I purchased a Groupon for two services. One service was completed, and the second was originally…read morescheduled for last week. The office made a scheduling mistake, so we rescheduled for tomorrow. A few days before my appointment, I received a text saying I would now need to pay an additional $50 "health assessment" fee due to a new Tennessee state law. I looked into it myself and could not find any law specifically requiring this fee. More importantly, this charge is not disclosed anywhere on Groupon or on their website -- even now, after supposedly being "required." New clients are essentially being blindsided with an extra mandatory fee after booking. When I questioned it over text, I requested a phone call for clarification. The manager called me with an immediate attitude, saying, "You asked me to call you," and the conversation only got worse from there. Instead of professionally explaining the situation, I was told my choices were to pay the fee, choose a lesser-value service, or cancel. Every concern I raised was dismissed with "I'm not arguing with you." Very disappointing experience overall. Hidden fees and rude customer service are not okay, especially when customers purchase services expecting transparent pricing upfront. I will not be returning.

I just had a great facial with a micro dermabrasion and chemical peel with Schaeffer. I was a…read morelittle nervous due to some of the reviews but had a wonderful experience. I was told upfront about the 48 hour cancellation policy. but there was no issues with that. I also used a Groupon and there were no issues with that. I got exactly what I paid for. I was offered one of their monthly specials and I declined and there was no issues and no pressure. I would definitely go back and I would love to see you Schaeffer again! This was a great experience and my skin is glowing!

Comfortable massage chair, privacy curtain, skilled and friendly staff, clean product, easy to…read morepark... I'm very impressed!

From the owner: Our Franklin location specializes in: 'Regenerative Services,' such as: Stem cells & PRP services…read moreas well as our Botox, fillers, and weight loss injections such as semaglutide (GLP-1). IV therapies that administer micronutrients, vitamins, and minerals. Specialty infusions consist of NAD+, IV Ozone, High-dose Vitamin C, and Ketamine. Stay tuned: EBOO IV Therapy is coming soon! IV hydration supports an active lifestyle and overall wellness by delivering optimal nutrition at the cellular level, enabling the body's metabolic and immune processes to function properly and more efficiently."

Referred by a friend, Natalie at anew aesthetics gave me an Microneedle a treatment they completely…read morechanged my skin over the next week, they reduce the appearance of my pores and helped tighten my entire face. I also saw her colleague and received Botox but it was so much more, She educated me on where I needed the Botox and where she did not think that I needed it and educated me on what Botox does to specific muscles. She was very careful to make my face not look frozen but have natural movement which is important to me

Natalie is an expert in her field. She spends a lot of time understanding your skin health needs…read moreand desires and then prescribes an action plan to make it happen. I couldn't be happier with my results!

On Saturday 11/25/17 I was on the schedule for a laser hair removal session at 1 pm. I was on my…read moreway to Franklin when I missed an exit I should have taken on the interstate. I have never been late to an appointment with Evolve, but assumed they had a 15 minute grace period. To confirm this, I called Evolve around 12:40 pm and told them I have been delayed 10 to 15 minutes late at the most -- I received confirmation that it was fine. I arrived at 1:12 pm and long-story made short: the receptionist tells me that I cannot be seen today. I had to reschedule for 2 weeks from that day which means I most likely missed a hair growth cycle and will need to purchase another 6 session treatment to achieve the results I want. UPDATE: 11/26/17 I was contacted shortly after my post by Evolve's CEO, Mr. Billingsley. He was very kind and resolved my issues.

Review update: I…read morereceived 8 laser hair removal services here and after my last treatment they decided to take it upon themselves to charge my debit card on file for a tip. The charge was $5, and while not a lot, it leaves me very uneasy that they have my card on file and feel that they can just "add a tip" whenever they feel like it. After my previous 7 services, no additional tip was added without asking. When asked if I wanted to tip, I would, but to just add it without asking doesn't sit well with me. I feel like this is a shady business practice and has left me questioning if I want to continue to do business with their sister location where I get my monthly facials and chemical peels. I have called and asked them what the charge was for and asked what they can do. I am waiting for a call back.

Hallelujah! While it wasn't a relaxing massage (I came in for therapeutic reasons), it was the…read morefirst time any massage therapist really took time beforehand to go over where I was in pain and what to expect next. Mandy knew her stuff. With confidence she worked out my hip which has been giving me issues for a year and seemed to be flaring up in new manifestations recently. She was more vocal during the massage than most, but for the results, I'm happy to trade off a bit of conversation for a reduced pain afternoon. When I got off the table, I was sore (in an effective way) and I could feel my hips aligned more comfortably, my lower back had released and I could feel a positive change. I would highly recommend her to anyone looking for a massage for pain reduction. The facility was very clean and the owner was very kind and I can tell she takes great pride in offering a great customer experience. Next Day update: if I could give Mandy 6 stars I would. This morning I woke up without the hip pain I've been uncomfortably tolerating for a long time. My alignment is so much better! What a sense of relief. I've been to 3 other massage therapists since this pain started and none provided the targeted relief Mandy was able to accomplish!

Let me start off by saying that this experience was as much educational as it was relaxing and…read moretherapeutic. Yesterday, I had my first massage in over 5 years. As a Crohn's patient, I have experienced lengthy periods of time where I was not able to be as active as I would have liked, I have undergone multiple major surgeries, and much more. As a result, my body has been in need of some pampering and re-tuning and this massage provided exactly that. Having undergone major surgery, and being an ostomy patient, I had some reservations about having a massage, with my main question being "was it going to be uncomfortable or painful lying on my stoma?" I informed Mandy of my concerns ahead of time, and when I arrived, she was prepared. I had no idea that there was a pillow specifically designed for clients who are pregnant or unable to/uncomfortable with laying flat on their stomach for medical reasons. She had the pillow set up and talked me through what my session would look like. She asked me if I was comfortable and ready and if I had any questions or concerns. Because of her thoroughness and her true care and concern for my physical needs, I knew I was in great hands. The massage itself was exactly the relaxation that I needed. The combination of lighting, temperature and music helped to create a place where you forget about anything other than the fact that you feel the tension in your muscles melt away like butter. Mandy was very much in tune with what I was experiencing, whether it was enjoyment or discomfort. She noticed when I crinkled my face and asked whether or not it was painful and let me know that she could adjust, if necessary. As I mentioned earlier, the massage session was very informative. As she was preparing to work on my legs, I asked a question that I have been somewhat concerned about for a while. I said, "this might be a weird question, but do my ankles look okay to you?," to which she replied, "that's not a weird question." As a lymphedema therapist, too, she is familiar with fluid build up in the body. I noticed the puffiness in my ankles following my surgeries, but I have had it for a while now and couldn't pinpoint exactly when I first noticed it. I honestly thought it was a result of my regaining weight after a long battle with illness, but it was, in fact, a build up of fluid, which can happen following surgeries such as the ones I underwent, in addition to long periods of being sedentary. Being the excellent therapist that she is, she focused for a bit on my legs and worked to help break up the fluid that had built up and was visible in my ankles. When I got up from the massage and looked at my feet, I could see definition in my ankles, which I have not seen in quite some time. My straps on my sandals were looser today. To think that that much of a difference was noticed in one visit makes me excited to think of the healing ahead!

This is by far the most wonderful medical experience that I have ever had!…read more The Office - From the aroma to the music to the decor, I felt welcomed the second that I walked in. The ambiance is more of a spa than a doctor's office. The Staff - All women! Sorry guys! But that alone made me feel empowered just being there. Every one of them is super kind and friendly. They called me by name on the first visit and every time after. At one point, I called the office to express some fears that I had, and Tara, Dr. Amaka's assistant, was able to "talk me off the ledge." The anesthesiologist is incredibly entertaining and gentle. I didn't even realize she had put me under until I woke up after the surgery. One minute we were talking about Cinco De Mayo and margaritasand the next minute, I was getting dressed post-op! ‍ The Doctor - Dr. Amaka, is incredible! Her warm, gentle demeanor is calming and immediately put me at ease. I was expecting a barrage of physical medical history questions. No! She asked me questions about me and who I am. For example, she complimented my necklace and then ask me to tell her about it. My necklace! She asked why I wanted the surgery and why now. It was more than a routine medical consult. It was like therapy. I feel like she truly cares about me and not just my body but my mind and my spirit as well. The Surgery - I can't say how pleased I am with the results! I am only two months post-op, and I feel like a brand new person. I had a very ugly scar on my abdomen from a poorly performed surgery many years ago. It's gone! Dr. Amaka's brilliant performance made it look as though it was never there. She is a miracle worker (after Jesus, of course)! The Day After - A home nurse visit was included with my surgery. Kandice was wonderfully informative. She assisted and educated my family members on how to provide me with the best possible care. I am recovering nicely as a result. She is an angel, and she has cute glasses! Choose Dr. Amaka Nwubah at Maxwell Aesthetics. You won't be disappointed. The consultation alone is worth the visit.

I will do a longer review later but I recently had surgery with Dr Amaka and her entire team was…read moreamazing and as I see my results I'll go into more detail but everyone is kind and knowledgeable and professional. I felt safe the entire time. From Madison who answered all of my questions to Lisa Cheek my concierge nurse who took care of me nights I can't say enough great things.Lisa went above and beyond to care for me like I was her own family and I couldn't have done this without her so definitely book her, she's excellent and kind. Dr Amaka was empathetic and patient with me and so far everything looks beautiful. I had a 360 body lift and breast lift and augmentation and I'm loving the results so far and have had minimal pain. You never feel like just a number . The entire team is aces

All of the ladies at Phi aesthetics are completely wonderful and do an amazing job from the ease of…read moremaking appointments to assuring that their clients/patients are knowledgeable about any procedures that are being done. Their results and work ethic are impeccable. These ladies are absolute rockstars at their craft!!

From the owner: We pride ourselves in making you feel the most confident you! We strive to make you feel…read morecomfortable and take care of! We offer Botox treatments, dermal fillers, bio stimulators, medical grade skincare, morpheus8, and AgeJET procedures! Not sure where to start, come see us for a personalized treatment plan!

I usually go to the Brentwood location and have had phenomenal service done for laser treatments…read more but unfortunately I went here for the first time and did a BBL treatment for $500 and was told they they just got lasers at that location. I think they have not been trained properly because not one brown spot or red spot was lofted and had no peeling. I feel like I got ripped off and don't know what to do to rectify the service . I will never go to this location again.

Love this practice! Went to such a fun event last night when this location kicked off their hydro…read morefacials. CSPS frequently hosts these types of receptions for their patients and it's always so well done. Staff is super and this location is beautiful!! I had not been to the Franklin office in a while and it's remodeled and feels brand new. Very clean, too.