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    Brandy Melville

    3.3 (30 reviews)
    Closed 12:00 pm - 8:00 PM
    Updated 2 months ago

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    10 months ago

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    1 year ago

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    7 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    2 years ago

    workers are rude as hell. they need to go through some customer service training and stop being so judgemental.

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    6 years ago

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    7 years ago

    I just find the staff rude when I'm literally coming in and spending 200 dollars on clothes like I expect help not nasty pissed off looks.

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    5 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    4 years ago

    sales associate frankie deserves a raise! love brandy melville and their staff!!!!!!!

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    7 years ago

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    6 years ago

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    Ask the Community - Brandy Melville

    Review Highlights - Brandy Melville

    Plus Lincoln Road is a fun place to spend an afternoon, so you can catch a drink or dinner while the teenagers shop.

    Mentioned in 5 reviews

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    Jessie Boutique - MAIN STORE

    Jessie Boutique

    3.7(23 reviews)
    0.4 mi
    $$$

    Terrible customer experience - avoid Jessie Boutique…read more I had a deeply disappointing experience with Jessie Boutique and will never shop here again. I accidentally ordered the wrong colour skirt online and emailed immediately--no reply. I then ordered the correct one, assuming I could return the other. When both skirts arrived, neither was suitable, so I made the effort to visit the store in person--just one week after major surgery. I was told there were no refunds, only exchanges. The manager was polite and tried to help me find alternatives, and I eventually decided to keep one skirt. However, I was accidentally charged for it a second time--bringing my total spend to over $1,000. I immediately contacted the manager (the store had just closed), who acknowledged the error and gave me her mobile number to resolve it. What followed was a two-month back-and-forth of broken promises and delays. Eventually, they claimed the refund had been processed, but it never reached me. I even provided proof via my bank statements. They then refused to help further, telling me to "take it up with my bank." I only just received the refund--four months later. To make matters worse, a $100 t-shirt I exchanged for discoloured after the first wash. Jessie Boutique wouldn't help, and I had to go directly to the manufacturer, who thankfully resolved the issue right away. This store takes no accountability for their mistakes and offers shockingly poor customer service. A high-end price point should come with high standards. Sadly, that's not the case here.

    They have very cute outfits however the service does not match the prices. Be careful when ordering…read morean outfit, must likely you will receive the wrong item and if you want to return it, they will force you to get store credit.

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    Brandy Melville - womenscloth - Updated May 2026

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