Highly recommend! Great quality clothing. Great atmosphere. Super friendly…read more This sweater is currently my favorite. I get so many compliments when I wear it Thank you Sol Boitique!!!! So many beautiful items in the store. So easy to fill that shopping bag

Very pleasant vibes in the store! Jaclyn was super helpful. The clothes I tried in were all very…read moreflattering.

I've been to an Aritzia once before, suckered in by the flashy lights on a spherical globe, great…read moreinterior aesthetic, and someone wanting to look at a puffy winter jacket. That was the one at NorthPark Center in the DFW area. And lo and behold, the one there had a pretty dope winter themed Aritzia arcade machine in the store. If I recall correctly, it had a two player mode that was sort of co-op, sorta competitive. Of course, the controls weren't in that great of a shape. So naturally when I was strolling around the shops at La Cantera, I was excited when I spotted an Aritzia. Because, where else can you find an arcade machine in a clothing store? I was super stoked. Walking in, I scoured the entire store for the metallic arcade machine. I saw the snow globe lit Aritzia puffy sphere, but unfortunately this Aritzia does not have the arcade machine. Queue sadness. What they do have, however, appears to be a selection stylish clothing that is not excessively priced. The staff working here are quite helpful and friendly. They also appear to wear articles of clothing available in the store. They can accurately assess your size for each article of clothing, and won't hesitate to gather and carry your selected articles to the dressing room area. The dressing area contains curtains for each dressing stall. Additionally, there are mirrors which assist you in assessing your own appearance. There are also a few chairs and a couch in that area. Would I come back again? Probably only if they have the arcade machine available. Otherwise, it's not really a place I'd normally shop at since it doesn't contain garments that I wear. It's definitely a comfortable store, and I applaud their interior design.

I picked up the cutest last minute outfit today from this location. I find it hard to style myself,…read moreand that is why I was so happy to get help from one of the store associates, Clarisse! I went in the store right when it opened, and Clarisse started helping me right away by asking me about my style preferences and picking out pieces to load my dressing room with!

Can you get a more diverse crew? Every time we come into this location these white ladies that work…read morethere do not greet people of color it seems like. I was in the military for over 21 years and it baffles me that there are young women who are still racist that work in stores like this location. I love free people stores, I've seen other stores on the West coast who have friendly customer service. Please train your folks and get a more diverse crew. Also let y'all know minorities have money and not all of us steal. lol This location needs better management to make it more inviting!!!!

The employees at this "boutique" were racist towards my family and I because we were speaking…read moreSpanish. They did not even attempt to help me look for the sizes of clothing I was needing. I had to go back and forth from the changing room to find what I was looking without any help from these employees, who just kept looking at us. I was planning to buy a $300 item from here, but had to leave because the employee and the manager with the head tattoos threatened to call the police. I will not ever buy this brand of clothing and will insure I will share my experience with the corporate office of this establishment.

Loved the selection of clothing and accessories they have at the store! Very friendly staff! Super…read morerecommend and will be back for sure!

Blue, brown and black. Seemed monotonous. I've always shopped here but ever since it became viral,…read moreI hated the crowd. Tonight the crowd was tamer. Th e service always great. It's more organized than when I was here last time. I still like this location more than the Donain that is currently closed. Anyway, still love the quality and the simple, classy style of Zara.

Worst contact support EVER. My package that I ordered on 12/5/2025, did not arrive on time EDD…read more12/16/2025. I called and they said they can replace 2/3 items ordered and it would NOT be expedited shipping. I ordered early December for Christmas so there was no need for me to pay for expedited shipping. Now with it being close to Christmas and the delay on their end you would think they would be kind enough to expedite the shipping. But they said no. Also when asked about the delay he said there was a problem with the courier so it couldn't be delivered. And they never even emailed with an update saying it wasn't going to be delivered. They refunded me for the item they said was unavailable however I went online an was able to purchase it myself. So I called back and asked why they weren't able to replace it if I can order it myself and they said they don't have the same inventory as online. Like how does that make sense. Very non helpful customer support ever.

Nordstrom at La Cantera is one of the nicest locations around. The store is incredibly clean,…read morebeautifully laid out, and everything was in stock. I ended up needing some help finding a specific size, and the salesperson went above and beyond to grab what I needed.

Was invited to the Beauty Trend Event, the Skinfluence Festival last Friday, March 13 from 5-8pm…read more Holly Hoffman, the Store Administrator informed me of this specific event and Kay Soria had notified me of the 15% off Beauty sale from March 9-March 15, 2026. I RSVP'd and attended the festive event. I checked in and received a raffle ticket. You could see how they cordoned off the Beauty section as only guests w/RSVPs were allowed in the event. I could see different sections where they had demos for makeup, hair, skin, eyebrows, skincare and perfume. Angel saw me looking towards the first stop which featured Concealers and Setting Sprays by MAC & Charlotte Tillbury. She assisted me then passed me off to Lauren who helped apply some products and give tips. I showed her a list of my makeup which she had some in stock but had to ship others. When Lauren was applying my makeup, Angel was so sweet and brought me a Margie when I said "I should have a drink!" Lauren did great as she had to color-match me from several lines. She helped me find some products. Jordan from MAC came by and suggested a hydrating spray and the order of applying skincare since she said she was an Esthetician. She was bubbly, friendly, helpful and very positive! She was even giving me hugs & high fives! Now that's the Nordstrom service I'm used to! They had a DJ, Cotton Candy Margaritas, Bottled Water, Coca Cola, Charcuterie Bites, a cheesy Mac n Cheese type of dish and festive cake bites. I went to the Jo Malone section and a rep showed some fragrances. The DJ music was so loud so I walked out to get another drink and bites and came back to the Lancome station looking for a product and was helped by a woman holding raffle tickets. The main rep was busy so she helped shade-match me. I had to order online since that product was out of stock. Then she walked me towards the fragrance section. Another rep helped me as I was looking for Jasmine scents. She offered Diptyquem, Gucci, Good Girl Jasmine & Tom Ford's Jasmine. They didn't have samples for Good Girl & Tom Ford so she said to check Sephora. While checking out the scents, I heard my name being called for the raffle so I excitedly showed up to get my prize! Yay!! I went back to the fragrance rep and asked her about the Estee Lauder perfumes so she walked with me there. I was interested in a Gardenia scent so I asked if I could have a sample? She said sure and walked away. I sat for awhile waiting for her until the Estee Lauder rep told me she thinks she ended her shift?? The rep made me a sample. I thought that was inconsiderate and just a "Someone will help you momentarily..." or something to that effect would've been nice. Usually Nordstrom reps are mindful and respectful of my time. At least the Estee Lauder rep followed thru. The Beauty Trend Event was nice on a Friday evening as they're usually on a Saturday when everyone's shopping and it can get quite hectic. It was a pretty fun event and the theme of raffle stations where you can try different products was a great idea. I hope someone sends me a list of demos next time so I can prepare and check out products and reviews ahead of time. I like the convenience of being able to pick up items at Nordstrom Rack since there's one near me vs. driving all the way to Nordstrom La Cantera.

I've been going to this J.Jill ever since it opened! Sales people are always very welcoming and…read moreremember my face! I am not a big spender, but I'm always treated like I'm as important as anyone who comes in with an unlimited budget. I come in looking for a deal, and when they have sales... Wow, look out! I took advantage of tax-free day and there were discounts and discounts on top of that for J.Jill credit card holders.Everything I wanted, in my size! The quality of the clothes is always outstanding... very comfortable, well constructed styles that aren't fads, but still look fashionable ...items that will last you for years. The sale prices give you so much for the money.

I went there at closing time and they found the perfect dress for me. I was very appreciative.read more

I was really disappointed in the service that day so much so that I have not gone back! Only person…read morein line and I waited till she finished putting things away and then more people were in line-I was in the correct side based on the sign but she called the next person from the opposite side-the customer complained for me and she claimed she thought I was waiting for someone with merchandise in my hand! We made eye contact have no idea what her issue was

Love the store but not this location. I don't know if they stereotype people but definitely was…read morebeing followed for whatever reason. The black lady (Grinch who stole Christmas attitude) this evening that was working at the register was rude she was returning a basket and I was going to get one I just asked politely if I could use the one she was returning since I was walking toward the baskets and she had an attitude about it. She said "they're all right there." Very unprofessional. Wow if you don't like your job quit. Wish my black Mom came with me because I know she would've said something to her...can you teach your employees not everyone they think as "other" steal and the sad part is most of them are minorities. Wanted to shop in peace but every time I looked up an employee was staring. Wow, do better. I hope other military vets and people in general have better shopping experiences and hopefully some of the employees will have better training. Unless it's the managers that teach them that then they need to get trained as well- Thank you to the lady that helped me at the dressing room and to the young lady that checked me out at the register (Caitlyn). She was very sweet. I appreciate people that take care of customers. -Ret military veteran

Madewell on its own deserves 5 stars, but this location gets another 5 on its own merit. Lauren, I…read morebelieve a manager, is fantastic. I met her when she was working at Charleston on King St and stopped in to this new location when I was in town. She helped me pick out some amazing shirts and a dress and even helped me order another one to my home when they didn't have my size in stock. I have a lot of Madewell apparel and find it to be high quality and comfortable. It's perfect for work or almost any other casual occasion. The girls who work here were so helpful and let me know what they thought of a few items I had on, giving me honest opinions. It was great because I didn't have a girlfriend to help me out and they definitely made me feel comfortable about my purchases. I highly recommend this store!

**Great customer service--until the employee discount was mentioned.**…read more I was recently in San Antonio visiting my daughter, who is stationed there in the Air Force. We stopped at Madewell while visiting a shopping plaza, and I have to say that the customer service when we first walked in was excellent. Sabrina greeted us and was extremely friendly, attentive, and helpful. The staff were all very welcoming and offered to assist us throughout our shopping experience. Sabrina even helped my other daughter find some things. The customer service was honestly top-notch. My daughter works part-time at one of Madewell's sister stores and is eligible for an employee discount. We understood that associates are expected to help themselves and clean up after themselves when making a purchase, so my daughter and I were putting things back as we tried them on. When we got to the register, my daughter mentioned that she would be using her employee discount. Sabrina immediately looked surprised and asked, **"You're an associate?"** My daughter explained where she worked, and Sabrina said she needed to get the manager. This is where the experience completely changed. **Sabrina's attitude toward us noticeably changed after she learned that my daughter was an associate.** The friendliness and helpfulness we had experienced earlier disappeared, and she appeared visibly upset. The manager came over and explained that next time my daughter needed to let them know she was an associate because associates are expected to help themselves. I completely understand having a policy regarding employee purchases. **That was not the issue. The way the situation was handled was.** What I found frustrating was that the staff had been the ones repeatedly offering to help us throughout our shopping experience. We didn't demand or expect special treatment--we accepted the assistance that was being offered to us as customers. My daughter was shopping as a customer that day, even though she happens to work for one of the sister stores. If associates are expected to identify themselves before receiving assistance, that should be communicated clearly and professionally. What didn't sit well with me was the obvious change in attitude once Sabrina learned my daughter was an associate. And this wasn't a small purchase. Even with the discount, we spent **over $700**. I even asked my daughter afterward if the employees worked on commission because I was trying to understand why there seemed to be such an issue with the staff assisting us. She told me they don't, which made the reaction even harder for me to understand. I want to be fair: **the customer service before the discount was mentioned was excellent.** Unfortunately, the interaction at the register overshadowed that experience. Policies are policies, and if my daughter should have identified herself as an associate before shopping, that's something she can certainly remember for next time. But there is a difference between explaining a policy and making a customer feel as though they have done something wrong. We came in to shop, were welcomed warmly, accepted the assistance that was offered, and spent over $700. We should have been able to leave feeling good about the experience. Instead, we left feeling uncomfortable and disappointed. **Madewell has employees who know how to provide excellent customer service. I just wish that same level of courtesy had continued after they learned my daughter was an associate.**

We visited this establishment last weekend and were appalled by the disgraceful customer service we…read morereceived. It all started when we observed our daughter being mistreated by the cashier after she requested a pair of shoes in her size. We observed the cashier belittling our 16 year old daughter and proceeded to intervene. We asked for a manager and that's when we were shocked by what happened next. We explained what transpired to the manager Noah, expecting him to "manage" the situation, but he had the audacity to responded saying "I didn't see what happened so...". He shrugged his shoulders and further stated "I'm sorry you feel that way but I didn't see what happed so there's nothing I can do about it". We patiently explained the situation again and his response was the same. We instructed our daughter to put the shoes back because we will never spend another dime in Shoe Palace. At this point the manager reared his disrespectful attitude and stated "don't ever come back here again". Frustration set in for us at this point as we followed him to the cash register and asked for his name. He refused to give us his name and also protected the young lady who disrespected our daughter as both of them vanished to the back of the store and refused to come out and deal with the unfortunate incident. We demanded his manager's name and he refused to provide that information as well. Another employee at this point saw what was going on and called one of the other managers to handle the situation. He was very helpful, apologized for the incident and provided us the name of the other manager, Noah, who was overly disrespectful to our family. I'm not sure what type of training these managers/employees receive but they need some serious training because we will never, and I repeat, never do business with Shoe Palace again. You have lost very valuable customers!! Our family has given a lot of business to SP, but the disrespect and unprofessionalism we endured this trip has permanently cancelled any future business with Shoe Palace. We will also encourage our vast network to NEVER shop at this establishment. I hope SP's corporate team engages with this location sooner rather than later because this seems to be a trend based on the other disappointing reviews written about this location. I highly recommended replacing this VERY inexperienced, rude, and obnoxious manager with someone competent. I also recommend personnel training for the entire staff and that ALL EMPLOYEES WEAR NAME TAGS. I also recommend a point of contact outside the store in the event future customers encounter this level of disrespect and lackluster customer service.

Normally, I don't post feedback...but save yourself time and shop elsewhere. My son used his cash…read moreapp card for his birthday... tried to run the card the first time...money came off my sons card...but the "system" didn't recognize the card so the transaction was declined. Tried running the card again. It was the same result... money came off my sons card...but the system declined it. Ran it a third time, but this time, it was declined due to insufficient funds. I spoke to management, and they said this has been a reoccurring issue. One of the issues I have is ...they charged my son twice, and they could see money being deducted and going toward their store but didn't give him his merchandise. Second issue... If people are going to utilize different types of payment methods that may not work.....PUT UP SIGNAGE !! Don't recognize there is a problem and just say...ehhh...those customers don't matter.