodating and Chis is an expert in customization. Strongly recommended for all your fine jewelry requirements for any occasion.

Bill was amazing, we gave him our budget and I was able to design the exact engagement ring I…read morewanted. He worked with us and was so understandin. He had it ready in under 5 days and it came out stunning. Highly recommend!! You won't find anywhere better, Select Jewelers is the best place

We took Mike my ruby and diamond engagement ring that I'd not worn in several years as my knuckle…read moreis bigger these days. He sized it perfectly, built it up, tightened up all the prongs and it's like new - actually better than new! Now he's working on the platinum bands so I'll be able to wear the full set. He listens, has great ideas and is a true pleasure to work with.

I finally was able to emotionally let my moms wedding ring out of my sight, and took it to Saxon…read morejewelers for a repair. Mike realized how much anxiety I had about it so he fixed it amazingly fast. It is more beautiful than I have ever seen it! He did an amazing job on the repair and was able to leave the original hand engraving intact. He asked if I wanted it cleaned really well as it is vintage, from 1950, and I said yes. The price was exactly what he quoted. If I ever need a jewelry repair again, I will absolutely take it there without hesitation. Everything about his store, himself and the work he does, is professional and also personal.