Myke and Caden did a high quality job on our chimney rebuild and tuck pointing. Hard working,…read moreknowledgeable and thorough guys. A little expensive, but you get what you pay for in home repairs

This is the guy for your job! We had a carbon dioxide leek due to a dirty chimney. Myke and…read moreRhonda put us on top of the list because we had no gas...AKA heat! After inspection, he gave us a detailed plan of what needed to be done and that it would take 4 hours. He quoted us an agreeable price. He ran into unforeseen problems and the project took a lot longer than what he had anticipated. Every step of the way he kept us informed, including pictures, of the problems. Three days later,when everything was completed to his and ours satisfaction, we paid him. And he did not charge anymore than his first quote. Honest company. Treated our property with respect. HIGHLY recommend Sooty Mykes!

They put in a Fireplace insert for me.. It's beautiful. They were professional, quick, polite,…read moreneat, reasonable priced

This is an amazing service-oriented business. During one of the coldest days, my fireplace decided…read moreit didn't want to work anymore. I called and they promptly sent Eric to clean the unit and solve the problem. I live on Social Security. Eric and Bonnie ( the contact lady at their office) worked very hard to solve my problem as quickly and inexpensively as possible. My unit was very old (25+ years). It was decided that the logs and gas pieces needed to be replaced. Eric installed the new items within an hour, cleaned up everything and even offered to bring in my trash cans from end of the driveway. Polite, courteous, efficient service above and beyond. I highly recommend them.

I had a venting problem with a new water heater installation. They fixed the issue and cleaned the…read morechimney at a very reasonable price. They were professional and polite. I highly recommend Sauers Chimney Service.

We had more than great service Sauers our house has two chimneys that over the years have had motor…read morecome out, brick chipping, liner damage. Blake came out took a look and we had our estimate back the next day. The repair cost was better than I had expected. Sauers chimney service has been tolly professional. Everything was done the why Blake had said our chimneys are great. Put your bricks in Sauers hands and let them lay them right! Dave M

Corey Mendes and Sean Farkas from Third Estimate came out to look at replacing my door and they…read morewere a pleasure to work with. Super personable, fun, and easy to talk to -- they made the whole process feel relaxed and straightforward. They were thorough, walked me through every option, and gave it to me straight without trying to upsell me. I'm looking forward to getting the door replaced and would definitely recommend them.

Ronnie the sales representative came through today and got everything rolling. Got the colors…read morepicked out for siding, got discounted on the pricing and we got everything squared away from new siding, soffets and window wraps. Excited for the new look on this 70yr old house!

This company appears to be the same as Ohio City Masonry who I contacted for a job. The quote came…read morefrom this company. The work was not great. They asked to be paid before the job was done. I was a fool and agreed. They kept coming back to "fix" the previous "fix" and things got worse every time. Maybe that was their plan. I finally stopped asking them to come back. I will pay someone else to finish the work. Likely the worst spend of my time as a homeowner. Not a good value at all.

We hired "The One And Only Mr Mason" to re-brick our family room fireplace. They did a fabulous…read morejob, our fireplace is beautiful! They kept us informed every step of the way. They were here and on time every time they said they would be. They are hard-working, creative and were very respectful of our home. I highly recommend this company

Had an appointment scheduled for today at 8:30am and not only didn't show but didn't even contact…read moreme until I sent a text about our appointment! Yesterday he asked if I was available today at 8:30 or 9am and I stated 8:30 and he confirmed appt. Then today he texts back he is not coming and he is booked till December. Not sure why you would tell me that from the start so I could have someone else come out! Simple mistake and didn't even make it right or offer to make it right! Bad customer service! -Disabled Retired Veteran-

Horrible experience - Tim at Manchester has a history of not showing up. He talked a great game, so…read morewe waited patiently for 3 months to get on his schedule for our chimney work to be done on 6/10/26. I texted him on 6/9 for ETA. No reply. Called him and left msg on 6/10/26. No reply. This is NOT the guy you want to do business with. Find someone else whom you can trust to show up.

Excellent work without damage to our property. Great communication. Highly recommendedread more

Horrible company. Would give negative stars if possible…read more Due to space limitations we can't give full details or list all the problems, lies, or unprofessional business practices encountered but we'll give the highlights. Contracted with Hinckley Roofing to do tear off and roof replacement on small house. Subcontracted crew only tarped front of house and left other sides exposed. Majority of shingles and debris were thrown off sides and back, not front. Left excessive black marks on vinyl siding and large scratches/gouges on aluminum window trim where shingles hit. Only the front looked mostly okay because of tarp. Siding in very good condition prior to damage they caused. Showed us picture of front with tarp and lied about the rest being tarped until we shared video from security cameras showing shingles raining down against the siding. Their solution was to scrub each streak and power wash the siding, destroying the surface so there were glaring shiny and dull patches alternating across sides and back of house. This was unacceptable to us. Met with them again and were told if we gave it 6 months we wouldn't be able to tell; it would even out. Gave it 6 months and it looks worse. Roof cost just over $9,200. Bids from siding companies were all higher than that amount but Hinckley would only offer half the cost in credit for damages. Said anything more would be unfair to them. When we didn't accept their offer, we were told they'd put lien on house and we could work it out with their insurance company then. Deadline for filing valid lien had passed after so much time but they would file anyway. The only way we could get lien removed then would be to hire attorney and file a lawsuit to have lien invalidated. We opted to take their low offer and be done with them.

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.