We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

Beatrice was awesome. Got us out of MetLife after. Huge show and to south Brooklyn in under an…read morehour! Can't ask for more. Price was competitive with the other quotes I received as well.

They provided a decent pricing for Jersey to JFK but I found better options with their competitors.read more

Taxi arrived within 10 minutes of calling them. Newer clean vehicle, friendly driver. Will be using…read morethem from now on.

Really fricken cheap & fast BUT...there is always a BUT...the drivers barely speak english…read more(primarily Spanish speaking), which can cause some problems if you don't speak it obv. And they also don't know many alt routes or how to get anywhere outside of the WNY area.

It's been awhile, but the service is still great. Our drivers were professional and on time. They…read morewill check your flight times to make sure they are aware of early arrivals or delays - we got back to NJ 20 minutes early, and our driver was at the airport waiting. It lowers my stress level when traveling. I highly recommend this place.

Reliable great car service They are Korean and we are…read moreAmerican, they always send someone who can speak English.

I had NYC perfect transportation pick up my daughter and son in law from the airport and they…read moreneeded assistance and my son in law told me that the driver, Anik, was amazing! He helped them from the carousel at the airport all the way up to the place they were staying. It made my day to hear that. I will definitely be using them again for them and myself when I make it to NYC sometime! Thank you all so much!

I visited NYC a few months ago, and I booked the airport pickup online it was great to have my…read moredriver Jeff, he gave us many suggestions help, and excellent service. That's so I book with him to pick us up for the return ride. and they give us a very good rate cheaper than booking online. Thereafter, I recommend my other friend who visits NY in the next 2 weeks. If anyone needs a ride in new york city, I recommend you guys can try to contact him on whatsapp too.16464383822

We used Luxury black car on our recent trip to NY. They were prompt, courteous and communicated…read morewell.

I tried to verify on two separate occasions the cost + tolls of my requested service and it wasn't…read moreuntil the driver had showed up the next day that they let me know there would be a deposit for a new rider. I brought up total cost of service multiple times as confirmation so there would be no surprises the next day and it seems like that's just how these Black Car businesses on the east coast like to run things. I set rides up for my boss so him getting in the car and the driver demanding he pay upfront $100 more than what was asked, on top of the tolls, was ridiculous and embarrassing. We've used Luxury Black Car Services for years and very rarely have had an unprofessional encounter such as this one. No wonder ppl are going to Uber Hourly, companies like this scam!!! Stay away

One star for him actually showing up on time. 0 stars for everything else…read more Why, you ask? I'm generally a very nice guy, and can tolerate a lot. Not this. 1. The driver was sick. Not sniff sniff sick, but cough hack cough gross cough sick. I'm just glad his window was open most of the ride so we did not hang out with an incubating virus. I'm going on vacation, not taking a trip to the CDC. 2. Who drives through the Lincoln Tunnel and purposely opens the window all the way? Any NY or NJ resident can attest to the questionable air quality down there. 3. He was texting and emailing while driving. Seriously? Illegal. Unsafe. I want to live. Every time his iPhone made a noise (text, email, whatever) he unlocked, looked, and addressed it. 4. He drove like we were very badly losing an F1 race while driving in a Suburban. Routine 3-lane shifts, tailgating, playing chicken with busses. Topped out at 87mph. Seriously? What the hell is the rush? SLOW DOWN. 5. See number 4, add number 3. Even more emergency braking because of this. Exponential amounts of stress. 6. Did I mention he was sick? Yup. 7. My quote from Hoboken to JFK was $88. Not $104. 8. $8 charge to use my credit card?!? What now? Why was that not in the quote when I explicitly said I was charging this? 9. We got there. I was livid. I argued the $104. I finally said whatever - and then he said "that doesn't include tip." OH? I threw a few bucks down in cash and left without saying anything. 10. Went thorough security, livid. Called the company, they were nice. Took a very detailed complaint and said the manager would call me back, he wasn't in yet. I'm out of the country right now (vacation in the DR) but I hope, for their sake, I have a voicemail and direct contact information for the manager on my phone right now. 11. They must have then called the driver to tell him I lodged a complaint --- because then he called me. On my cell. From his cell. To yell at me. And say he was not texting. To say he drove fine. To say I was rude. To say he left us alone the whole ride. Let me repeat - the driver called me. To bitch. At me. Don't call me - that's your manager's job. This is the definition of unprofessional. This is a service business. Your job is very literally to drive me to a place. Safely. Not like we are racing. Don't play with the traffic. Quit swerving around. I paid for a relaxing ride to JFK, not a race in a death trap. 12. I called the company back again and told them the driver called me. I want a full refund. This was a nightmare. Judging by the generally positive reviews, I'm sure there are better drivers. But at the moment - under no circumstances do I recommend this place. Maybe we'll talk when I get a full refund and a coupon for a large % off my next trip, should I ever choose to try them again. Update: the manager texted me and is aware of what happened. We will talk when I am back - and we'll see what happens. Update 2: Got charged for 60% of the total trip and I have a free ride to EWR if I want it....nah.

Worst service ever !! I called 6:18am for a pick up he said 20 minutes. .. 25 minutes later still…read moreno car. I call back he says he should be here around 6:45. .. 6:45 rolls around still no car. The driver then calls and says he's 10 minutes away. Okay no problem. 15 minutes later still no car. I call back he still says he's 10 minutes away. At this point I'm super late for work. I call the dispatcher back. When I said hello he tried to act like he didn't know the car didn't come yet. He says another 5 minutes. 20 minutes turned into an hour and a half !!!! I then asked for a discount and he tried to give me a measly $5 off. Terrible & liars.

We are so late to booking a van for group trip due to weather commitments and this company came to…read moreour rescue. We booked on Tuesday and got our van committed for Friday. That is crazy. We check out a few online booking company and we think they are the middle man. Go straight to this company. We had a quick conversation on our needs via Yelp message and the owner gave us a very reasonable quote for round day trip. I love the quick response and not putting people on hold for answers. I will definitely use them again. Driver was on time and respectful. He got everyone to the location and back safely. The 14 ppl can we got is clean and everything I heard from the passengers has been positive.

I ordered a sprinter van for a large group. The van was clean with plush leather seats. Our driver…read morewas communicative and arrived ahead of schedule. We made several stops throughout the day. The driver did his best to park in convenient, close by locations so we didn't have to walk far in the cold. My mom recently had knee surgery and he helped her up and down the stairs of the van. Overall, service was seamless.

So happy I found this company. Fabulous to plan my ride to and from JFK to Long Island…read more Fantastic service as they drive anywhere. Prices are excellent. If your looking for a black luxury car this is not your company. Just great service and easy booking and great drivers. Ask for wonderful Jen!

Have used this service twice now and could not be more pleased. Reservation easy, driver great …read more. as good as it gets!

Metro Taxi is the dirtiest taxi you will ever ride in. The driver harasses and harasses the girls…read more The driver doesn't want to take the fare and tells them, "If you have time, come for a coffee and I'll pay for it." If you want to come every day, I'll come and pick you up for free. Just don't tell the office.

Best taxi service in the area! Drivers are very friendly , fair prices and fast service!read more