Ross is a chain of discount department stores founded in 1950 in California by Morris "Morrie"…read moreRoss. In 1958 Ross sold his store to a real estate developer who franchised the store to 6 locations. In the 1980's the stores were sold to real estate investors who grew the brand. The company now operates 1,483 stores in 37 U.S. states. I have a love hate relationship with this chain. Their prices are great and generally everything else is horrible. The checkout line is always long, the dressing rooms are disgusting, and they treat you like you have already shoplifted them. Still I keep coming back because where else can you find a dress for under $20 and I can find a gift for anyone on my list here. This Ross was a pleasant surprise. I stopped in because my friend got me hooked on sparkly, inexpensive, and surprisingly comfortable sandals by Andiamo. I lucked out and they had a couple of pairs in my size. Unlike my past experiences with checking out, this was painless. This Ross seems to be a bit better than some of the others I have visited.

Found great work blouses for $8 with original tag $69. I wish there were more!…read moreI like to search for Tahari brand or Jones NY, any fancy designer at 90% off. My favorite dept is knickknacks like photo frames, statuettes, jewelry organizers. The kitchen dept is fabulous, too. I usually wander around for 2 hours and find items to upgrade my wardrobe or my home. Clean store and no clothes on the floor.

Terrible customer experience - avoid Jessie Boutique…read more I had a deeply disappointing experience with Jessie Boutique and will never shop here again. I accidentally ordered the wrong colour skirt online and emailed immediately--no reply. I then ordered the correct one, assuming I could return the other. When both skirts arrived, neither was suitable, so I made the effort to visit the store in person--just one week after major surgery. I was told there were no refunds, only exchanges. The manager was polite and tried to help me find alternatives, and I eventually decided to keep one skirt. However, I was accidentally charged for it a second time--bringing my total spend to over $1,000. I immediately contacted the manager (the store had just closed), who acknowledged the error and gave me her mobile number to resolve it. What followed was a two-month back-and-forth of broken promises and delays. Eventually, they claimed the refund had been processed, but it never reached me. I even provided proof via my bank statements. They then refused to help further, telling me to "take it up with my bank." I only just received the refund--four months later. To make matters worse, a $100 t-shirt I exchanged for discoloured after the first wash. Jessie Boutique wouldn't help, and I had to go directly to the manufacturer, who thankfully resolved the issue right away. This store takes no accountability for their mistakes and offers shockingly poor customer service. A high-end price point should come with high standards. Sadly, that's not the case here.

They have very cute outfits however the service does not match the prices. Be careful when ordering…read morean outfit, must likely you will receive the wrong item and if you want to return it, they will force you to get store credit.

Used to be a great place to shop. Purchased many items at reasonable prices. Excellent selection…read moreand wonderful service. Worth the trip from Naples.

I have been a long time and steady client of Escada in Sawgrass before pandemic then I heard they…read moreclosed down the store. As of today I am perusing outlets on line and found out that Escada seems to have open again in Saw grass for my great satisfaction. Don't know how is the customer service now but my experience previous pandemic was always very satisfying and receive a personalised attention each time, attentive and professional. Will go soon to find out if the quality and attention is the same. The value per pieces was always good for the quality design Escada presents. Milagros Bello from Miami

PROTIP: Vixon, Addict and Kore are all owned by the same people. Meaning, if you see something you…read morelike at one but not in your size, check the other two! If you ask nicely, they might even call their sister store and have them check so you don't have to make the schlep. Super cute little boutique tucked away in a questionable part of Biscayne blvd but with very affordable, trendy items. Sidenote: The employee at this store was fabulous! Very helpful and practically put together my NYE outfit for me by offering suggestions that went beyond the clothing she sold and as far as shoes, necklace, hair etc. WIN!

The selection at this boutique for on-trend clothes can't be beat. They carry popular, quality…read morebrands that I LUV!!! They have everything to complete the outfit too, with lots of cute accessories. The sales girls are always very friendly and helpful, but for my taste, a little pushy. I like someone to be around should I need their help, but not making constant suggestions to sell more. I know how to ask if I have a question. Since at least 5 different sales girls have the same manner, I'm guessing the store owners encourage this. They also don't have mirrors inside the dressing rooms, which forces the customer to come out to the mirror in the store. Then, wanted or not, the sales person comes over to make suggestions if you are on the fence about liking the outfit or not. Maybe it's just me. I prefer to be left alone for the most part and ask for help if needed. The store does have fabulous clothes though, so the sales techniques that make me uncomfortable are a small price to pay.

For some reason on Saturday when it's a busy summer day, there's only three people that are…read moreworking. There's about 22 people or 30 people in line and the cashiers are moving extremely slow not to mention having to chit chats with other customers. Holding up the whole line. The specific name of the person that just takes forever at the cash register and just continues to talk and chat without any regard to the fact that there's people waiting her name is Margaret and somebody needs to speak to her.

I know this is a discounted store & should not expect customer service at all! But this encounter…read morewith this salesperson, I just had to leave a review! On Wed July 22 around 11:30am (her shift). I was standing at the jewelry dept waiting to be attended for salesperson was working with someone & at the same time she was doing her count of inventory on jewelry. As I stood there there was no acknowledgment whatsoever. Customer left & I stood waiting & salesperson didn't budge. I had to get her attention so she can assist me. The interaction was so poorly & unpleasant it left me greatly upset! Why because I come from a "high-end" retail background & this behavior is not acceptable! Yes, again this is Tj-max, I know how it is but still to talk back to a customer?! Yes I told her if she was unhappy she should look for other employment, her response "I love my job"! I laughed. I didn't bother to complain for I knew nothing would get done. I'm not looking for the 'female' to get fired or reprimanded but she definitely needs to be educated in "customer service".

Love the shop and the design of the store. They have everything you need from gifts, to home decor,…read morehats, jewelry and beautiful dresses. I really appreciate the sustainability effort and selection of handmade pieces. The girl who was helping my friend did a great job helping us put together a complete outfit.

Immediately walking in, the whole store's atmosphere relaxed and inspired me. Their products are…read morehigh quality artisan and fair trade, everything so intentionally procured. Exceptionally friendly and helpful. You've got to visit

Brandy Melville on Lincoln Road isn't the easiest place to spot--but if you know, you know! Once…read moreyou find it, it feels like a hidden gem. They have adorable, trendy clothes for young adults--think shorts, tops, accessories, sweaters, sweatpants, and more--all at really reasonable prices. The atmosphere is fun and always feels festive, especially with the twinkling little lights that give the space such a cozy, cool vibe. Whether you're just browsing or looking for a specific outfit, it's always fun to see what they have in stock. Definitely worth a stop if you're shopping along Lincoln Road!

Cheap crap with American name on it. No mirrors no refund police just a lottery scam.read more

Friday, January 2nd approximately 6pm the two employees did not even acknowledge me from their own…read morepersonal conversations until I was walking out the door to leave after browsing for a several minutes. Use to love this location but now it's trashed.

I'm not a huge Torrid shopper but any time that I have been to this location it's filthy, the…read morefitting rooms are the worst. They need to close for a day and do a deep clean.