Mercedes was very rude and unprofessional. Asking simple questions leads to her hanging up the…read morephone in your face.

Easiest 5 stars ever. Scott and his team were a dream company to rent from. Wish we found them…read moresooner; in fact, we'd still be renting from them if we hadn't purchased our forever home. I've lived in a lot of different apartments/rental homes and Sac City Rentals was my best experience. Here are some examples: we noticed a few ants and reached out to Scott. The next day, a professional pest control company came over..never saw another ant after that. Also, there was a door that's didn't fully close properly. Scott's team was on it right away. We never had to negotiate with them or reach out multiple times to get anything fixed. Lastly, as a renter I appreciated receiving my deposit back (minus cleaning fees, which were very fair). After a previous (and horrible) experience with another property manager, this was so refreshing.

From the moment I applied to rent a property with RNB, I spoke with Karina and Kevin and they have…read morebeen so professional, kind and offer excellent customer service as I navigated the application process. Each time I called to ask a question I had the opportunity to speak to a real person to get clarification immediately which is priceless in today's world! Keep up the good job

Warning to Property Owners: do not list your property with RNB Elk Grove. They barely lift a finger…read moreto market your property. * They take 5 business days to process each application. * They will not show the house to any prospective renter until the renter has paid an application fee, submitted their application, had their credit, income and rental history checked, and been approved. Very few tenants are willing to go through all of this for a house they have never seen. * I had to show the house myself or have friends show it. * RNB did not list it on Zillow or Redfin. They said they submitted it to these sites, but RNB never followed up to see why it had not shown up until I pressured them 5 weeks into the process because we had so few inquiries. In the 5 weeks I worked with them their "efforts" produced a total of one applicant. They charged me $600 to break my agreement so that I could find another management company. It's true their contract says they charge $600 if you cancel before 60 days. It's also true that their contract says they will post on CraigsList but they did not do this and Nichelle even told me when I terminated that they did not do this. Their contract also says they will post on Zillow, Redfin, etc. but I checked those sites and it was not there. When I asked for proof that it had been posted there, they simply sent me a page that said "posted to internet." It also says they will post on Social Media which they did not do. It also says they will provide "unlimited showings" yet omits the very important part that they will only show it to prospective renters who have paid $50 application fee, gone through the process and been approved. When I told them I should not have to pay the $600 due to their lack of good faith effort to rent my house and their breach of contract by not doing what their contract says in terms of leasing and being deceitful about the showings, they refused to terminate my agreement, take down my listing to allow me to find another company and refused to return my keys or garage door opener until I paid the $600. I lost that money plus rental income from the time they wasted. I signed their agreements and entered the relationship in good faith, trusting they would make a significant effort to find a renter for my home. I hired them to help me and they only caused me stress.

This has been the worst property management company I have ever worked with. If I could give…read morenegative stars, I would. Throughout our experience, there were repeated errors and a consistent failure to perform even basic property management responsibilities. For those who do not want to read the entire review, the biggest issue is this: I repeatedly had to contact them to remind them to collect utility payments from tenants--something that should be a standard part of property management. Unfortunately, that was only one of many problems. 1. Failure to enforce lease terms One of the provisions in our lease stated that the tenant was not permitted to remove the smoke/fire detection alarm. When we later visited the property to replace a microwave, we discovered the alarm had been removed. We informed Utopia and reminded them that this issue was specifically addressed in the lease agreement and should be discussed with the tenant. Instead of addressing the lease violation with the tenant, they sent out a technician and charged us for the service. To make matters worse, the original alarm was functioning properly before it was removed. The situation made little sense: they failed to enforce the lease agreement and then attempted to pass the cost of resolving the issue onto us. 2. Repeated failure to collect utility payments On multiple occasions, utility bills went unpaid because Utopia failed to collect payment from the tenant. Each time, there seemed to be a different excuse. One explanation was that the company had moved offices and had a new mailing address for utility bills. Another excuse was there was new staff and management so our property concerns had gotten lost with keeping up with no one managing it. The problem is that we were never informed of this change. We only discovered it after receiving notice from the utility provider that a bill was overdue and had incurred late fees. Not only were we not notified, but the tenant was also not informed about the late fees. Even after the address issue was supposedly corrected, the same problem continued to occur. I repeatedly followed up and reminded them that the new address had already been updated, yet utility payments still were not being collected properly. 3. Final utility bill mishandled At the end of the lease, we decided to terminate our relationship with Utopia because of the ongoing issues. There was one final utility bill outstanding. Utopia informed the tenants that they did not owe anything, yet the bill was ultimately charged to us. When I asked why they had not collected payment from the tenant, I was told that because we were no longer under contract with them, they would not pursue collection. However, the bill became due while they were still managing the property and while the lease was active. Why was it not collected during that time? As the property management company, collecting tenant obligations was their responsibility. Instead, the burden repeatedly fell on us. To this day, I have called and emailed regarding the remaining $215.51 balance, and I have received no response. Based on my experience, this company created more problems than it solved. Property owners hire management companies to handle responsibilities professionally and proactively. Unfortunately, that was not our experience. I would strongly recommend looking elsewhere for property management services.

Grace Smith & Amanda Baxter have been handling my investment properties and are amazing. Any…read morequestions or concerns are addressed promptly & effectively! I highly recommend this team for all your property management needs!

Please do not use this company to manage your properties…read more Unfortunately, you will be very disappointed, your properties will be either mismanaged or unmanaged, and you will likely be responsible for even higher or more costs with them "helping" you than you would have been without their fraudulent claims of being able to support you. They not only practice unlawful acts; that continuously increases the risk of the owner to be sued and negligible for any additional costs, but seemingly have no clue what they are doing. These companies are already very loosely regulated and get into business way too easily, please do your due diligence and ask for references and research prior to hiring or using shady services such as this one. Learn from me.

DO NOT RENT any properties or have them be your real estate agent in any dealings…read more I've been waiting for my security deposit for 32 days from this Company. They do not follow the law. They had 21 days to return me my money according to california law. Why are you holding peoples money? This is insane! I've gotten no detailed deductions about the property i rented either. SCAMMERS

Highly recommend LuAnn for any real estate transaction in the Davis or greater Sacramento area…read more My family and I interviewed about seven agents we found through Yelp, and LuAnn stood out immediately due to her experience, track record, and the quality of her marketing and sales materials. She was knowledgeable, organized, and refreshingly not pushy -- a stark contrast to some of the other agents we spoke with. It ultimately came down to her and another agent I'd become friendly with, and LuAnn's professionalism and candor made the decision clear. We hired her to sell an inherited home in Davis that had significant sentimental value and decades of accumulated belongings. She was patient and supportive as we spent nearly three months cleaning, sorting, and conducting an estate sale. Throughout the process, she and her team -- including Anna Huang from eXp -- added tremendous value. Anna helped design and renovate the home, addressed City of Davis inspection requirements, and guided us through every repair and inspection issue that surfaced. The staging was excellent, and the video and social media marketing were outstanding, making the home shine online and attracting strong buyer interest right away. If you have any questions about LuAnn's marketing strategy and execution -- including how she helped turn a $700,000 home into a $900,000 sale -- ask her about our White Horse Davis property. LuAnn also provided a comprehensive list of inspectors, helped us resolve buyer‑side concerns, and kept the entire process on track. Most impressively, she secured a buyer and got the home into escrow within about a week of listing, even though other homes in the White Horse neighborhood had been sitting on the market for months. We achieved the pricing we wanted, felt supported the entire way, and genuinely appreciated her professionalism. I would absolutely use LuAnn again for any future real estate needs in Sacramento, Davis, or even Irvine.

We listed to sale on 7/02, accepted offer on 7/11, and SOLD 7/29!…read more They took care of everything! We didn't have to seek our own inspectors, contractors, stagers, etc.. They had all the resources ready to make a home SALE! I first called LuAnn because had I seen really great yelp reviews about her and her team. When I called, we went straight into getting an appointment set up for a walk-through of the house in a timely manner. This process of getting the house on the market was made really easy because LuAnn and her team are extremely organized with their work and their time. They were very respectful of our time as well. The house was inherited, and we thought that it was going to be really hard because of how the shares were set up. LuAnn and her team were very reassuring that they have seen multiple cases like ours and they have helped their clients be successful in the end. Everyone apart of her team made selling the house such a relief for us. We honestly feel like we didn't have to do too much because of how helpful they were during the whole process. Once we went over the initial steps to sell our house everything went by accordingly and pretty quick, and LuAnn and her team had all the resources that we needed. I appreciated the way that every detail was looked over in order to have a successful sale. LuAnn and her team were very understanding and dedicated. I would recommend LuAnn and her team over and over. We are absolutely grateful for their help.

Definitely 5-Stars all the way. Chris Stanley (the owner) is a great Realtor! Not only did we…read morepurchase our first home through him, we sold it 3 years later and purchased our current home. I definitely recommend Stanley REI. We've referred multiple friends and family members too. Always a positive experience.

Horrible customer service from one of their agent named "Sandy Lassa" was very unapologetic when no…read moreshow to a property viewing. Do not recommend. Better off working with Redfin agents.

This company is the same as Eminent Realty Services but just works under three different names…read more Elite, Eminent, and Executive Lending. Please do not use this company to manage your properties. Unfortunately, you will be very disappointed, your properties will be either mismanaged or unmanaged, and you will likely be responsible for even higher or more costs with them "helping" you than you would have been without their fraudulent claims of being able to support you. They not only practice unlawful acts; that continuously increases the risk of the owner to be sued and negligible for any additional costs, but seemingly have no clue what they are doing. These companies are already very loosely regulated and get into business way too easily, please do your due diligence and ask for references and research prior to hiring or using shady services such as this one. Learn from me.

I would give this company 0 stars if I could. They are very rude,unprofessional, and had poor…read morecommunication. While renting from them, they would send multiple bills in one month. After moving out, we were waiting for a security deposit that we had to continuously ask for. After 21 days, the legal amount of time that a landlord has to return the security deposit or send an itemized list of deductions per California law, we still did not hear anything regarding our security deposit. Then when we finally got a response, they asked for our forwarding address and stated that a check had been sent out that we never received. After 42 days, I called the office multiple times and when I finally got a call back he stated he can send it to us via Zelle. He was very rude and sent a partial payment of the security deposit amount. He refused to send full amount despite not following the California law. DO NOT DO BUSINESS WITH THIS COMPANY!

I talked to Justin on the phone once and felt like he was very rude about the house I had questions…read moreabout.. he didn't like the fact that I thought it was overpriced which it was.

From the owner: We specialize in helping home buyers and sellers in the real estate market. We have over 20+ years…read moreof experience in the real estate industry so we know it's important to educate buyers and sellers in one of the largest investments they will make. We also know you will have questions before, during and after you buy or sell that investment. While real estate isn't rocket science there are tricks that will help set you apart from everyone else. Call us today find out how we can help you.

They send out spam emails. I wouldn't use them if they were…read morethe last real estate agents on earth.

This is a scam Company. They try to scam you out of your rental Deposit…read more I've had a terrible experience trying to get my deposit back. The Carpet looks and smells Brand New and they are saying it need to be replaced?? Do not do business with this company. I'm wondering how many other people they try to scam....