Had an appointment scheduled for today at 8:30am and not only didn't show but didn't even contact…read moreme until I sent a text about our appointment! Yesterday he asked if I was available today at 8:30 or 9am and I stated 8:30 and he confirmed appt. Then today he texts back he is not coming and he is booked till December. Not sure why you would tell me that from the start so I could have someone else come out! Simple mistake and didn't even make it right or offer to make it right! Bad customer service! -Disabled Retired Veteran-

Horrible experience - Tim at Manchester has a history of not showing up. He talked a great game, so…read morewe waited patiently for 3 months to get on his schedule for our chimney work to be done on 6/10/26. I texted him on 6/9 for ETA. No reply. Called him and left msg on 6/10/26. No reply. This is NOT the guy you want to do business with. Find someone else whom you can trust to show up.

Work was perfect! This had to be done based on contingency for sale of house quickly. He responded…read moreover the weekend and repaired on Monday. See before and after pictures

On time, friendly professional! I needed damper fixed and Austin took care of it in less than 15…read moreminutes! He also took the time to explain how it works and possible options to avoid it being dislodged going forward. He gave me a brochure about possible modifications too! Over and above - great service. You cant go wrong! Thank you Austin.

They looked highly recommended on yelp and other reviews. However I've been trying to get them to…read morefix what was found to be an issue. Also needing an insert installed. Called a few days before thanksgiving. Okay no call back so I called again the following week, and no call back. In total I've called three times, left two messages, and sent inquiries online. And still no contact. Not even sure they got up to see the top of the chimney. I've since contacted another chimney specialist and he has shown me ALL that they had missed. Smoke shelf was not cleaned and had debris hung up, many spots missed on the "cleaning", and firebox was not scrubbed of creosote. My wife said the gents that came out were nice and courteous. Maybe because we're just a small job they don't want to deal with us, but at least let us know you don't have time.

Ferguson responded to my call this winter to fix the gas starter in my fireplace. They noted that…read moreI needed some repair so I made an appointment for May to get the fire box repaired. Instead, they came and did an inspection--no repair done--and then emailed me an estimate to deep clean the chimney and repair the fire box. It was pricey, but I then started calling to get a few questions answered before setting an appt to do the cleaning and repair. I've called five or six times and they haven't returned my call. I wouldn't use this company ever unless you want frustration.

We contacted Mike to have him quote us on installing a gas insert that would heat our home in case…read moreour boiler stopped working or the electricity went out. We asked that the quote be provided met two criteria, under $3,000 and heat our home. The most important piece being that it heats our home. Mike provided options of units with links to details of the options. The links did not work and we were unable to see product details. Given that we asked that the options heat our home, we went with the most cost efficient option assuming that he quoted our primary need. After installing the unit, he told me in person that it may not entirely heat your home, but it will provide some heat. A week after he installed the fireplace, our boiler stopped working. We had the fireplace on for 5 hours and it didn't even raise the temperature in the room the fireplace was in by 2 degrees. After reaching out to Mike to see if there were other options, he provided other options but put the blame back on us for selecting an option that wasn't sufficient. He should have never quoted inserts that would not met our primary need. Mike was very polite when installing the fireplace but I am highly upset with the quotes he provided. As a consumer, he should not assume that we know what specific units with specific outputs will do as far as heating a home. Mike removed our only alternative heat source by installing an insert that would not suffice for our home size. We can no longer burn wood in the fireplace to heat the home. My husband and I just had a baby and needed an option that would keep our family safe during the cold months.

From the owner: You'll love the fireplace in your home. Every year your family can gather around and enjoy the…read morewarmth and coziness it provides. When you need a home fireplace expert to install or maintain your fireplace, turn to Fireplace Mike. We provide professional fireplace services to homeowners throughout Akron, OH. We'll build the fireplace of your dreams. While we can install fireplaces in any home, the best time to add a fireplace is during a remodel or new construction.

I would never hire or recommend this company. Two neighbors have used their service and we…read moreencountered issues both times! The first time our direct neighbor had them remove a tree. Lamanna removed one of my trees for better access - but NEVER asked me or even told me! Then they failed to do clean up of debris that fell into our yard and also left a bad rut from their crane in our side yard. We were terribly disappointed in their work and their consideration with the neighbors.

Tony gave me a quick, reasonable estimate and the timeframe for getting trees removed, stumps…read moregrinded, and a tree trimmed. They did an excellent job removing all the trees, removed debris, and left my yard clean. Would absolutely recommend them to anyone!

This morning Mike and Ethan installed a gas fireplace for me. They did a GREAT JOB! Both were very…read moreprofession On time; careful installation; perfect cleanup and took time to explain the operation of my new insert. A very enjoyable experience! Thank you, Bob

I got my wood stove last year and burned all last winter. I never heard of them until someone told…read moreme of their good experience with them and he was very satisfied. So I contacted them and they came out to assess. I never went to their showroom but they set me up with a catalytic wood burning stove from Vermont Castings. They said I would need a platform for the stove which they designed and constructed that is BEAUTIFUL. They matched the platform to my oak wood and tile floors. It is a piece of art work yet functional for the safe use of a wood stove. The stove is in the most formal room of my home and I was worried a klunky stove would cheapen the overall look but it actually enhances it. Needless to say the room is now a sanctuary for relaxation with a warm cozy fire. The installation went smoothly and my conversations with Mark in sales answered all my questions about the stove and how to use it---a totally new experience for me. Then after the season they came to sweep my chimney and check things out--again all went swimmingly and I was still very pleased. They continue to answer all my concerns. This season I was sold wet wood by an unscrupulous local seller. They helped me to understand how to navigate the situation and confirmed the thick resin I was getting on my stove windows was indeed from burning wet wood. So I got new wood that is dried out better and no creosote. I am so grateful they can educate me and troubleshoot issues for me. Most recently the baffle on my stove cracked in half and was hanging. I was nervous about burning. I talked to Kyle and Duane. They were immediately helpful and said it was under warranty. They even had one available so I did not have to wait to have it delivered. They were just out in my area the week before the baffle broke. They are quite a distance so they bundle their trips which is understandable. They had no trips scheduled for my area any time real soon. However they did send someone out anyway even given the distance. So the problem was taken care of in less than one week and I am grateful my stove is operational for the cold snap we are in.My experience from initial inquiry, to the install, to the chimney cleaning, to the replacement of the baffle in lightening speed to answering all my concerns about burning. So I highly recommend them and thank them for the warm cozy and relaxing moments in front of the fire. And for the aesthetically designed platform and fast/reliable installation of the stove.

Jesse has deep expertise in the commercial real estate market. His accurate information on property…read morevalues and market trends proved invaluable. Throughout the sales process, Jesse provided valuable insights and recommendations. In dealing with unexpected issues, he efficiently identified and resolved potential problems, maintained open communication with all parties involved, and exhibited professionalism in challenging situations. Additionally, Jesse organized and coordinated property inspections with qualified professionals, obtained multiple quotes for repairs and renovations, and worked closely with inspectors and contractors to ensure timely completion. His expertise in the commercial real estate market of Canton, Ohio, was evident in every aspect of their work. * Provided accurate information on property values and market trends * Offered valuable insights and recommendations throughout the sales process * Quickly identified and addressed potential problems in handling unforeseen issues * Communicated with all parties and maintained professionalism in challenging situations. * Organized and coordinated property inspections with qualified professionals. * Obtained multiple quotes for repairs and renovations. * Worked closely with inspectors and contractors to ensure timely completion.

Jesse Allison was a fantastic realtor for us. This is the second time we have used him and plan to…read moreuse him anytime we have real estate needs. He is flexible, kind, knowledgeable, and helpful. We felt really cared for and had a great house-purchasing experience.

I found these guys after getting quotes from several different companies/individuals to do a full…read morebathroom renovation. That'd be wall to wall, subfloor to ceiling. We wanted to rip it all out and start over again. Their communication was top notch and the work came out great. They didn't nickel and dime me like some of the quotes included and were honest about everything they did. They answered all of my questions to my satisfaction, and even offered up some "tips/techniques" on some of the projects I might do myself around here. I'll definitely use these guys again.

Josh and Brandon were truly incredible to work with! You can see all their amazing work in their…read morepictures and all I needed was an interior wall and door added. I was worried they wouldn't take such a small job or they wouldn't take it seriously, but they truly did. They were very communicative and thoughtful throughout the whole process. We had an incredibly tight timeline between when we got the keys to our home and when we move and they got it done in that tight window. I really cannot say enough nice things about working with them. Hire them! You'll be glad you did!!

Robert's great, super knowledgeable, easy to work with and always willing to give advice and makes…read morethe process fun. The last tv install, when he handed me the remote after all was setup, it felt like he handed me the keys to my brand new car. Highly recommend!

This team is fantastic. Super responsive and successfully completed a challenging wire concealment…read morejob for our 85 in frame tv and sound bar. Robert and Jared were extremely efficient, competent and kind. Strongly recommend this team for anything wire /entertainment setup related. Looking forward to them coming back to install smart switches.