I've had three appointments. At each, I'd give an A+ to both the nursing and administrative staff…read more Dr. Vera is very pleasant, and his injections have diminished my pain level. Success!

Excellent care by Dr Vera. The nursing team is superior! The front and back office always answers…read morequestions and return calls promptly.

Visited again recently, spoke with one of the new PA's; they ask if you have any questions, but…read morethey don't actually want you to have any. Two positives: 1. they finally hired a receptionist that is nice and on the ball. 2. They are beginning to get their wait times under control. The tech was awesome.

I have been of patient of Dr. Hogan's for about 20 years. I have always found him attentive to my…read moreneeds and has always listened to my concerns. He spends the time during a visit to explain what he is doing and why he is doing something. The front office may have changed over the years but his office manager has been with him for probably the last 20 years. The nurses are great at returning calls. If Dr. Hogan is booked, the office can usually get you in with his PA or the other Dr. in his practice. When I have been truly sick they have always been able to work me in within a day. I have recommended him to multiple people- Mother-Husband-Coworkers and they are all still patients of his. I would highly recommend Dr. Hogan for your family medical needs.

Updated hospital that was well planned out. I love the fact that EVERY patient is able to get a…read moreprivate room and there is even a built in couch/bed in every room! I slept on this "bed" but I would not recommend it for those with back problems- VERY, VERY Hard on the back. The RN's were so attentive and seemed to be very experienced and knowledgable, especially a male RN named Lenny in Tower 1 Orthopedic section! He was very much in demand as all the other nurses and staff were asking him for help or his opinion on things. This hospital food is fairly tasteless because maybe because IT has to be s be plain for restricted diets etc. Overall a very well run hospital!

This facility used to be the best you could go to. But the care has gone downhill since the last…read moretime I was admitted. If you want your pain to be out of control and the nurses to keep you up all night and then ignore you all day. I had a hose backing up into my stomach and nose for the past two days. None new how to fix it. I've had an alarm going off for 9ver 2 hours and no one will come turn it off. I haven't seen a doctor since my surgery Monday morning. My pain medicine isn't working and would like them to give me something else, they say they sent a message but have not heard back. So if you want this kind of care this is your place. I will never come here again and will never bring another family member here. I just had to get this off my chest and warn others. This is tower 3

I have been going to Dr. Trotter for a while now and can honestly say that not only does he treat…read moreme like family, but he also has the expertise and wisdom you want in a doctor. His nurse is so kind and helpful. In this office, I feel heard and seen. I never have felt rushed and he makes sure I am good before I leave. I am so lucky I am his patient.

We like the doctor but we found another doctor closer to us. The office recently sent me an invoice…read morefor a visit my husband did 4 years ago. A $1k bill. We always have a great healthcare and this is definitely not acceptable. I called them 3 times to discuss. And never received a call back. Is this a scam??? So annoying. Updates- Someone finally called and she was rude and told me because she started back in Feb she couldn't really answer why they just billed me 4 years later. How ridiculous it is. Just because someone is new, and she was unwilling to make any research.

I have always had excellent care at the office in Grapevine. Very caring staff and I have never…read morefelt rushed.

I have been going to Texas Family Health Clinic since around 2018. My service has steadily declined…read moresince then. Dr. Fagan is wonderful and communicative, but there are many things falling through the cracks. Referrals are taken care of slowly (only communicated with extra leg work and phone tag on the patient's end). The final straw for me was when I received a referral to a plastic surgeon instead of a neurologist. I need to see a neurologist because of a cyst that was found on my brain after a CT scan. I am very frustrated that error in the referral department is causing a delay in my access to follow-up and care. I have additionally have incorrect tests ordered and performed in follow-up visits. I am not sure where all this miscommunication comes from because everything is documented electronically in the MyChart app. I intentionally stayed with Dr. Fagan in Grapevine while living in Flower Mound and now in Carrollton, but after these recent issues, I am going to have to find a new PCP. I cannot warrant driving 30 minutes each way to receive this level of care as a patient.

The office staff is extremely unprofessional and unhelpful, wait times are ridiculous, doctor is…read moreblunt, forthcoming, and you can't ever get a hold of anyone. Only option is to leave messages for the nurse who doesn't respond in a timely manner. I had to call several times to get lab results where I needed to take action. I would have never known I had several deficiencies and cause for concern because the staff and doctor don't care enough to call. The mailed results, which I never received, were the only form of correspondence I would have received. Thank God I care enough about my health to follow up. I guess once the claim was filed, I was just another number checked off their "to do" list. Others who attend this facility claim the doctor is "thorough". That may be the case but the staff is so horrendous that none of that really matters. A good doctor's office would follow up and explain the lab results, make sure you were aware of the proper next steps and schedule a follow up....you know, to monitor progress and make sure you got better. A terrible one would take your money, mail you test results that a normal person cannot interpret, and call the job done. You get the picture.

I have been a patient of Dr. John Ferris for many years. He has always been able to diagnose any…read moreproblems in my health, including heart issues. My Father, brother, sister, & many friends also use Dr. Ferris for years. We all go to him and recommend him because of his excellent attention to our health and his ability to diagnose major health issues that are usually hard to detect. His staff is always friendly, thorough, and professional. I have lived in Grapevine for 35 years. This is a small town community and Dr. Ferris has always been a well respected Physician in our growing community.

I've been going to this practice since I was 12 years old. Stopped in this afternoon because my…read moreinsurance changed and I wanted to see if the office took my new insurance. I also wanted to get new patient paper work for my husband. The lady at the front desk was SO RUDE and treated me like I was a big inconvenience by stopping in and asking a question. There were two people in the waiting room and no one behind me in line. They really need to get more pleasant people working in that office.

I happen to love this office and my doctor! Dr. Page is a smart, humble, pragmatic thinker. I…read morehave a chronic illness that continually baffles me. He is able to diagnose my issues how ever confusing in a methodical manner all while making me laugh and feel better just because he is so nice. Some times I have to wait a few minutes to a half hour, but that means he is giving patients there before me the care that they deserve and need. Remember, a good doctor may ignore those ridiculous time constraints imposed by insurance companies. I appreciate when I have a more serious issue, that he gives me the time necessary to properly address the problem. I came from an excellent practice in Lansdale but just couldn't do the long commute to my great doctor there any more. I was so lucky to find Dr. Alex Page. He is also my husband and mother's doctor. They feel the same way about his stellar character and logical, yet caring approach. The office staff is also very nice and always try hard to accommodate.

Dr Anderson, Randi and team are wonderful! I moved from California several years ago and am…read morethrilled to have found them. Always professional, helpful and thoughtful. I highly recommend Dr Anderson and team! Mollie Drake

I completed my executive physical. The doctors were efficient but also spent a good deal of time…read morewith me. Great service and advice.

Dr Ashmead & her team are amazing! She has treated me, my daughter and several members of my family…read moreover the years. She is an expert, communicates well with patients of all ages, and we will continue seeing her for years to come.

Highly Recommend! My 9yo daughter had horrible sleep issues (sleeplessness and snoring) and chronic…read morethroat infections. She listened and examined with the same gentleness and patience of our pediatrician, but with expertise. Surgery scheduling was reasonable and the procedure date went flawlessly. Post op care was wonderful. Now, my daughter actually rests and has a much better quality of life. Staff is kind and prompt with phone communication.

It's hard to find a good Dr. It's even harder to find a good Dr. who listens to you. It's damn near…read moreimpossible to find a Dr. you don't have to wait an hour to be seen. Dr. Mayes is down to earth, listens to what you say & finds a solution. My man had been having feelings of pressure in his chest & not being able to breathe. So they did stress test, cardio scan & multiple other tests. All negative. Came to see Dr. Mayes who did an allergy test on him, gave him some breathing meds & put him on allergy shots. Within 6 months all symptoms were gone.