Vimal in Pcket area Sacramento is the best. Very personable and very professional. I have lived…read morehere almost 14 years, I've gone through many managers, but I am so happy to stay here based on the quality of the service with both the maintenance and the front office. Vimal is available anytime with anything. And response very fast so thank you pocket/Hiddenlake maintenance crew

This review is solely my interaction with Tony Hernandez, Leasing Consultant. He is AMAZING! Follow…read morethrough is probably the best I've seen and it felt genuine! While I didn't choose this location, Tony put in great effort, was responsive, went above and beyond to show photos of the unit, and followed up almost daily. I truly appreciate you, Tony and thank you! I wish every Leasing Consultant was as thorough! Give this guy a promotion!!!

Mercedes was very rude and unprofessional. Asking simple questions leads to her hanging up the…read morephone in your face.

Easiest 5 stars ever. Scott and his team were a dream company to rent from. Wish we found them…read moresooner; in fact, we'd still be renting from them if we hadn't purchased our forever home. I've lived in a lot of different apartments/rental homes and Sac City Rentals was my best experience. Here are some examples: we noticed a few ants and reached out to Scott. The next day, a professional pest control company came over..never saw another ant after that. Also, there was a door that's didn't fully close properly. Scott's team was on it right away. We never had to negotiate with them or reach out multiple times to get anything fixed. Lastly, as a renter I appreciated receiving my deposit back (minus cleaning fees, which were very fair). After a previous (and horrible) experience with another property manager, this was so refreshing.

Ashwa is a very welled trained employee great with communication and also very respectable 10 out…read moreof 10

Thank You Yemeni Buchanan-Dent for making sure things were taken care of quick fast in a hurry!!!…read more Your Awesome!! Thank you Ashawa for quickly getting the ice maker working like "New" I appreciate you! And following up with me !! Happy Resident

We are forever grateful to Wali and Matteen, they moved mountains and helped us secured our loan…read moreand find our dream home at a rate that was lower than what we were quoted from all other lenders/banks we shopped with. Wali and Matteen have a plethora of knowledge, experience as well as excellent communication that kept us upto date at all times. They made the loan and home buying process easy and straightforward unlike our prior lender/bank and kept us up to date every step of the way. If your looking for a lender and realtor team stop looking, We highly recommend Wali and Matteen to all family and friends and look forward to working with them in the future.

My husband and I recently relocated from the SF Bay Area to Roseville and Matteen made the whole…read moreprocess super easy for us. From making an appointment to view the rental, to the application process and all the correspondence back and forth. He kept us up to date with the status of everything and answered all our questions. He was super friendly and a joy to work with and we cannot wait to use his services again when we're ready to buy our own home. Thank you Matteen!

Eagle Property have been great partners as we embarked upon our first rental property. The team are…read morefinancially competitive, communicate well keeping us updated on the progress to get the property rented out. Being new to the rental business they have been great at sharing good advice and teaching us the ropes. Looking forward to a continued great partnership.

I do not recommend this place because they lied to you. They're not transparent about the…read morerequirements. They asked for minimum score of 650 and then they turn around and will use a renters score process to deny you and collect a $50 fee. I'm sure the owner is getting Rich off of us. do not fall for the false advertisement. My score is 651 and they denied me because they ran a renters score. Well if you guys would've told me that to begin with I wouldn't have paid $50 because I rents her school is a scam. Terrible property management.

Debbie its not difficult to read simple english emails. Who in the world told you that people can…read morenot get into the property when the fence is broken? Do you even know that the side door to the master bedroom yard has no lock. In Fact anyone get in through any doors. And when the fence is broken, there is no question of how anyone got in. The side fence, and front gate were broken and it took you more than 3 months to repair. in 5 years, this is the 2nd time you responded to my post. You never responded to my emails sent to you or Paula. I sent you an email on 08/10/21 and then on 09/13/2021 with pictures of the window. Now you can see those posted here on Yelp. The email clearly said, we were out of town, there is a bullet hole or something, gate has been broken for 3 months. Negligence from the owner and property management to fix that. The long crack is due to Realty round up not caring about the property and not fixing it when they got my email (wear and tear in 5 years due to heat ). Why in the world do you need a maintenance order if I sent you pictures in the email and notified you? You can't read a simple email. You did not care about he property then. And sorry, but you did not do me any favors by removing that charge , which should never be sent to me in the first place. Washer /dryer - NO paula did not forget and did not remember. she clearly told me the owner wants it back. Paula said to send her the email where I said i was replacing it , or I will have to bring it back. I had to prove myself that I had sent an email to you guys that I was replacing it. I have the text messages sent to Paula. Garden - the guy I hired and who came and mowed the lawn, garden and side fence outside on 03/07, i got his messages and pictures also. And the judge can see if the court loves the rat infested jungle when I moved there, or the garden I left. Rats - for the records, i had flowers in the garden Debbie. not food. Rats made the holes in the house, that I blocked with thick towels. You guys never cared to look or ask how they got into the house. you only placed traps in the attic, and the pest control told you guys there is a gap that should be closed, but you guys never did that either. tree stump - were firewood/ 4 years old ready to burn, since there is a fireplace inside, and i left my fire pit outside. that was more than $500 dollars worth. you did not even tell me to take it, after i emailed and told paula wat the wood is worth. but you will get a chance to justify all your incorrect reconciliation soon. Never want to fix anything but happy to keep my deposit to fix it all now. I do not want to waste my time and energy over you anymore. However, I will ensure I never recommend anyone to your company ever. The sad part is that not only your tenants but your landlords and vendors are unhappy and complaining based on the comments on yelp.

Worst ppl to rent or do business with. Was in the market for a new rental and came upon one of…read moretheir listing. Listing said to apply for home tour. After applying and waiting a couple days, the lising disappear and then they sent an email stating that we have to pay application fee for a house view. It sound fishy as it seems like they have already rented the house but is requesting for a deposit for a rental not available anymore I emailed them to get an answer regarding why the listing is now gone and why a application fee must be paid before a house tour. The property replied back stating that they have no association to whatever happen to the listing and that an application fee must be paid. If you have no association of the home then why is it on your website and why did you not mention on the posting that you need to pay before a house tour. No transparency with this company. I'm glad I dodge a Trainwreck. Who knows what they will charge or do once you are a tenant. Please stay away from this property management. They came back a couple days later stating that they do not associate themselves with the laitingand we must pay the fee for a tour.

SUPERSTAR JENJEN !…read more Jennifer sold our Monterey Village home in Elk Grove, CA.  Our home sold for more than the listed price. She is extremely knowledgeable, excellent communicator, thoughtful, and takes pride in her work :-). She definitely went above and beyond for us. She even took the time to help us bring out (and back in) our trash and recycle bins when we were not in town. She even did some Home Depot shopping for us. She's fantastic ! ! ! We highly recommend Jennifer aka JenJen to help with your home selling or buying needs. She's a 5-STARS +++++.

Jennifer was amazing! There are so moving parts to a real estate transaction and it really takes a…read moregreat agent who understands the process, communicates effectively, and plans ahead to ensure a smooth journey and Jen did just that. :)

Connie and Kristina were wonderful to work with. Out journey to find our final retirement home had…read moresome ups and downs, but they kept us grounded and we sold our home and found the right home for us.

Connie at every step of buying home was outstanding. She is very accessible and a Swizz arm knife…read moreof solutions. Her service did not end with the purchase of our new home. Connie was there after the sale to assist us. We grateful to Connie....she has truly been an outstanding ally.

So today we went looking for apartments and we ended up stopping here. This wasn't our first…read morechoice, but it is where we ended up and I could not be happier that we stopped in here prior to this we had really bad experiences at multiple other properties in Elk Grove. So right off the bat Alyssa has absolutely amazing customer service. She is unbelievably friendly and one of the most helpful people I have ever come across at an apartment complex, she walked us through everything from start to finish. She sat with us while we tried to get everything set up online and even though they did not have the apartment ready to view that we wanted to look at we asked if we could see a smaller unit just to get an idea of what the inside of a unit looked like which she gladly showed us. Now we were not ready to rent today just due to our circumstances which I will not go into, but we are definitely ready to rent in the near future and this is absolutely a place that I could see us calling home for many reasons but customer service is always at the top of the list. I think this property is beautifully kept. It's in a fairly good location, centrally located for the most part. From the main entrance all the way to the back of the apartment complex everything is immaculate and all the residents that we saw all seemed very friendly. I do believe it could've used more parking, but that's normally an issue at just about any apartment complex I would have to say the only downside is the extremely small patios and the fact that the patios on the first floor don't have any walls they are just open, but that was explained as to why and it's understandable as far as the leasing office goes you could not ask for anything better. It's exceptionally clean and well-maintained, and you can tell that they put a lot of pride into their work. I loved the honesty that Alyssa gave in all of her answers. You could tell that she is a very genuine good-hearted human being, who takes pride in her work. I genuinely hope that we get approved to live here. I believe that I would be very happy to live at this complex. And if we are approved to live here obviously I will update my review and add photos.

It has been a nightmare of an experience dealing with the front office here at this complex…read more - extremely unprofessional - they will try to snake their way into taking every penny from you - manager calls in sick on purpose when we are looking to talk to her and the assistant can't help either I can go on and on about the front office. We broke our lease due to the many problems you will have to deal with in the apartment. Outlets not working, hot water didn't work, A/C and heater only heated the living room, etc. we weren't aware of how to pay for the lease breaking fee so I asked prior to letting them know what do we have to pay. They said 1 months rent. We agreed and sent the 30 day notice. We signed no papers and the only replied email was a email saying confirmed. Not a single guiding step to help up with the move out process. So at this point we assumed we will be billed through the app we pay rent on. On the day we returned the keys the manager who is the lady who sits in the left side of her office received the keys from my wife and my wife asked her where do we pay what we owe and she said through the app. There was nothing on the app, so we figured it will either populate in a day. Not once did she ask for a money order check of the lease breaking fee. She didn't mention to my wife as she turned in the key about the check that was due the moment we turn in the keys. She tried billing us an extra 2 days of rent but never contacted us about exact move out date, or the new bill total. She had the audacity to slap us with a $12,000+ bill 3 days later and said it was our fault for not knowing the rules. Ma'am we are human, we desire adult level communication and for the front office to duck away and hide information about the whole move out process has my family in shambles. The assistants defense to her partner is that they require to deliver equal treatment to renters. So they can't treat you any different from the next person. Understandable. So as the person who is reading this looking to rent here, please know that they will treat you like how they treated me, my pregnant wife, and barely 1 year old son the same way. No remorse, no empathy, no compassion. They will take every dollar from you that they can and you will basically living in a make believe luxury apartment complex with faulty wiring.