TERRIBLE TERRIBLE TERRIBLE experience especially for firs time home buyers. Dave said he could have…read moreit done in 3 weeks. it took 3 months. We had several closing dates come and go with no reason why. Lots of promises never kept. We were told we were good to close them mysteriously had to have yet another inspection that wasn't disclosed earlier in the process. When he was asked about what needed to be on the water test he told us exactly what it needed so we had the company come do that then after he got the results they weren't good enough, forcing us to have the company come back out costing another 800 dollars. Once we were finally able to close and all papers were signed Dave tried having them rescinded and having it changed to a short pay month. Just a horrible experience with everyone on his team. This is your warning to stay away from this company.

David with Sierra mortgage walked me through a very long process of buying my first home. I'm the…read moreend I have travel far but I got the best deal ever for a mortgage. Thanks for your support hopefully to do this again.

Not sure what the issue is with this location. This is the third time in a row it's taken over 15…read moreminutes to do our businesses deposit. Part of the problem is they let anyone pull in the commercial lane, typically it's someone that they should have come inside since we can hear the conversation. Our business is now gonna be looking for a new bank since it takes this location so long. Today i sat while they helped three customers before me when i arrived before all three of them. Very frustrating

Their ATMs ARE NOT working more often than they ARE, and this alone is enough to make me question…read morewhy I continue to use this bank. Don't ever try to sneak a stop to this bank into a busy schedule, it will surely be a waste of your time.

Very, very unprofessional and rude staff! David is the main guy always rude tells me one thing one…read moreday and the next switches it up!

I've been with TopLine for decades. I travel and use credit union partners across the USA to to all…read moreof my financial needs.

The staff are so friendly and helpful each time I go in/call for my personal or business accounts!…read moreThey are very informative of what is going on with your accounts/loans and I can tell they carefully choose who works there. Better than any other banking experience!

Transferred from US Bank. It's so nice to be able to have multiple accounts and not have to worry…read moreabout fees and balances. Now we can be intentional about saving for specific things!

I have never written a Yelp review before, however the negative experience my super-elderly father…read moreand I had at the Maple Grove branch compelled me to do so. I was assisting my father with getting his address changed, getting a copy of a statement he had not received & renewing a CD that had matured that day. The teller said we had to make an appointment with a banker to renew the CD & that the soonest appointment was in an hour & 10 minutes. We decided to take that appointment & wait in the lobby. The lobby has exactly 2 chairs, so it's SRO for most of the people waiting to see a banker. (Thankfully a woman gave up her chair for my Dad.) The bankers' office walls that face the lobby are floor to ceiling glass, such that it is easy to see what is going on in each office. In one of the offices a woman sat at her desk intently scrolling her phone. In another, 2 women were chatting, obviously not about business because we could easily hear them from where we were. After we waited an hour and 20 minutes, my Dad's frustration led him to return to the teller to complain. Only then did anyone else pay attention to him & tell him he could see a banker now. My Dad pulled his money from his Blaze accounts & closed them due to how he felt he was treated. If you are looking for a credit union for your banking, I'd suggest you avoid Blaze.

I have been with the credit union forever and when we switch over to spire credit union, I was…read morecautious seeing that SPIRE what's new to me and thought it would be a lengthy process to set up checking and savings with them. The staff is unreal and thorough. and help me with my other baking needs. They were very efficient and fast in helping me. I highly recommend SPIRE credit union the staff there are amazing.

Went to a financial review here today. My first time in this new branch. It is a very nice building…read moreand good parking lot. The only problem I see is not having in house tellers anymore. You can go live with a teller on video but I'm a little old fashioned and would rather have the teller there in person. The video units also double as an ATM so that is a plus. It is a very nice building.

New location in Maple Grove. Plenty of parking, just off Elm Creek Boulevard. Outside drive up…read moretellers. No actual live tellers inside but PTM tellers-which offer live video chats with a personal teller. My complaint that the PTMs are kinda close together & I wouldn't want someone to listen to my conversation with the teller. There are live bankers to assist with loans, cashiers checks, safe deposit boxes & notary functions.

I opened a higher interest earning money market account. 4.25%, Was told it can move up or down…read morewith the federal rates....completely understand. However, they recently decided to cut the rate substantially. 1.98%. I called them and they said if I read the fine print they can cut the rate at their discretion. It's not because market rates moved down. And they didn't simply cut the program, because they still offer the same program. But only for new accounts. Clearly a bait and switch practice. I'm sure they are doing this to all their customers. Very deceptive business practice. Very sad that you cannot trust anybody anymore!!! I asked the AGs office to investigate....

US Bank in Maple Grove Minnesota is okay…read more I use this location to pick up cash (yes, cash is still king in my world) and the drive through is on the inside lane next to the building. I've not been there yet when there isn't a line because it is ATM (cash machine) and banking window. I don't mind waiting in line, just be aware. Also leave some room between you and the car ahead of you, some bigger vehicles can't make the turn and will need to jockey back and forth to get the correct radius... I'll continue to pick up money here and I'm happy my bank has a partnership with other banks so I don't have to pay to get my own money.

As soon as i walked in I was greeted by the security guard very politely. I just needed to reset my…read morepassword for my online account after it was locked. Ariel and Samantha were very helpful fun and friendly to talk to! This branch is always slammed with customers and the workers at Brooklyn park do everything to try to help them!

Horrible so unhelpful need to help customers security guard so rude talking about customer when…read morethey can hear him