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    Annette Heywood Ruskin

    3.0 (4 reviews)
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    Jane Fendelman, MC - Jealous friends and in-laws, one of Jane's top five couples educational videos, which you can find on her website www.janefendelman.com

    Jane Fendelman, MC

    4.3(40 reviews)
    3.5 km

    I cannot say enough amazing things about Jane. My daughter has been in counseling for about 3 years…read morenow and we never saw any results until we started seeing Jane. Jane doesn't just help our daughter, she has given me countless tools as well. I finally feel like I'm actually equipped to be a parent for the first time in 10 years. I also picked up her book Raising Humane Beings and I couldn't put it down. I read the whole thing in 2 days and had so many "ah-ha" moments. The way I parent has basically done a complete 180 since meeting Jane and our family feels so much more calm and connected now. Jane was born to do this work. I've even decided to start going to her myself for non-parenting counseling as well. If you want actual results from counseling, look no further. Jane is the real deal. Edit: After reading through some of the other reviews I feel the need to add that some of the tools Jane offers may not be considered "conventional"... and that's a GOOD THING. That's why her tools actually work. Don't expect the same old song and dance you're going to get from any counselor you go to. If you go into therapy with an open mind and a willingness to do the work, you will see results immediately. An example for me was her "talking stick" exercise. I thought to myself "there's no freaking way out family is going to sit down and do talking stick"... and after Jane had my daughter and I practice it in a session, it's our new favorite thing! It instantly made me feel so much more connected to my daughter and helped her feel heard and validated. But again, having an open mind and being willing to try something different is key. You have to actually want your situation to change, otherwise no counselor or amount of therapy will work. Seems like the only negative reviews were from people that either never actually had a session with her, or went in and didn't try the tools she recommended, which says less about Jane and more about the reviewer IMO.

    Since meeting Jane, my relationship with my partner has transcended any space it's been in before…read more We have ben able to lean into the tools and see real change occur between us. It was difficult and the methods never felt helpful in the moment because of our patterns but we learned that they were doing deeper work in spite of our resistance. While there's a long road ahead, we finally feel like we're in sync.

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    Jane Fendelman, MC
    Jane Fendelman, MC
    Jane Fendelman, MC - Sonoran living interview on Jane's book "Raising Humane Beings," which you can find on her website www.janefendelman.com

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    Sonoran living interview on Jane's book "Raising Humane Beings," which you can find on her website www.janefendelman.com

    Michelle Shahbazyan, MS, MA, MFT - Michelle Shahbazyan, MS, MA MFT - Life Coach and Couples Counselor

    Michelle Shahbazyan, MS, MA, MFT

    4.8(65 reviews)
    1629.1 kmGreenway

    Saved our marriage! Michelle is incredible. My spouse and I…read morewere at a complete breaking point. We had tried traditional 50-minute weekly couples therapy in the past, but it felt like we spent the first 20 minutes getting caught up and the last 10 wrapping up, without ever getting to the root of our issues. We needed real help, fast. We found Michelle Shahbazyan and booked an intensive couples coaching session (her extended deep-dive session). It was hands down the best investment we have ever made in our relationship. I had seen her for some personal work many years ago and was so glad to have connected with her again for this new issue. Instead of just sitting back and taking notes, Michelle is direct, empathetic, and extremely solution-focused. Having that uninterrupted block of time during the intensive allowed us to finally tear down the communication walls, stop the endless cycle of arguing, and figure out what was actually going wrong in our marriage. If you are searching for a marriage coach or relationship counselor who actually gives you real-life, actionable tools rather than just generic advice, call Michelle. She completely shifted our perspective and gave us a clear path forward. We left our session feeling lighter, reconnected, and hopeful for the first time in years. Highly recommend her to any couple needing a true breakthrough!

    My wife and I spent six and a half hours in our initial session with Michelle. It was helpful, but…read moredid not address a major concern (which had been presented to her prior to our first meeting). Within a week of our counseling session our marriage was worse than before. I contacted Michelle and she said that my wife is very guarded about her issues and the likelihood is that she doesn't want to work on herself. Michelle was correct. In hindsight I regret we agreed to such a long initial session. I think we should have limited our initial session to an hour or two. It could have flushed out my wife's lack of willingness and commitment to counseling and saved us an enormous amount of money with no positive result.

    Serenity Mental Health Centers - Email communication from the facility manager admitting that 4 different calls to my insurance provider were made

    Serenity Mental Health Centers

    1.8(46 reviews)
    5.1 km

    I've been going to Serenity Mental Health Centers (Biltmore location) since around 2020 and have…read moreseen a few different providers over the years. For the past couple of years, I've been seeing Dr. Brooks, and I really like him. He's super friendly, knowledgeable, and it genuinely feels like he keeps up with current research. I also appreciate that he's suggested supplements alongside medications to help support my mental health, which has been really helpful. That said... the wait times here are honestly pretty frustrating. Every single time I come in for an appointment, I end up waiting way longer than expected. At best, it's usually at least 30 minutes past my scheduled time, and I've had one visit where I waited about an hour and a half. It really feels like they're overbooking appointments, and it makes the whole experience stressful--especially when you plan your day around a set appointment time. I do really like Dr. Brooks, which is why I've stayed, but the consistent delays are enough that I've seriously considered switching to a provider outside of Serenity--it just feels like a hassle to start over somewhere new. If they could get the scheduling under control, this would be a much better experience overall.

    I was excited to finally take the step to seek mental health support, only to arrive at my…read moreappointment and be told I would need to pay $260 for the initial visit and approximately $190 for each one-hour follow-up session--despite this provider accepting my insurance. What was most disappointing was the complete lack of transparency. During my 45-minute phone call to schedule the appointment, no one mentioned these costs or gave me any expectation of what I would be responsible for paying. Had I known, I never would have scheduled the appointment. I understand that therapy costs money and providers deserve to be compensated. My issue is the lack of upfront communication and the extremely high out-of-pocket costs. Mental health care is already difficult enough to access, and unexpected charges like these create yet another barrier for people who are trying to get help. Because of this experience, I canceled my appointment. I hope this practice becomes more transparent about costs before scheduling patients so others don't find themselves in the same situation.

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    Serenity Mental Health Centers - My TMS experience has been life changing!

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    My TMS experience has been life changing!

    Annette Heywood Ruskin - c_and_mh - Updated August 2026

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