Speedy Live Scan, Lovely Staff .. was very helpful in and out in minutes :)…read moreThank you!

Great experience! Fast and efficient! Clean and cool! Great staff! Recommend! They are reasonably…read morepriced!

Today I had to come and renew health info with my sis and confirm about renewed health insurance…read more Vivian Huang helped us out! She recognized us from one of our visits a long time ago, which made us feel warm. Even though today was holiday, she was patiently helping us and making sure she answered all our question ! She also followed up and confirmed with me about my new Heath insurance payment info, to see if was processed and set up correctly. I'm always thankful to meet someone like her to help me on my insurance. As customers, we are a bit hesitant to ask questions but with agent like her, make things much easier !

Customer service keep changing phone line, no return phone call. Do not buy Health insurance in…read moreKCAL insurance Agency.

I had a great experience with Iris at State Farm. I went in to review my insurance, and she was…read morevery welcoming, patient, and detail-oriented. She took the time to explain everything clearly and answer my questions. I really appreciate her professionalism and kindness. I would definitely recommend Iris to anyone looking for a helpful and reliable State Farm agent.

This time Peter answered the call. He patiently listened to my explanation and said he would help…read morecorrect the information. After the correction was completed, he also sent me a text message to confirm. I truly appreciate Peter's help and professionalism. I also wanted to make sure you are aware of this situation and to express my thanks for Peter's assistance.

I had a good experience with this agency. The service is good and they are patient! Thank you a lot.read more

Pleasantly surprised that getting insured could be such an...enjoyable? experience?…read more Lawrence and his team were prompt, professional, and a hoot! At no point did they make me feel like a total dunce for being my big age of 26 and still weary about navigating the insurance world, I learned a bunch on my way out too! Big thanks to the team :-)

I had a difficult time finding car insurance on my own, and Stephen made finding it quick and easy…read more I was able to get car insurance over the phone at a great price. I will definitely come back again for any of my insurance needs. He was very patient and easy-going. Very pleasant to talk to about what I needed.

Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.

Hands down the best insurance agency in California. We were shopping for our family auto policy (5…read morevehicles & 4 drivers) before the May renewal comes up. Our current insurance was reluctant to allow us to add our adult son after he moved back home last month. Steven Lee & his team, Shirly, managed to provide us with a quote, and have our adult son added on to the new policy, all in one business day. Knowledgeable, helpful, and professional. We highly recommend Steven Lee Farmers Insurance Agency.

After graduating college, I was going off my parents insurance and when I got a new car I had to…read morefigure where to buy insurance. I honestly was very clueless about insurance so it was a bit intimidating. I requested a quote through Yelp and they responded really quickly, letting me know that it would be good to go into the office...especially for my first time dealing with insurance myself. Shirley was really helpful and walked me through the whole process and all my options. Thanks!! Would definitely recommend this place!

Good customer service skills and polite Very helpful and get…read moreback to customer with timely manners.

These guys have cured me of my headaches when it comes to shopping for car insurance. Abraham has…read morebeen helping my family and I deal with moving from home to home in the past few years, and he has made car insurance shopping so painless for us. They can do the comparisons for you so that all you have to do is provide them information, and they'll get you quotes so much faster than going through it on your own! I've done shopping myself this past week just to see my options, and Abraham came through with the best (and lowest $$) options. I will never go through life without these guys, and you shouldn't either. They will take care of you and your car insurance needs, and are incredibly friendly on top of it. Thank you so much for your services! We appreciate everything you do for us!

I just turned 30 and I figured it's time to look into life insurance. I decided to hit up my friend…read moreLinh to get more details and weigh my options. I scheduled a meeting with Linh and Vi. I came in on Saturday morning. Linh greeted me and sat me down with Vi. She was very beautiful and professional. She introduced herself and started asking questions about me. Starting off with age, profession and martial status. She dove deeper and I was comfortable with it. I am not married. I don't have any kids and assets. She picked 15 years pay Whole Life. Let me explain this more. This policy is a 15 pay life. After 15 years, the policy will be paid off and there will be interest and cash value paid into the policy. Interest rate is 3.5% or more based on economy. Interested earned on this policy is tax deferred soI don't have to pay taxes on the money I earn! I was very informed during my interview! I highly recommend talking to Vi or Linh.

The worker at this location need to work. They are not doing their job. I call multiple times and…read morenot able to assist anything with my policy. I would recommend you all to go somewhere else if your assigned agency is at this location. I had already switched to other locations.

I have been with them for years since we moved to LA. The insurances seems reasonable and clams…read morewere processed quickly. Also I called to pay my bills was very quick and easy, especially the staff there were very helpful and friendly. I highly recommended.

We have been customers of Lily's for about a decade now, and truly appreciate the professionalism…read moreand reliability her team has consistently delivered. Highly recommend her services!

Sharon is a very professional insurance agent. She doesn't try to sell you anything, she gives you…read moreall the options that's relevant for you, and let you make your own decision rather than pushing you to buy a more expensive premium to make more commission. We made an appointment to inquire about life insurance on Saturday as we usually work on weekdays and when we arrived, she quickly settled us in. We were there for more than an hour and I did feel bad because it seems like her and her son had to be somewhere but were stranded here because of us. But she did not make us feel uncomfortable or rushed us or anything, instead she was very professional. Would definitely recommend to friends and family.

Do not use this insurance company to obtain insurance. Insurance agent Sharon is the worst but I…read morewasn't 100% sure until now. She helped me get insurance Sept 2016 and initially seemed pretty helpful and nice. She had a quote from Mercury for me and then I realized that I might qualify for additional discount because of a credential I hold. She told me she can't update the quote since there's an existing one but once I accept it, she can talk to the underwriter and change it. I should have known better but since she was referred to me by a friend, I trusted her. So, I accepted the quote. After that, she stopped responding to any follow ups from me about the possible credential discount. (Not even "Hey, I looked but looks like it won't qualify you.") I let it go because the premium wasn't super high anyways and because she's a friend of a friend. So at the time she had also told me I have to keep the policy for one year before I could cancel it. So fast forward to now, I am canceling my policy. Her coworker, Susanna, helps me (Susanna is actually quite nice). I cancel on 17th and premium is still deducted on the 20th. Susanna ends up having to tell me I can't get the premium back because of the cancellation fee because it takes Mercury a few days to process the cancellation. As we talk about this and I am getting upset that I wasn't told about this cancellation policy, Susanna turns the phone call over to Sharon since it was Sharon who initially sold the policy to me. Sharon and I debate and argue over this because she never mentioned about a cancellation fee except for if I didn't keep my policy for at least one year. At some point she tells me that if she goes to buy new insurance, she would have asked about any cancellation policy. So apparently it's my fault for not knowing clearly when she said just keep one year and after that you can cancel. Anyways, she ends the phone call with, so are you cancelling? I told her I already canceled and she said: "Okay then, I can't help you." And hangs on up me.