I received excellent service during my time here, and the staff were very accommodating throughout my visit. Thank you for the great experience. read more

Speedy Live Scan, Lovely Staff .. was very helpful in and out in minutes :) Thank you! read more

Visited this business twice. The first time was a walk in and they were able to help me get the live scan and DOJ. For the second visit, I made an appointment and was in and out in under five minute. Really convenient location in San Gabriel Valley. read more

Thank you for your service Clean and Nice office. Played good music. Thank you again read more

Very good service! Nice environment, clean and organized. Came here for livescan service, fast and professional. read more

Options Insurance Services - Insurance Near Me - Rosemead, California

When I called to schedule an appointment they gave me one right away and it was for the same day.

I emailed them for a quote for our apartments buildings and they sent back a sheet of questions of the property. They were very responsive and quick in providing a quote that was lower than another broker I do business with. They even responded when they were out of the office. I will definitely go back to them when my policy expires. I highly recommend their services. read more

I called last minute to get fingerprinted and was so relieved they had availability right away. Brittney took care of my fingerprinting and she was super quick, efficient, and friendly. The whole process was smooth and stress-free. I'll definitely be coming back here for any future needs! read more

Good quality service. Was able to make an appointment within 15 minutes of calling. The office is very professional looking. Will be coming back for my live scan needs! read more

Options Insurance Services - Office area. - Insurance Near Me - Rosemead, California

Came in for the live scan, great service and fast. Will definitely recommend it to others!

Came in for a live scan. No wait. Wonderful facility and service. Great place. Brittany helped me, she was great.

I had worked with them before to get a DOJ form sent. They're great, friendly, and quick to schedule.

I called and got a same-day appointment for notary services. They were very accomodating and took care of things quickly. Theres a little parking lot next to the building so access is easy. I'd come back. read more

UPDATE:They got Yelp to remove my review but I'm leaving it here as a warning to others. Made an appointment here and when I got in was told to wait. No problem waited about 10 minutes and when it was my turn the lady who has an office told me sorry I would have to wait because a walk in was ahead of me.What's the point of making an appointment? Also noticed she had some attitude issues towards me but I didn't even say anything. There's plenty of other insurance/notaries in the area and I'm not sure how they're getting such good reviews. Find another place that values your time. Avoid! read more

Came here for my live scan. Office was clean, the process was smooth, and staff were nice! Would come again.

Staff was extremely helpful with processing a live scan request. Called as an unclear first timer and was walked through the entire process and fees involved. Walked in and out in 15 minutes read more

I was calling around for a local livescan place and came upon this quaint office nearby. I called and Henry picked up the phone and was really helpful and made an appointment for me for the following morning for a live scan. Depending on what you need the live scan for, the cost varies but they charge 20 dollars just for their office which is fair in my opinion. Lizette was prompt and kind. She assisted me through my appointment and was very patient and thorough with explaining what to do and how to make sure the fingerprints show up quick and efficiently. They also send a link to follow your live scan to know if it's reached it's point of destination and when the results come so that's a good bonus. I would recommend coming here for a livescan for sure. Their office is clean and is a welcoming spot. Parking is only along Valley Blvd but it's easy. Options also does anything related to any kind of insurance, notaries and bonds. So be sure to check them out if you're needing any of those services as well. read more

I previously had Farmers for my home insurance but the renewal was so expensive. I submitted a couple of requests for quotes on my own, but never heard back from various websites. I called Options Insurance Agency because I didn't know who else to turn to. Henry helped me greatly, and was very professional/timely throughout. Thank you, Henry! read more

Super friendly and fast. Got in and out within 15 minutes. Will definitely come back if I need another livescan in the near future.

Making a Live Scan appointment was very easy. I contacted them through their online form, and they reached out to me to set up an appointment. When I arrived, they immediately took me in and begin processing my Live Scan. They assisted me with producing all the required fingerprints. Answered all my follow up questions and I was out very shortly. Would definitely recommend this place if you are in need of a Live Scan. If you are shopping for insurance in the meantime, don't be afraid to inquire about their offered services. read more

Options Insurance Services - Office lounge - Insurance Near Me - Rosemead, California

I have had State Farm for the longest. Honestly I never looked for anything better because it was easy to just pay and forget about it. This year renewal was due and I was recommended HC OPTIONS INSURANCE for auto insurance and since I got fed up of paying too much for outdated and low coverage with SF, Carol helped me get better coverage with SAFECO and the best part was that I never set foot in the office. I work in healthcare and have a busy schedule. Everything was done electronically and phone and that same afternoon I was fully covered. After doing some research I found that Safeco was part of Liberty Mutual the third largest casualty and property insurer in the US so I was sold. Before with State Farm (Bodily Injury 15,000/30,000) -Auto 1: $296/6 months -Auto 2: $553/6 months -Homeowners: $588 (Dwelling $300,000) Total yearly: $2286 NOW with SAFECO (Bodily injury 100,000/300,000) !!!!! -Auto 1: $325/6 months -Auto 2: $539/6 months -Homeowners: $554 (Dwelling $363,000) Total yearly: $2282 Now, yearly I pay about the same but I am so much more covered than I was before. If I had gotten into a car accident with State Farm, I would've been barely covered with 15,000/30,000 whereas now its 100,000/300,000. I couldn't believe the difference. Homeowners is also up by $63,000 in coverage for less. They also helped me break up with State Farm. Carol prepared the documents and all I did was sign and fax it back. A week later I got a check for the remaining of the premium I had paid. Yes, I recommend this place for all types of insurance needs. I see why they have perfect reviews. PS. All numbers are real from my documents of 2019 (see attached picture). read more

Options Insurance Services - All numbers in my review are real from 2019. The coverage is uncanny. Excellent service and so easy - Insurance Near Me - Rosemead, California

Very convenient services & I have recommended them to friends & family. Efficient service and friendly staff. Definitely check them out!!

I found this place while searching for the highest rated notary office in the area on Yelp. Once again Yelp didn't let me down. All the 5 star ratings were accurate. Henry and Carol were super courteous and had the highest level of professionalism. The office was clean and open and didn't have the clutter filled feeling you would see at most insurance/notary offices in the SGV. This will be my go to place for all my future insurance, live scan and notary needs. read more

I asked for a quote, provided the information, and was told later that their carrier stop taking new clients. We went else where.. to like three different agents until we finally got a good one. They explained to us what is going on with the insurance industry. I was highly recommended by a friend --- yelp reviews were high.. but results came in short. Three stars for doing bare minimum to ok service. read more

I am still a bit shocked at how easy Carol made the process of switching health care providers for our family of four. What started out as a daunting process was made infinitely easier with Carol's expertise and her consistently excellent communication. She held our hand through the process, explaining different options and taking our application over the phone (in about 10 minutes). We had a new, cost-effective plan in less than one week from our first contact. It almost seemed too easy! If you have insurance needs, I cannot recommend this small firm highly enough for their personalized service and competency! read more

They got me the best deals on liability and full coverage auto insurance when no one else could. Also got me insured the same day which is exactly what I needed! Henecci and Carol made the experience fast and smooth. Would definitely come back again for their services, and highly recommend them! read more

My younger brother recently bought a new car and I wanted to help him shop around for car insurance. I searched around my area and found that Options Insurance Services had excellent reviews. I decided to contact them. I spoke to Carol on the phone and told her my situation. She told me to email her a few documents from my brother. Within 30 minutes, I received 5 quotes from her. I was amazed on how fast she was able to get the quotes. Come to Options for all your insurance needs. They are prompt and professional. The best part was I didn't have to step foot into their office. read more

I came here for a last minute live scan and they were able to accommodate me and take me in at the last minute. The service here was great! Carol was very helpful and she was super friendly throughout the process. read more

Very helpful and patient. Answered all my questions, walked me through the whole process and explained thoroughly what I can expect in the following week. Definitely recommend them! read more

I called this office to schedule and ask questions regarding live scan fingerprinting. I talked to Carol and by far she provided awesome and outstanding customer service. She was patient answering my questions but to me, most importantly took the time to help me get the proper information I needed to process my request. Thank you Carol! read more

Located across the street (roughly) from Carl's Jr and behind grocery outlet. Parking: A couple parking spaces in the back and some street parking. Very courteous over the phone. Got $5 off notary with Yelp check in! Good notary quality. Nice and simple interior. Good service, even offered us some water. :) Worked with Henry. Super cool and young guy-- not working with old people here. ;) Quick and easy. My "go to" spot for notaries. read more

Very nice professional customer service, reasonable fees and good parking I would recommend this company read more

Okay guys, seriously one of the best services I gotten dealing with insurance and that adult life needs. I'm clueless when it comes to things like these but I instantly felt very confortable getting my liability insurance with carol. I called one afternoon and within a few hours we had our quote and information ready to go. Very professional! Not only was the services amazing but she made sure I got exactly what I needed with the budget I was having towards my starting up business. They do offer all kinds of insurance and any questions, don't hesitate to call as ASK! They will definitely take care of you! Thank you again! read more

Options Insurance Services - Insurance Near Me - Rosemead, California

I've been to Options maybe 3 times for my live scan. They are really professional and offer the best price for it. It helps there is also a discount if you check in! read more

very helpful and help me printed all my documents free of charge... the receptionist is very professional read more

Options Insurance Services - Office - Insurance Near Me - Rosemead, California

Easy to make appointment, extremely professional service, no waiting, quick, accurate and courteous services.

This is the first time I have completed a LiveScan at this facility and this is by far the most cleanest one I have been to. Due to COVID precautions, I had to call to schedule an appointment with them, but it wasn't bad at all! I was able to get an appointment on the same day. The lady who answered the call was super kind and helpful with answering my questions (extremely patient too, which I greatly appreciated). The process of getting the LiveScan was quick. Henry was very friendly and helpful in explaining the process. The facility is COVID-friendly (social distancing reinforced, face masks required, and hand sanitizer provided). Also, there's no need to open/close doors since they will get it for you when you enter/exit the facility. Overall, I had a great experience with them and will come back if I ever need another LiveScan! read more

Updated review, but still 5/5 stars! I had to get my LiveScan done again and I looked up Options because I had a really good experience with them the last time I came. Turns out they're a few doors down in a new office now. The new office has a really clean, modern vibe that made me feel comfortable. Still run by Henry and Carol, but they've hired some other staff too. The staff who helped me were extremely helpful, polite, patient, and punctual - I was helped as soon as I got there. Great service, reasonable prices, and overall a really pleasant experience. No complaints and will be back the next time I need a LiveScan. read more

i came here to get a live scan done (essentially fingerprinting service) & made an appt through the phone! bc it was my first time utilizing these services, I wasn't super familiar w/ how they go. the staff were incredibly helpful & friendly, having no problem w/ walking me through the whole thing and answering any questions I had. even when I wasn't positioning my fingerprints correctly, the person taking them was very patient & kind! all in all, I think it took about 20 mins: super quick! also, the interior of this place is very modernized and clean. it has that minimalistic vibe to it. lastly, there's a parking lot right next to it that makes it even more convenient. overall, their 5 star yelp avg is definitely well deserved: id recommend it!! :D read more

I got my fingerprinting done here a few months ago. I think most places that used to provide LiveScan services stopped doing it due to Covid-19. I came in and the process was quick, easy, and affordable! They even had lotion for me because my hands were too dry for the machine to read my fingerprints D= I also highly recommend Options Insurance for your insurance needs. When I contacted Henry and Carol about switching policies for my mom, they were able to provide multiple quotes from various insurance carriers within an hour or two of when I first reached out to them. They are always so nice and so helpful with any request you have. A few days ago, I was having issues logging into my online account. I felt like an old person who couldn't remember their password, but Carol responded in the nicest way and did not make me feel dumb at all (even though internally I definitely felt super dumb.) She even followed up with me to make sure I was able to log-in after I didn't respond due to being swamped with work. So thoughtful of her! We eventually got my login issues figured out! Thank you Carol! read more