I went to Cool Springs Plastic Surgery (mallory lane location) for skin resurfacing and filler…read moretreatment. I have been treated by Haley the NP on several occasions. She is absolutely fantastic! Having been to numerous dermatologists and surgeons in the field I have never met someone so balanced with interpersonal skills as well as medical knowledge and technical skill. She is an absolute professional and can't say enough great things! The entire staff from when you walk in the door is also very welcoming and kind. It's easy to feel out of place in the area of dermatology and cosmetics as a male at other offices, but they make you feel right at home and you get the feeling all of the patients are just as satisfied. Can't wait to go back! -Clayton T

I usually go to the Brentwood location and have had phenomenal service done for laser treatments…read more but unfortunately I went here for the first time and did a BBL treatment for $500 and was told they they just got lasers at that location. I think they have not been trained properly because not one brown spot or red spot was lofted and had no peeling. I feel like I got ripped off and don't know what to do to rectify the service . I will never go to this location again.

I wanted to share this because I've tried quite a few places in Nashville, including some high end…read moreaesthetics practices, and nothing has compared to Jack & Jill Aesthetics and Madison Trammel. From the moment you walk in, you feel taken care of in a really genuine way. Nothing feels rushed or transactional, and the whole experience is just calm and easy. Madison really has such a great eye for detail and a very natural, balanced approach. What I appreciate most is how natural everything looks. I always leave feeling refreshed and more like myself, just a more youthful, rested version. Never overdone, never obvious, just really tasteful results. If you're looking for somewhere that really focuses on natural beauty and makes you feel comfortable the whole time, this is it. I wouldn't go anywhere else. Took me since 2020 to finally find a place as good as my Dr. in BH, LA and I couldn't be happier.

I purchased a Groupon for two services. One service was completed, and the second was originally…read morescheduled for last week. The office made a scheduling mistake, so we rescheduled for tomorrow. A few days before my appointment, I received a text saying I would now need to pay an additional $50 "health assessment" fee due to a new Tennessee state law. I looked into it myself and could not find any law specifically requiring this fee. More importantly, this charge is not disclosed anywhere on Groupon or on their website -- even now, after supposedly being "required." New clients are essentially being blindsided with an extra mandatory fee after booking. When I questioned it over text, I requested a phone call for clarification. The manager called me with an immediate attitude, saying, "You asked me to call you," and the conversation only got worse from there. Instead of professionally explaining the situation, I was told my choices were to pay the fee, choose a lesser-value service, or cancel. Every concern I raised was dismissed with "I'm not arguing with you." Very disappointing experience overall. Hidden fees and rude customer service are not okay, especially when customers purchase services expecting transparent pricing upfront. I will not be returning.

I love this place! Walking into a cool old house turned med spa....this is my best life! Jamie is…read morekind beyond my words ability to express and her professionalism and vast knowledge of all things face. More than I even know how to ask. She walked me through my skin concerns. Old age, red veins and age spots mainly and tailored a treatment plan for my face to be at its best. I've only had 2 rounds of treatments but we are seeing major results. Prayer helps to so be sure to put faith in God that nothing is impossible. Know you're loved and no aging signs take away from your true value and worth. AND make sure to make an appointment. Soon!

Jamie is incredible! Cares so deeply about each client she sees. I've been seeing her for about 3…read moreyears and while my skin's not perfect; it's come a long way. 5 out of 5 stars!

I had such an incredible experience with Amber at OVME. From the moment I walked in, I felt…read morecompletely taken care of, but what truly sets her apart is her level of skill and artistry. Amber is not just an injector, she is an expert. Her technique is refined, precise, and clearly comes from a deep understanding of facial balance and aesthetics. The results are beautiful, natural, and exactly what I was hoping for, if not better. She also took the time to listen, explain everything thoroughly, and make sure I felt comfortable every step of the way. That level of care and attention is rare. Beyond her talent, Amber is simply a wonderful person. Warm, professional, and genuinely invested in her clients. I would trust her completely and recommend her to anyone looking for exceptional results.

Amber C. was my injector and she's absolutely amazing! She's very knowledgeable and made my lips…read morelook so natural, I got so many compliments. Totally recommend for anyone wanting lip filler.

Soon as you walk in to Franklin Skin & Laser, you feel welcomed. Everyone is very professional and…read more on time with their services. I have been seeing Carmen for my injectables! I recently had the smooth threads for a little lifting,, each day I feel like I look younger and younger! If you're up for looking great and feeling your best, Franklin Skin & Laser. Love them ALL

I recently had a chemical peel done with Nicole. It has been a long time since I've done one, I had…read morea bad experience at another medical spa. Nicole took the time to listen to my history and concerns. I had a mild-medium peel done, it has been 4 days, some light peeling but skin looks more even so far and no bad side effects. I'm looking forward to coming back and working with Nicole again. Thank you.

Go here for all my tox and filler needs! Everyone's so sweet and professional! Highly recommend…read moreI've been to a lot of med spas over the years here in Nashville and by far they are my fav!

Get my microneedeling done here the customer service, price transparency, results are amazing I…read morewould not go anywhere else

Had my first experience with injections today and couldn't be happier. Dan made me feel extremely…read morecomfortable, explained everything thoroughly, and was very considerate of my wishes and goals. The entire office staff was so friendly and welcoming. Such a great experience from start to finish!

Lauren was so kind with my procedure. Walked me through the entire process. I felt like a priority…read morein care. I will be back!!

I tried calling another dermatology group but couldn't get through…read more I call Franklin dermatology and got through right away. I had a spot where I was concerned about. They got me in two days later. I was back in an exam room within 5 minutes of walking in the door. Connor and Dr. Navarro were amazing and took great care of me. The whole appointment took 30 minutes. I highly recommend them.

Franklin Dermatology is a long time provider and staple in the Nashville community for all things…read moreDermatology...and they are apparently pretty good at what they do based off all the accolades and awards visible through out the waiting room and office. I recently had my first visit with Dr. Starnes and it was a great experience. She was very kind, knowledgeable and easy to talk to. All the staff that I encountered from check in to check out were friendly and professional. The office itself is spacious, clean and buzzing with activity. Overall, the visit was great. Happy to say that Franklin Dermatology is my go-to provider now!

It's too bad, office staff can run an entire practice. I've been to Dr. Pascal. She seemed…read moreknowledgeable enough. However, whoever the Luanne women is is super rude. She should work at a jail with prisoners, not in a doctor setting with sick people. (This was not just one, "I'm having a bad day" time. This was multiple exchanges over multiple months.) They've also over-billed me several times and is still not correct. It's been almost a year since my appointment. Good luck finding a good Dr!

If I could do 0 stars I would. Horrible doctor I don't know how she still has her license . She is…read moremoney hungry and does not care about your health at all. She tried to prescribe me a suppository for post menopause that is not covered by my insurance and is not FDA approved .it is for women older than 65. I am a 20. AND it had nothing to do with why I was being seen. She had a nurse take my blood to test my testosterone levels, which had nothing to do with why I was being seen. She completely ignored my concerns and how it is affecting my well-being. She was very rude when it came to me expressing what I'm dealing with. I have never been so angry and upset I feel violated and taken advantage of. Also they completely violated HIPAA regulations when the doctor called they did not verify that they were speaking to me and they called my emergency contact instead of me the patient. When they called my emergency contact said hello? And the doctor introduced yourself then started talking about what she prescribed me, my pharmacy ect . DO NOT COME HERE

This review is not based on actual service…read more For anyone looking to go to this spa, they ask you for a credit card number to make an appointment which is completely fair). Most spas do the same and that's totally fine. At any spa, I've gone to Weather here in Tennessee. You're out of state, the only time they charge you is if you cancel last minute or no-show. But here they immediately charge you $100 along with a $3 service fee. I've never been charged a $3 service fee at any spa or salon. Nor have I been charged $100 deposit a month in advance of my appointment.... Terrible business practice, for that reason they just lost a customer.

Amazing!!! Tonia is the absolute best, although ever single person here is too notch on skills!…read moreWhatever the procedure, you'll come out happy you came here!! Everyone is friendly! If you happen to come in a bad mood, you'll leave grinning ear to ear!! Excellent selections of medical grade products! Excellent coffee and wine! Excellent injectors!!!