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U.S. Bank Branch

2.6 (13 reviews)
Closed Closed
Updated 2 weeks ago

Services - U.S. Bank Branch

Personal banking

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Ask the Community - U.S. Bank Branch

Blaze Credit Union - Blaze Maple Grove

Blaze Credit Union

(8 reviews)

I have never written a Yelp review before, however the negative experience my super-elderly father…read moreand I had at the Maple Grove branch compelled me to do so. I was assisting my father with getting his address changed, getting a copy of a statement he had not received & renewing a CD that had matured that day. The teller said we had to make an appointment with a banker to renew the CD & that the soonest appointment was in an hour & 10 minutes. We decided to take that appointment & wait in the lobby. The lobby has exactly 2 chairs, so it's SRO for most of the people waiting to see a banker. (Thankfully a woman gave up her chair for my Dad.) The bankers' office walls that face the lobby are floor to ceiling glass, such that it is easy to see what is going on in each office. In one of the offices a woman sat at her desk intently scrolling her phone. In another, 2 women were chatting, obviously not about business because we could easily hear them from where we were. After we waited an hour and 20 minutes, my Dad's frustration led him to return to the teller to complain. Only then did anyone else pay attention to him & tell him he could see a banker now. My Dad pulled his money from his Blaze accounts & closed them due to how he felt he was treated. If you are looking for a credit union for your banking, I'd suggest you avoid Blaze.

I have been with the credit union forever and when we switch over to spire credit union, I was…read morecautious seeing that SPIRE what's new to me and thought it would be a lengthy process to set up checking and savings with them. The staff is unreal and thorough. and help me with my other baking needs. They were very efficient and fast in helping me. I highly recommend SPIRE credit union the staff there are amazing.

Chase Bank

Chase Bank

(4 reviews)

Thank you so much to Trell at the Maple Grove Chase location. He was very polite, knowledgeable,…read morehelpful and patient. I was helping my Mom apply for a credit card and she's recovering from a stroke. As soon as we were walking up a worker came to hold the door for my Mom. We were greeted and helped right away. The bank is very clean with private rooms. Those rooms are also very good with sound proofing. It keeps things private so personal data is not heard by neighboring rooms. I'll definitely be using this Chase location for any in person assistance! We'll definitely be back?

You know how sometimes you need very specific documentation of your account from the bank? Well…read moretoday was one of those days. I drove over an hour to the closest chase, maple grove. I was really specific about what I needed, a statement showing balance as of today. "It must include today" The girl trying to help me seemed new so she asked her supervisor for help. Supervisor kinda came by but didn't really help. Both were clearly trying to hit all the buttons for good customer service and relationship building. It made me uncomfortable. Did you just read dale carnige? Well I left and drove another hour to drop off the paperwork and guess what! They gave me a copy of my statement from last month which obviously doesn't include today. Now I have rush hour traffic so about 3 hours to drive home all for nothing! Thanks for wasting my time and gas and giving me a headache and delaying really important paperwork! Great customer service. So I called the bank, there is no option for any after hours service at all. How about they fix that if they want to provide customer service. But at the very least, don't provide a disservice. My day is crap because I bank at chase.

U.S. Bank Branch - banks - Updated June 2026

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