Had an appointment scheduled for today at 8:30am and not only didn't show but didn't even contact…read moreme until I sent a text about our appointment! Yesterday he asked if I was available today at 8:30 or 9am and I stated 8:30 and he confirmed appt. Then today he texts back he is not coming and he is booked till December. Not sure why you would tell me that from the start so I could have someone else come out! Simple mistake and didn't even make it right or offer to make it right! Bad customer service! -Disabled Retired Veteran-

Horrible experience - Tim at Manchester has a history of not showing up. He talked a great game, so…read morewe waited patiently for 3 months to get on his schedule for our chimney work to be done on 6/10/26. I texted him on 6/9 for ETA. No reply. Called him and left msg on 6/10/26. No reply. This is NOT the guy you want to do business with. Find someone else whom you can trust to show up.

After Steve came out to look at the concrete I needed replaced around my pool, I didn't hear from…read morehim. Two weeks later I messaged him to get an update and he had no recollection of coming out at all. After reminding him of the address and the work needed, he apologized and said he would get back to me later that evening. After waiting another week I once again reached out to him to see if I might've missed or inadvertently deleted an email from him. NOTHING He completely ghosted me. I understand being busy and things slipping through the cracks, but a little common courtesy would at least dictate a response, even if he didn't want the job.

Back in 2014, we contracted with Steve Mattucci of Mattucci Construction to replace our driveway…read more He did such a horrible job that I had to sue him and was successful in my lawsuit, receiving a judgment against him in the amount of $15,000. He refuses to correct the mistakes, he refused to pay the judgment he owes. Buyer beware who you hire.

Best company ever! I loved that the owner came out first to look at my asphalt drive before giving…read moreme a price. They came when he told me he would and the sealing job was excellent! Will use again and recommending to all my friends. Price was very reasonable.

Called on July 10th 2026 needing a coat of sealant for my drive and some asphalt…read morepatching/resurfacing for another property. I spoke to a lady who took my info. A week goes by, no hearing back. I called on July 22 and the lady said "oh yeah, Ron stopped by your properties and he thinks it is a waste of money to do the coat of sealant". What? do I deserve to know???? what about the other property? Had I not called again after 2 weeks, would they have called? It was very unprofessional without the courtesy to call me and give me insight about what is needed, or to say we cant do this service or anything. I asked if he could call me so I learn what is needed. some days pass by and no call till finally I received a call from Ron who made things too much worse by saying on the phone "I called you but you did not pick up", which was very unprofessional and childish since people leave voice messages. I am not a guy who has full mailbox or a vm that is not setup yet; and it was very low because he lied as he never called me....well, unless he called from a spam number. The quality of this company's work seems to be good from what I see in town, so my review here is about professionalism in communication (or lack thereof) and the honesty of words.

GrayStone Driveways recently worked on my gravel driveway. I was not at the property at the time…read morethe work was done, but I contacted him when I returned. While the weeds were removed, the work was not performed professionally: * Large chunks of concrete/stone were left mixed into the gravel. A large pile of debris was also left in my drive. * The edges were ragged and uneven. * Deep equipment ruts and drag marks were never graded out leaving long, tall humps of gravel. I posted a picture of his work on Facebook, and he blocked me. A picture of HIS OWN WORK. When I left a voicemail requesting a resolution, Chris returned my call. Instead of discussing the work, he cursed at me, called me a "dumb effing bitch", told me he "doesn't care what I think," and said to "sue him." When I asked him to please be professional, he said, "I'm a construction worker, not a professional." Clearly. No homeowner should be treated this way when they raise concerns about workmanship. I cannot recommend this company based on both the quality of the work and the unprofessional conduct I experienced. Chris texted me. Repeatedly called me trash and a low life. He kept insisting that we hadn't paid him, clearly an effort to bolster his defense in the event of a lawsuit. I've also attached a picture of him agreeing to send a receipt. Nice try though! *Updated to add that Chris wrote a positive review for his own business. Pathetic business practices all around.

Chris arrived on site in North Lima when he said he would and completed my crushed limestone…read moredriveway restoration in a timely fashion with excellent results for what I considered a fair price. I didn't need any additional material as it was not needed to successfully complete the work. I pointed out some possible hazards and he took great care not damage any property.

Work was perfect! This had to be done based on contingency for sale of house quickly. He responded…read moreover the weekend and repaired on Monday. See before and after pictures

On time, friendly professional! I needed damper fixed and Austin took care of it in less than 15…read moreminutes! He also took the time to explain how it works and possible options to avoid it being dislodged going forward. He gave me a brochure about possible modifications too! Over and above - great service. You cant go wrong! Thank you Austin.

My initial experience with Ed was great but I'm starting to worry about the promises made. I…read morethought the scheduling issues over the holidays in December 2024 were just holiday based. But now I'm just being ignored. I paid in full for the work done $6500 with a promise that once I paid it off, I would get the structural engineer report that would state the wall bowing was fixed. I'm wanting to sell the house and still don't have this report 4 months after paying in full. My calls and texts get ignored. Promises aren't being fulfilled. I'm afraid to email him because his website was hacked last year and someone tried to extort money from me as well.

I contacted Premier in July of 2023, Chris Watson was our sales representative and installer. He…read morewas very nice, friendly we were able to negotiate a fair price and he did a really nice job. The warranty is life of the home, 100% covered at no additional cost. A little less than 2 years later I started seeing new cracks forming, some in new places and some where the carbon fiber was installed. I only noticed because I was having additional work done to the home so I was taking the time to look over things. I had the foundation inspected by 3 other companies who all said the carbon fiber strips were installed incorrectly. I did a national search for carbon fiber installation and Premier was the only one I could find that installed them by gluing them into place instead of bolting the top to the sill plate and the bottom to the footer. I called Premier and Chris answered the phone and came out the next day to look at the issues. Our interaction was good! We chatted about the house, he noticed our improvements, we complemented each other's beards, all was good! I showed him the trouble areas and he said that the new areas are out of their range of work because no strips were put on those walls and that wouldn't be covered. I kind of felt like that was a loop-hole out of a warranty but fine. I asked about the installation and he assured me that it is indeed correct and another local company does it the same way. I said OK and we moved on. He did offer a solution of installing an anchor at no charge and would periodically stop by to tighten it. I said we would think about it and give him a call. Here is where the review drops. About 20 minutes after Chris left, his boss and owner Ed calls yelling at me. Absolutely bitching that I had the nerve to complain. That I was questioning their work and every other company but his was "scum". He was incredibly rude, constantly interrupted and talked over me. Then said he was going to fire Chris because it's now his fault. I strongly voiced my opinion against those actions, I would not want anyone to loose their job, especially without warrant. After arguing with him he decided he would come out and inspect. He'll be here in 2 days. I'll update this post when he does. Right now I would stay away from this company, the owner clearly has issues if he is going to yell at customers with concerns. UPDATE: Ed came out and immediately put the blame on the way the house was built. Bragged about how he's been a Mason for many years, he is an absolute professional and my house was built wrong. (The house was built in 1958). I showed him the cracks and his response was "that's normal, that's not significant enough", I said it's been less than 2 years that this was installed and he said "soil moves so the walls will continue to shift". Which means your carbon fiber is installed incorrectly, unto he went off on another tangent. His solution was to cut out several blocks in the wall install rebar and repour the wall with a wall anchor in place. My wife was upstairs and started recording when she heard things getting loud and heated between us. I'll post the video if that's an option. He said he's never had a single complaint, that I'm his 1st customer to have any concerns. That's obviously not true. Not trying to add anymore fuel to the fire, but his eyes were bloodshot and he stated several times he had "cotton mouth". I suspect Marijuana, and while it is indeed legal here and maybe he uses it for his obvious anger issues, that is completely unprofessional. I'm not against the plant, but to show up at a paying customers house like that is not acceptable. He's lost my business and hopefully people read this before he steals your money too.

I asked Matt about repairing my grandmother's long-neglected table and he outdid himself! He had…read moredone some previous work for us and I could tell by how carefully and precisely he measured and leveled the shelves and bathroom grab bars that he took pride in his work!

My wife and I finally decide to spend the money to complete our home with a driveway, after talking…read morewith many contractors we felt most comfortable with Skymac. William gave us a great price he also gave us pro tips on concrete maintenance for longevity helped us design and gave us way more for our buck than we thought we would get... Over all William and his crew came in and got the job done and did a great job. Thanks William.

I hired Skymac 2 months ago to do concrete steps. Worst project ever…read more It took them over a month to finish just the steps. Created huge mess, damaged my window and storm doors. Completely no respect to other things. Splashed side of the house. Crappy concrete job, landing looks horrible, 2 steps are not correct size, all steps slopping down. Its bad to walk on them. Never attend to build new handrailing, after they tool old once down. People didn't know what to do, where he found, who knows. He paid them hourly, luck of knowledge and experience. I had to hire another company to correct few things, but steps are still bad and nothing can be done except to redo them. Owner Bill dear to claim how great job he did! Oh boy so far from the truth. Have pictures to prove it. I don't recommend them at all for nothing.