Love Stephanie! While I do not live in the area any longer, I still want to take a minute to rave…read moreabout her. I went to Stephanie for years before moving out of state, then immediately sought her out when I moved back to the KC region, not just because of Stephanie but because of her staff. I have been to a lot of dentists, having lived in multiple states, and the staff, from the front desk to the hygienists, make such a difference. I have been to dental offices where the hygienists shame you for not flossing rather than educating their patients and that alone is what kept me coming back to Stephanie Warden. I wish I could have packed her and her team up with me when I moved to DC because I have not been able to find the same kind of care, friendliness, and compassion as her team. She also somehow always remembered to ask questions about me that told me she actually remembered me and my story. She made me feel like I was her only patients among many. Thank you Stephanie and team for all that you do!

Stephanie is an exemplary general dentist. Her technique is painless. Stephanie thoroughly…read moreexplains any proposed restorative work and alternative options and informs patients of the fee prior to performing the procedure. She encourages any and all questions, because she values having educated patients. Stephanie speaks in a kind manner. She always asks me about things going on in my life and actually remembers things I told her even several years ago (ex. my granddaughter's name)! The front office staff is very welcoming and knowledgable. My regular hygienist, Marissa, makes getting one's teeth cleaned a pleasure, and I never dread going to my appointment. Marissa, who is as friendly as can be, thoroughly explains what she is going to do before doing it. If I had to name one disadvantage of being Stephanie's patient, it is that she no longer participates with Delta Dental. Still, I will not give up Stephanie just to have an in-network dentist. She is completely worth the slightly increased fee. I unequivocally recommend Stephanie.

If you're thinking about going to Oral & Facial Associates, I strongly recommend you take a minute…read moreand read this, because my experience with their practice administrator, Christy Loudermill, was one of the most frustrating and unprofessional encounters I've ever had in a medical setting. I went into this office with a confirmed price -- written, verified, and repeated back to me. I did everything right on my end so there would be no surprises. Unfortunately, the surprise came anyway, and it came in the form of a completely different, significantly higher bill. When I reached out for clarification, Christy Loudermill, who I was told was the "billing manager" (which already confused me, considering her title is practice administrator), handled the situation in a way that was honestly shocking to me. Her response came off cold, dismissive, and completely uninterested in the fact that their mistake had real consequences for me. Instead of taking ownership or offering real help, the explanation was basically a quick brush-off labeled as "human error," as if that magically excused everything. What made it worse was the tone -- like I was the inconvenience for asking why I was suddenly expected to pay far more than what Christy herself had confirmed. There was no sense of accountability, no recognition of the office's own miscommunication, and absolutely zero acknowledgment of the impact this caused. The entire situation left me feeling like accuracy and transparency simply weren't priorities for her. And the fact that someone in the office even referred to her as the "billing manager" just added to the mess. When the people working there can't even get titles straight, it says a lot about how disorganized things are behind the scenes. My opinion? If this is how the practice administrator handles problems -- with confusion, deflection, and an attitude that the patient should just swallow the difference -- then the rest of the office is likely following the same example. This review is based entirely on my experience, but I feel strongly enough about it to warn others. You deserve a medical office that honors its own quotes, communicates clearly, and treats patients with respect -- especially when the mistake is on their end. I won't be returning. And I hope this helps someone else avoid the headache, the runaround, and the dismissiveness I dealt with from Christy Loudermill at Oral & Facial Associates

Son had wisdom teeth extraction. They did not supply a quote until 2 days prior to procedure, even…read morethough I requested one twice, several weeks in advance. Any time I needed to call them, had to call multiple times due to no one answering phone. On day of procedure before starting, discussed an impacted tooth and that they could expose and move said tooth since they were already in his mouth. They never said it would have an additional charge until after the procedure was done then said they would advise of amount after sending to insurance. 1.5 weeks later I get a bill for nearly $1,300.00 which was more than I paid for the 4 wisdom teeth to be removed. They refused to discount the additional charges, which were not covered by insurance. They only supplied a little gauze for after care. Other surgeon offices provide enough gauze for full aftercare as well as ice packs. I was treated as if this place only wants your money, they do not care about the patient or treating people like human beings. They also switched the location from where I made the appointment, but no one told me this until the day before when they called to go over what to do before coming in.

Years ago, I had the worst experience ever. Drilled into the nerve of my tooth. Had to be…read morereferred to an endodontist. Still remember him to my friends to stay away from. Only dentist I have been displeased with.

Ive been seeing Dr Stiver for many a moon. Back when they had just three rooms. I had to switch…read moreonce because of new insurance. It was a disaster and I came crawling back here asking for a corrective exam. I trust Dr Stiver. There is a new lady: Dr Cummings. At first I was leary (because strangers stress me out), but I now accept her as one of us. All the hygienists are bubbly and sweet. They let me bring my own floss cuz Im a crybaby about floss (Glide!). Martin City. Turn at the Yamaha sign by Jack Stacks.

I'm in the Army going to the Command and General Staff College at Fort Leavenworth for this year…read more They don't allow us to miss very much class time, so finding a "one stop shop" for my dental needs was extremely important. The dental office on post lost my trust after the dentist there and his assistant (who are super nice BTW) dropped instruments during my appointment to get a temporary crown. Not only that, but after 3 days the temporary crown fell out when I was eating a sandwich (not something that was even that hard)!! Additionally, when I called the Fort Leavenworth clinic about it, they said that having a temporary crown fall out after 3 days was normal! I just don't see that as being the case. All these shenanigans was after getting referred for a root-canal that should've been followed within 3-6 weeks with the temporary crown. Fort Leavenworth forced me into the above appointment 7-8 weeks after the root-canal and basically told me "tough" at their front desk and to "just be careful" with the tooth that just received the root-canal. Needless to say, that's when I started wondering if I could go somewhere else. The on post dental clinic is severely lacking in customer service at their front desk and a level of competence that I'm comfortable with. After calling TRICARE (insurance) for my procedures, they gave me a list that I whittled down to a couple places. I eventually chose Olathe Smiles Dentistry because they could do all of the procedures I needed AND do them all in one day with NO follow-up appointments (pending any unanticipated complications). The dental clinic (Ebony) on post very begrudgingly set up the referral for me. No one likes confrontation, but I am SO glad I put an end to my suffering at their hands. Olathe Smiles Dentistry was great from when I checked in (Ebony screwed up the insurance referral paperwork that Olathe Smiles front desk ladies fixed PROACTIVELY), to the assistants and the doctors. First, I saw Trish who works with the periodontist Dr. McKenzie. She got me x-rays and helped out during my root lengthening. "Root lengthening" really should be called something else because it's when they cut out gums from around your tooth and sometimes grind down bone. I was nervous going in. However, both Trish and Dr. McKenzie were hilarious and their conversations REALLY set me at ease and took my mind off of the procedure. Immediately following that appointment (same day) I moved from one room to another for the permanent crown to be put in. Dr. Rawalt and Benita (I think) were the ones helping with that. They were both great as well! I can't express how thankful I am to go to one place for fixing the shenanigans related to that one tooth. Even with a sore jaw right now, I am extremely relieved to have gotten the procedures done by a staff that was not only VERY customer service oriented, they showed empathy through distracting and hilarious conversation (anthropology, Star Wars, toddler hyjinx...), and they were competent as well as efficient. Thank you, Olathe Smiles team! You all are great. I don't like going to the dentist, but if I have to do it again, I will definitely come back!!! -Captain Stear (US Army)

I arrived on time, several ministers before my appointment. The front desk reception girl asked me…read morefor insurance which I provided. She said this is HMO not PPPO. Very rude tone of voice as if HMO is not welcomed. I said that I found your office on Aetna web site and that it shows you guys are taking new patients. In fact Aetna referred me ti your office. When I phoned this office, they booked my appointment with no issue. But upon arrival, the front desk receptionist is very rude. The receptionist said that I will need to call Aetna to verify if my insurance PPO or HMO. It was such a frustrating experience. After 15 minutes, I decided to leave. It is not worth my headache. As a new patient, I did not feel welcomed but judged. I was treated and talked to with disrespect and treated like a minority and outsider. The demeanor along was filled with discrimination and discomfort. So I told them that if you do not want my business, its Ok. im happy to leave. So I left.

All of the staff is very personal and professional. I would recommend this office to anyone.read more

Thanks to summit my teeth look wonderful! Unfortunately I think they look so perfect that I scarred…read morea kid for life. So I was at a hobby lobby waiting to buy some yarn so I can finally finish my husband's codpiece for a costume we're working on. I looked over to see a cute little boy grabbing for some candy-while his mom kept saying no! Although I lost my teeth due to an autoimmune disorder-I let the child know that he did not need the candy or he would lose his teeth. He gave me a disgruntled look and went about his business while Mom thanked me. He would occasionally look over at me just to *make sure* I knew that I ruined his candy grab. This is when I took the opportunity to adjust my denture, although I never really need to adjust it because it's a perfect fit, but I needed to drive my point home had the kid been able to tell that my teeth were fake- this would have never worked out! And truthfully, every day of my life is better because I have teeth that look real and feel natural- today was just a funny situation that I wanted to share. I meet a lot of people that can really use the services at Summit, although it makes for very awkward conversation if they don't know about my situation- but you're obviously reading the reviews for a reason so I'll tell you what sealed the deal for me. I am certainly no stranger to dentists and all things dental related. My patience had been at the end of the line before I met Dr Calloway. He listened carefully, he understood my very complicated situation, and presented me with a plan. At the time I was working with several other dentists who just weren't hitting the mark for me. I was quick to throw Calloway at the top of my list just based on our very straightforward initial consultations. It was shortly after this thought when Dr Calloway leaned back into his counter with his arms crossed and a massive grin and told me something like "I can't wait to give you the perfect set of teeth" Although we're still working towards a full denture, my interim piece is pretty amazing. Of course there's always an adjustment period-but it didn't take very long for me to get back to a normal routine. I honestly can't say enough good things about Dr Calloway, but at the end of the day- I can smile without freaking people tf out. Thanks Doc!

I absolutely love this dentistry! Everyone is always so nice and they all explain things in a way…read morethat's easy to understand and doesn't sound scary. They have a wide variety of payment options and payment plans and they're all easy to set up! They really take care of you and care about your dental health.

If you ever hear the term "preventive maintenance" here, RUN!! I went here as a young kid in my…read moreearly twenties out on my own. As a dumb kid I took the docs word for what he was telling me. Unfortunately, every routine visit I was being told "we need to do some preventive maintenance." This led to what I feel was 6 pointless root canals and 6 crowns on some of my back teeth. Unfortunately it took me 6 root canals, 6 crowns and thousands of dollars before I realized this guy was just extracting money out of me! I have since been told by multiple dentists that root canals are not "preventive maintenance." I am now dealing with the aftermath of having so many crowns and root canals on my teeth leading to costing me even more thousands of dollars to have them replaced and even a couple pulled and tossed in the trash. Save yourself your teeth and your money! Do extensive research on the dentist you choose.

I just ventured out to the dentist for the first time in a long time (thanks Covid!) and this was a…read morenice experience... I mean as nice of an experience as one can have getting their teeth scraped on a dreary winter day. It's been my dentist for about six years now, and I've had good experiences across the board. Gentle hygienists, punctual appointments, and they've since updated their X-rays to be the easier metal ones vs. the old bitewings! Here's their Covid-specific measures since that's top of mind for many: Wear a mask when you come in. They have you fill out a simple form to mark off for any Covid symptoms, have a robot temperature check, and have a staff member take your temp as well. The staff has double masks and face shields. You keep your mask until they start cleaning your teeth, at which point they give you a mouthwash cup that you swish for 30+ seconds. Minimal conversation which is great since your mouth is being worked on anyway, and this specific hygienist I had today was on the ball and efficient. Much better dental office than others we've been to over the years!

Great neighborhood dentist. Cindy is a great hygienist, and Emily always provides good care…read more Have had a few fillings here and have had no issues.

I first went to Perfect smiles in 2018. They don't judge you that's a plus. They did good cleanings…read moreand work. However, reception and billing is horrible! And now I remember why I left. After a hiatus from Dr.Bridenstein, I called and made two appointments, I did not know about Dr.Boldry until they put myself and daughter into cancellation appointments so we got in sooner. But they FAILED TO MENTION, NOT IN NETWORK. My insurance covers cleanings and X-rays twice a year. Why would I request someone I would have to be OUT OF POCKET FOR? Nope, sure wouldn't Couple of months later I get the $92.55 bill. Beware, they are SCANDALOUS! Now, they have lost three clients. Way to go Debbie!

My family chose Perfect Smiles Dental Care several years ago for their excellence in family…read moredentistry, patient care, and customer service. The RDHs are always friendly and go out of their way to make our visits comfortable, whether offering pillows, blankets, specific flavors of tooth polish or a movie to help take our minds off dental matters. The ladies at the desk up front who deal with the business side always make our insurance coverage easy to understand even when I've forgotten some of the details I should know in advance. They make every effort to check on prices of services when I ask, and they can help set up payment plans if needed. They are kind and considerate when I need to reschedule an appointment, and they always welcome my family when we enter the office. Likewise, Dr. Bridenstine makes every effort to be sure dental services are stellar. We have always had a positive experience with his sedation dentistry, and he provides a thorough explanation of options when available. We have only experienced excellence in his work, and we have appreciated how he goes above and beyond to create a positive outcome for his patients. A couple of years ago, I returned to his office two extra times at no charge just so he could alleviate some discomfort I had after a filling needed to be filed a little more delicately. While I was numb, I hadn't noticed. Yet, he made it right a second time even after I wasn't sure about it the first time I returned. Now, that's patience for your patient! All the staff members work diligently to make dental visits pleasant. I have always appreciated their use of soft, professional voices via individual headsets to prioritize communication and timeliness while maintaining privacy. The entire practice operates in a well-orchestrated manner while each employee treats one another with respect and kindness. They have created a culture of team effort that works for the good of the patient, and I highly recommend their dentistry practice.