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    J & M Appliance Service

    4.0 (6 reviews)
    Open 9:00 am - 6:00 pm

    Services - J & M Appliance Service

    Appliance repair

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    Express Appliance Repair

    Express Appliance Repair

    2.3
    (10 reviews)

    This repair work began on 6/27/2025. Bottom LIne- I just…read morewant my Sub Zero Refrigerator fixed. John, a repairman came out -agreed to rebuild the compressor. $500. was paid initially and a receipt was emailed. Another $1100. was needed to order parts and start the work. The additional $1100.00 was paid -John said that I would receive a receipt by text. (No receipt) Express Appliance hangs up when I call and John the repair man does not answer or respond to Text messages. Refund my money or fix my Fridge. I am not SATISFIED. I need you to respond to a paid customer!!! Margaret B. ps. Prior to this incident. John did outstanding work on both my washer, dryer and Refrigerator.

    Heather, the customer service rep, is impatient, rude, and completely unpleasant. Jen and Nicole…read moreare great, but Heather is not. Ask to speak with literally anyone besides Heather. You can just feel her discontent and lack of grace and contempt for the customer through the phone. Heather needs to find employment elsewhere or just go somewhere she can express her loathing and figure things out. This has been felt every single time I've spoken with her. I've had an ongoing issue with dishwasher and they mirror my frustration back to me instead of wanting to be helpful. They clearly have not had much experience interfacing with people professionally and it is abundantly clear that they don't take that aspect of the business earnestly.

    Renovatech

    Renovatech

    3.9
    (15 reviews)

    Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

    I got a very fast reply from Renovatech's team. They even came out on the same day I contacted…read morethem. Daniil was very professional and quickly assessed the problem. He was back 2 days later with the replacement part to repair our dishwasher. Service was fast, professional, and reasonably priced for the quality of work provided.

    J & M Appliance Service - homeappliancerepair - Updated August 2026

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