Looking for a new medical provider?…read more Keep looking, this is the worst medical office I've had experience with in decades. They continually lie to their patients telling them they sent in requests, but never do. Dr Kennedy is in his office only one day per month. What a joke, he overworks his PA Ben Moreland . His office staff is TERRIBLE. They never return calls, continually tell patients they have completed referrals, prescription requests, & medical equipment requests. I have told Ben Moreland & Ray Kennedy SEVEN times I have not received any communications regarding the medical equipment they ordered. They always tell me they will call but never do. The worst medical provider I've ever gone to.

The phone is disconnected, so I drove to the location. The waiting area furniture has been cleared…read moreout, so apparently they're out of business. It would be nice to know where our medical records are! If anyone know anything about this, please post something.

AVOID AT ALL COSTS. This practice itself is a hot mess. My other doc here left without any notice…read moreto me (she was actually pretty good and I suspect left because of the mess this office and Norton in general is). I was told I could go to this doctor but her wait was for MONTHS and MONTHS. So fine, I wait. Here's the thing though - I needed a refill on my prescription for cholesterol med. CVS needed them to call it in because it didn't transfer from Walgreens. She refused to call it in, saying I'll need to see her first. She recognized I got the earliest appointment (would have to wait 1.5 months without meds, after already waiting 5-6 months just for the privilege of seeing this new doc). --but said she won't refill it until she sees me in mid December. What? It's cholesterol meds, not a controlled substance. I said to her nurse/office staff "So let me get this straight...my doc ditches me with no notice, then you send me to this doc and she says she won't give me a refill that my doc that left me prescribed because HER SCHEDULE is too booked to see me in time?" She replied "Yes". I said don't worry, cancel it. I'm done with location and cancelling with my gyno who is part of this practice too because of this. Shawna Kauffman doesn't care about my health. I don't see why she'd care for yours. This location has been a hassle to deal with since day one. These doctors and their egos - they're going to seriously hurt someone here. I'm so sick of lazy docs that think they're all that. Oh, btw, no one has figured out why I lost almost 50 pounds now (with other health issues). So you think I would be a priority. But no. I go on a long wait list just to get the chance at 20 min (if I'm lucky) appointment. No thanks. I'm done with Norton period. And you should seriously stay away from this doc and that place in general.

I do find it disappointing that the office of Dr Shawna Kauffman sends you away with a referral to…read moreanother Doctor. I had bursitis in my elbow and was so painful and swollen I could not sleep. The girls in office were to setup appointment the following day. I had to call them twice to remind them that I had limited use of my arm, and was still in pain. By closing time they finally called me back and made appointment in a few days. The staff is friendly but when you walk out the door, they have no idea or empathy for your problems.

This place has gone to shit. They never want to help and they are as rude as anyone could be.read more

I was feeling sick- cough, headache, etc but didn't want to go to the doctor. I hadGone to The…read moreLittle Clinic at Kroger Middletown once before without an appointment a couple of years ago and had a long wait, but I expected it. This time I had an appointment for 11:30. At 1:00 I'm still sitting here waiting!! This is not a specialist medical office! This is the second time here and the last.

One of the worst crew. Doesn't answer calls if they do they put you hold for at least half an hour…read moreand then hang up. Staff does not care about patients and probably loosing business big time.

From the owner: KentuckyOne Health was formed when two major Kentucky health care organizations came together in…read moreearly 2012. KentuckyOne Health combines the Jewish and Catholic heritages of the two former systems Jewish Hospital & St. Marys HealthCare and Saint Joseph Health System. In late 2012, the organization formed a partnership with the University of Louisville Hospital | James Graham Brown Cancer Center. The nonprofit system is committed to improving the health of Kentuckians by integrating medical research, education, technology and health care services wherever patients receive care. KentuckyOne Health has more than 200 locations including hospitals, physician groups, clinics, primary care centers, specialty institutes and home health agencies across the state of Kentucky and southern Indiana. KentuckyOne Health is the largest health system in Kentucky.

I have never had a bad experience with a doctor there. Dr. K is excellent in particular. She always…read moretakes the time to listen and does her best to help however she can

I am sorry to say, after being a patient for 20 years, I have been turned away with no notification…read morefrom Dr. Kavorkian' s office. I am so saddened. Her appointments are 8 months out, and I should have been notified of her changed schedule. Dr. Sherrie Zaino

Dr. James Wright is a terrific doctor, with every quality you could want - he is compassionate, he…read morelistens, and he knows his stuff. He is also very cautious, making sure that the treatment will not do you more harm than good. He does his best not to keep you waiting, but sometimes that is inevitable, due to no fault of his own. Emergencies happen. I wholeheartedly recommend Dr. Wright.

Dr. Kim is a great doctor. I've been a patient for several years now, and, sick or well, I get good…read morecare from her an her practice. Setting up an appointment is easy, and typically, I get in to see her in just a day or two. I've had family doctors where I would get well on my own (or thanks too urgent care) before I ever got an appointment. She takes her time with me. With so many doctors, they breeze in, half-listen to you, prescribe something that doesn't work, and scram. She sits and listens, ask questions, and answers your questions fully. It's not unusual to have a ten to fifteen minute conversation with her on an issue. She also reviews your record, looking for any wellness things that need to be looked at, like vaccinations. She is proactive with wellness care. She offers suggestions for diet and exercise changes to make, for example. I made an off-hand complaint about some soreness I was experiencing from a new exercise program, and she took the time to find and photocopy a four-page article showing specific stretches to help with my issue. If you are in the market for a new family doctor, I recommend Dr. Kim highly. She's a real pro.