RUN. RUN FOR YOUR LIFE…read more I'm laughing as I write that, but it's a maniacal laugh filled with horror. This is, hands down, the worst "professional" experience I have EVER encountered. The sales rep flat-out lied to me about the terms of the contract as well as the weekly minimum delivery. They never ever ever brought the right amount of linens - sometimes they would literally only bring me 3-4 when I was supposed to have over a hundred. But don't worry - they have 7 days to "fix it" - meaning on their next delivery date. But it's a "rolling" fix - meaning they never really have to bring you the right amount. But don't you dare consider only paying for what you actually get - I was contacted by someone who is being sued by this horrid company b/c she refused to pay for linens she didn't receive. Thinking of calling customer service? Think again. To "complain", you have to send a certified letter via USPS - but don't bother, it's not going to get you anywhere anyway. I cancelled my contract over a year before it ended and constantly reminded them as such to ensure I would not get stuck with them any longer. BUT - get this - the pandemic hit and I was legally not allowed to work as a massage therapist so they extended it!!! THEN - the day of freedom from this nightmare finally came and I thought I'd wiped my hands of them FORREVVERRRR BUT ALAS - months later, I'm getting yet another bill!!! Just run. Don't walk. Run away from the nightmare that is Virginia Linen.