My mother visited Southern Immediate Care (McClellan) on August 3, 2025, and according to her (I…read morewas not present), service there is HORRIFIC (possibly the same at Stringfellow)! The nurse practitioner on duty at that location did NOT care to treat her illness at that time, and was VERY UNHELPFUL! We'll NEVER visit ANY Southern Immediate Care location EVER again! Anybody reading this needs to BEWARE!

Unless you have no other option avoid this place. We have used them several times and generally…read morethey will give you some sort of shot and then be vague about what's wrong. The last time they said they were calling in antibiotics but when we got to the pharmacy it was over the counter allergy medicine. Very poor quality of care.

My Mom spent from 1500 Thursday to 1700 Friday in the emergency department waiting for a room. Was…read morenot briefed on how long she would be waiting. Once she was moved to the Women and Children's Pavillion. the nurses were more helpful. Most

Please don't go here, I went into the emergency room in full uniform, on active duty orders seeking…read moremedical help and they brushed me off through the whole process and then did not document any treatment that was practiced on me. Staff, Nurses, and Doctor 0/10.

I was in distress and immediately seen for an ekg. Once that was done I was escorted to the waiting…read moreroom. This was 4:00pm time period. Throughout my visit with fever and chest pain and abdominal pain and extremely dehydrated, I got blood drawn and a chest X-ray with a CT on my abdominal area. I waited. And waited... and still waited. When I was finally called back I was placed in a room with a man as my roommate with a curtain that didn't block us completely so we got to see and hear everything about each other. Total strangers. ...I was there 9 hours, given a short for pain, a pill for upset stomach and discharged. No IV for hydration, no antibiotics even though I was told by Justin the nurse with no badge for identification told me it was inflamed or infected. No medication for it and he told my final temp after eating ice, it read 98.3°, can only imagine what it was once the ice chips were gone. I'll tell you 101.4. I threw up, projectile vomiting, and explosive diarrhea that has a smell and is foamy and slimy as soon as I got home after 1 AM . So here it is Tuesday, waiting on Dr offices to call me back. Maybe they will take better care of me than the staff of RMC in Anniston who constantly had food delivered, door dashes for different lunch times and 20-30 minutes were nobody is at the front desk or coming in or out of the sliding glass doors that lead into the medical ER. Glad nobody had a severe crisis in the waiting room that would have required medical care. Shame RMC. From Retired Nurse from Cali visiting your town.

Had to bring a minor in who was in my care. The old man who is a volunteer at the front desk was…read morevery rude. There was more than one of us who came with the minor due to our programs policy. The man wouldn't allow us to explain this. The volunteer would keep being nasty. When another person was finally there who worked for the hospital we tried to speak to them to explain the situation. The volunteer would cut me off butting in being rude, make nasty snide remarks, insult us, tell us how he would show us what rude really is, and talk ill of the military. When the lady was asked to have the man stop or have the man go else where while we spoke so he would stop his rudeness, she had a nasty tone when stating no because he is an employee and how they don't cater to military. Yet they seem to allow a "volunteer" to verbally start a battle and come at someone with complex PTSD who not once came at them.