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    Sierra Retirement Village

    5.0 (1 review)

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    The Havens at Antelope Valley - The Havens at Antelope Valley | Assisted Living and Memory Care | Lancaster, CA

    The Havens at Antelope Valley

    2.0(8 reviews)
    1.5 mi

    I would highly recommend this facility to anyone looking for a place for their loved ones. The…read morestaff gives excellent care and show genuine kindness to the residents. I am so glad we found the Havens.

    Our father was a resident at this assisted living facility for approximately 2 1/2 years. When he…read morefirst moved in, we were very happy with the staff, the quality of care, the meals, and the overall value for the level of assistance he required. Unfortunately, that positive experience did not last. Over the last year, the quality of care and staff professionalism declined dramatically. Communication became inconsistent, follow-through on important matters was often lacking, and our confidence in the facility steadily eroded. One of our biggest concerns was the implementation of a new fee structure that appeared designed to maximize charges rather than serve residents. Services were broken into multiple billable items, creating what felt like a constant stream of additional fees and making it seem as though residents were being charged multiple times for essentially the same level of care. Even more troubling were repeated issues involving our father's medical needs. On multiple occasions, we were given information by staff that later proved to be inaccurate regarding care and services that were supposed to have been provided. As family members entrusting a loved one's well-being to a facility, this was unacceptable and deeply concerning. After witnessing the continued decline in care, accountability, and transparency, we ultimately made the decision to remove our father from the facility. What began as a place we felt comfortable recommending became a place where we no longer felt confident that our father was receiving the level of care and attention he deserved and was paying for. Based on our experience, we would strongly encourage anyone considering this facility to ask detailed questions about staffing, medical oversight, and billing practices before making a decision. We wish we had been aware of these issues sooner.

    Photos
    The Havens at Antelope Valley - The Havens at Antelope Valley | Assisted Living and Memory Care | Lancaster, CA

    The Havens at Antelope Valley | Assisted Living and Memory Care | Lancaster, CA

    The Havens at Antelope Valley - The Havens at Antelope Valley | Assisted Living and Memory Care | Lancaster, CA

    The Havens at Antelope Valley | Assisted Living and Memory Care | Lancaster, CA

    The Havens at Antelope Valley - The Havens at Antelope Valley | Assisted Living and Memory Care | Lancaster, CA

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    The Havens at Antelope Valley | Assisted Living and Memory Care | Lancaster, CA

    Bellamar Lancaster - Bottom of the stairs to the front desk   2/2025

    Bellamar Lancaster

    4.1(10 reviews)
    2.8 mi

    My Mom was a resident at Prestige Assisted living until her death in 2021 . Since then I have been…read morevolunteering and giving back to a place that was so wonderful to my Mom . Recently it has changed hands and is now called Bellamar . I have watched the easy transition and I am very happy to see the same loving and efficient care to all the residents. The staff is caring and devoted to making the residents feel loved and at home . The decision to move to assisted living is very hard . The staff and atmosphere help in this transition. I'm very happy to be a volunteer here as long as I can . Good job Kortnie and staff at Bellamar Lancaster .

    My family realized that although our parents were very healthy and living independently in their…read morerural mountain home of 30 years; it was becoming too much for them to care for. We wanted to move them to a place that was closer to us and where they could still feel they were living independently but have help with daily care, if they needed it. My parents were in their 90's!! As the years they lived at the assisted living facility went by, they needed more and more care. (Prestige) now BELLAMAR adjusted to their level of care needs seamlessly. What we liked mostly was that the staff genuinely loved our parents. Our parents loved them back!!! One year ago my mom suddenly passed away. Now, a year later at age 97 my dad passed. Our last years with our folks were wonderful because we knew they were well taken care of by competent care givers who REALLY cared!! The facility was clean, the food was delicious, and they helped out medical appointments and transportation. They have fun social gatherings where my parents met new friends. Sadly, my dad's last days were in hospice care. He could not make his rounds at social events. The Staff checked on him and truly cared for him hourly before he left this Earth. I can't say enough great things about BELLAMAR!! I highly recommend this assisted living facility!!

    Photos
    Bellamar Lancaster - Studio Apartment 2/2025

    Studio Apartment 2/2025

    Bellamar Lancaster - Dining Room 2/2025

    Dining Room 2/2025

    Bellamar Lancaster - Dinning room  2/2025

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    Dinning room 2/2025

    Excellent Home Care - Palmdale

    Excellent Home Care - Palmdale

    5.0(3 reviews)
    8.3 mi

    My only perfect woman God ever made wife was wonderfully cared for by Amy and her staff for seven…read moreyears. The month before she was blessed to go to heaven we moved her to a facility in our daughter's town. Amy and her staff in Lancaster cared for my sweetheart in more wonderful ways than I can list. I will forever be grateful throughout my wait for my Heavenly Father's time for me to join her. If I ever need this level of care in Palmdale, that's the one I would choose.

    The owner and staff at Excellent Home Care in Palmdale do a wonderful job caring for their…read moreresidents. They managed medications and monitored vital information that helped me keep his doctor informed. My father stayed with them just over two years. He was happy. I fixed up his room to resemble his previous home with personal belongings so he was comfortable. The staff care about their clients and became part of our extended family. They are attentive, caring people who have their heart in the right place. We shared holidays together, singing, playing games, having lunch or dinner together. I love the home environment provided. Their staff to patient ratio ensures the clients receive the quality care they need and deserve. They are treated with respect and love. It is a 24-hour care facility. I do recommend Excellent Home Care!

    Photos
    Excellent Home Care - Palmdale - EHC's Palmdale, CA Location

    EHC's Palmdale, CA Location

    Excellent Home Care - Palmdale - The Palmdale location's living room.

    The Palmdale location's living room.

    Excellent Home Care - Palmdale - Dad relaxing in his room.

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    Dad relaxing in his room.

    Sierra Retirement Village - assistedliving - Updated July 2026

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