My Mom was a resident at Prestige Assisted living until her death in 2021 . Since then I have been…read morevolunteering and giving back to a place that was so wonderful to my Mom . Recently it has changed hands and is now called Bellamar . I have watched the easy transition and I am very happy to see the same loving and efficient care to all the residents. The staff is caring and devoted to making the residents feel loved and at home . The decision to move to assisted living is very hard . The staff and atmosphere help in this transition. I'm very happy to be a volunteer here as long as I can . Good job Kortnie and staff at Bellamar Lancaster .

My family realized that although our parents were very healthy and living independently in their…read morerural mountain home of 30 years; it was becoming too much for them to care for. We wanted to move them to a place that was closer to us and where they could still feel they were living independently but have help with daily care, if they needed it. My parents were in their 90's!! As the years they lived at the assisted living facility went by, they needed more and more care. (Prestige) now BELLAMAR adjusted to their level of care needs seamlessly. What we liked mostly was that the staff genuinely loved our parents. Our parents loved them back!!! One year ago my mom suddenly passed away. Now, a year later at age 97 my dad passed. Our last years with our folks were wonderful because we knew they were well taken care of by competent care givers who REALLY cared!! The facility was clean, the food was delicious, and they helped out medical appointments and transportation. They have fun social gatherings where my parents met new friends. Sadly, my dad's last days were in hospice care. He could not make his rounds at social events. The Staff checked on him and truly cared for him hourly before he left this Earth. I can't say enough great things about BELLAMAR!! I highly recommend this assisted living facility!!

I would highly recommend this facility to anyone looking for a place for their loved ones. The…read morestaff gives excellent care and show genuine kindness to the residents. I am so glad we found the Havens.

Our father was a resident at this assisted living facility for approximately 2 1/2 years. When he…read morefirst moved in, we were very happy with the staff, the quality of care, the meals, and the overall value for the level of assistance he required. Unfortunately, that positive experience did not last. Over the last year, the quality of care and staff professionalism declined dramatically. Communication became inconsistent, follow-through on important matters was often lacking, and our confidence in the facility steadily eroded. One of our biggest concerns was the implementation of a new fee structure that appeared designed to maximize charges rather than serve residents. Services were broken into multiple billable items, creating what felt like a constant stream of additional fees and making it seem as though residents were being charged multiple times for essentially the same level of care. Even more troubling were repeated issues involving our father's medical needs. On multiple occasions, we were given information by staff that later proved to be inaccurate regarding care and services that were supposed to have been provided. As family members entrusting a loved one's well-being to a facility, this was unacceptable and deeply concerning. After witnessing the continued decline in care, accountability, and transparency, we ultimately made the decision to remove our father from the facility. What began as a place we felt comfortable recommending became a place where we no longer felt confident that our father was receiving the level of care and attention he deserved and was paying for. Based on our experience, we would strongly encourage anyone considering this facility to ask detailed questions about staffing, medical oversight, and billing practices before making a decision. We wish we had been aware of these issues sooner.

I just moved my mom here, the staff is Awesome and her little place is clean and perfect for…read moreher..... I've met some of her neighbors and they are friendly and helpful....

Easy to communicate with and they take excellent care of their residents. Always clean and they…read moreserve nice meals as well.

Eric and Monina take such great care of the patients and work so hard to provide great care. It's…read moresuch a family atmosphere and really feels like a home, not a facility. Family ran and owned for years and it doesn't have any of the feel of some corporate place where your just a patient number. They are the best!

Great place for seniors and staff is excellent! Independent living with easy access to public…read moretransportation. Beautiful dining hall and well maintained grounds. They even have a food bank available every month.

I work with many apartments and landlords housing Veterans in the county and I must say I'm very…read morepleased with the front office staff and their interactions with the community members. We worked with Nohel and he was very helpful in assisting with the application process. He was very informative and answered all our questions happily. I look forward to working with Nohel to house more Veterans in the future.

Beautiful facility with outstanding care. The staff are exceptional and there is great compassion…read morefor every single resident. Great for all levels of senior living!

Great care for all needs. We moved in over a week ago and felt welcomed by everyone we saw. We…read morewere able to keep to ourselves without anyone bothering ys. Happy to be able to move in to a large 2 bedroom. No trouble downsizing. Mostly just need shelves to put pictures on. The food is perfectly prepared love that now they are doing it all and that they take care of everything.