This was the first time we have been to this hotel in downtown Santa Fe and my goodness, what an…read moreamazing little hotel. When we drove in, the parking lot was just about full and the space that was available was too small for my truck. The security guard who I wish I could remember his name as he was such a gem, let me know that he will park my truck for me. He had a fabulous Texan accent and he was just the nicest man. He said go on inside and check in and when you come back out, I will park your truck for you. The woman who greeted me inside was so lovely. She said I am so glad you are here! You are our last guest to arrive and I will get you all checked in. It felt like we were in a different time almost, it was so cozy and quaint. Our hotel room itself was perfect. We had two beds and they were so comfortable and the linens were fabulous. The wall hangings and paintings were gorgeous. The bathroom was adorable and had pretty New Mexican tile. Even the carpets and rugs were beautiful. They do have a restaurant and room service. They have a complementary breakfast cooked to order which is something I have never seen before. Unfortunately we were so tired the next day we missed the breakfast, but we will definitely book another stay in this hotel. The reception area is beautiful and has lovely couches and sitting areas. The paperwork in the rooms is extremely thorough and will tell you everything you need to know, from room service to if you have difficulty parking your car to nearby restaurants and sightseeing. I did not read all of the paperwork when I first got to the hotel and in the morning I called for coffee to be delivered to my room. I later saw that coffee is actually set out for guests in the reception area so the woman who brought me the coffee really only did it out of kindness. I definitely felt like this hotel gives five star service.

I've only stayed here once - but I'm gonna go out on a limb and give it a 5…read more Because when I've stayed in Santa Fe in the past, it's usually abt 3 blocks away, still definitely walkable, certainly very nice, but not as central as this. And they didn't hv any 2 bed rooms available. So I found this place And in that week between Christmas and New Year's we still wanted to catch the Christmas lights and farolitos And if you too are about location, location, location This was perfect If you've ever had to drive to Santa Fe, you know that parking can be a bear -- and it was, with a lot of the main streets blocked off in anticipation of NYE celebrations. The hotel is actually quite a large, sprawling complex, much deeper that what might be assumed when pulling in. We got there mid-afternoon so could park rt in front of our first floor room. I hadn't even thought about that but my creaky knees were happy and quite relieved to only hv to haul my wee bag up 7 steps or so. Check in was easy, if a bit crowded, as a lot of regulars like to show up a bit early too. The doorman was a very polite young man and everyone made us feel welcome. The older gentleman at the counter was a font of information And made sure we knew abt the Happy Hour Short and sweet Whatever you do: try the biscochitos! (The official NM state cookie, fyi - for a reason - when done right, and these definitely are!) Everything was very clean Even with all the Christmas decorations and greenery out There's an excellent restaurant on site And when they say there's "a bit of a kick", and shd you be a wuss like me, order the spicy on the side. Staff was very considerate abt this. And breakfast is pretty good too! And it was so easy to walk to everything, stuff I usually don't get to see bc I'm usually on the other side of town. All in all, a lovely stay

We were told to go see the sunset from the bell tower at La Fonda…read more It did not disappoint. Prior to sunset we ordered cocktails and yellowtail crudo. It was amazing and we had 2 orders. The sunset is beautiful. The service was fantastic and I would go again.

Didn't stand by their word! Was told could extend our stay with two rooms for two extra nights no…read moreissues by two people at reception. Wasn't the case. They extended for one room and not the other? Does this make sense? Never called to say they couldn't get the second room booked for two extra nights! So half the family members would be forced to stay elsewhere? Not happening. Also NOT DOG FRIENDLY! You can NOT leave your dog in the room when you leave. I get some dogs are barkers but you put dog rooms elsewhere and have contact info incase barking occurs. Restaurant reception was pushy they didn't want to serve us because they were closing in 30 mins. They had 7 tables of people in the restaurant. The waiter was excellent and the food was as well. One star because your only as good as your word. No one took accountability for their actions even when they were confronted by their coworker. A "I'm sorry" and "let me see how we can fix this" goes along way.

We had our first, but definitely not last, visit to The Inn of the Five Graces to celebrate our…read more50th Wedding Anniversary. Without question, the level of service at this property is beyond any we have experienced in our world travels. They were instantly responsive to every request and it was clear that the staff is fully committed to the guest experience. The rooms are incredibly unique in this building that is centuries old and uniquely decorated from the owners world travels but keeping with the Santa Fe feel. The included breakfasts were amazing with incredible service. They also have included town car service within 3 miles so almost all of the local restaurants and shopping/art galleries within distance. It was so easy to get dropped off and picked up for meals and shopping which we did many times. While certainly not an inexpensive property, I can truly say that it was worth the value for an unbelievably memorable experience.

Specifically for the spa:…read more The highlight of our trip. Bar none. The facilities are BEAUTIFUL. The services were FANTASTIC (one of the best massages I've had). The service was IMPECCABLE. This place was truly one of the most luxurious experiences I've had - on this trip and many others. I cannot recommend it enough. Every single nook and cranny of this spa is filled with something beautiful. I absolutely adored this experience.

From the minute you enter, door staff to the front desk staff (Cat was the best) to restaurant and…read morebar staff are 100% friendly and courteous. They must have a great management and training program. So consistently friendly. Complimentary breakfast is not just your typical continental type, fresh mini pancakes, make your own waffles, tortillas, biscuits and gravy, eggs, breakfast meat, potatoes and all the trimmings to make a breakfast burrito or sandwich. Fruits, coffee, tea, juices and soda. Again, such courteous staff. Everything is close by to get to by foot. Park you walk through to get to the Plaza is beautiful. Rooftop sunsets are gorgeous, rooftop pool and jacuzzi so fun. Only restaurant in town that's open til midnight is at the Drury. Love Carlos the bartender, who looks like Jimmy Kimmel. First time in Santa Fe and I would most definitely stay here again.

I should preface this review by saying that we would never book this type of hotel for ourselves…read more That said, this was booked for us by a family member we were traveling with, so we tried to have an open mind. The valets offered a warm welcome that set the tone for our entire stay and the front desk check in was friendly and efficient. In fact, every single staff member we came into contact with was an absolute delight. From the manager who we encountered each afternoon and always took the time to engage with us, to the awesome lady with the funky makeup who served the complimentary afternoon drinks. Everyone we came into contact with was lovely, even the lady bussing tables was a delight. Our room on the 2nd floor was ok, it was very long and narrow and despite having plenty of sq ft, the layout made it feel small. The bathroom was decent and the linens, towels and amenities were a good quality. Each day at 5.30pm the hotel offers complimentary drinks and snacks. We checked it out once; the cocktails, although served with a big smile, were cheap and sugary (as expected). The food (pasta and baked potatoes with fixings, hot dogs and popcorn), wasn't to our taste but many of the guests with children appeared to be making a full dinner out of them, so that is definitely a great feature for families on a budget. The location is really good, no more than a 7 min stroll from everything in the historic center of Santa Fe. I would recommend this hotel for family road trips and business travelers on a tight budget. The staff make this hotel a place you should consider if you're ever coming to Santa Fe.

My Wife,My sister n law and I arrived on Monday June 1st we had never stayed here before.From the…read morereception to the staff in the bar area and restaurant were class acts all the way.OurDennis served our drinks on Monday afternoon and waited on us the whole week.I've stayed at a lot of chained hotels throughout my life by far this was the best hotel from how strong the water came out for the shower and cleaning the room by 10 am local time.5 star all the way around.

A very nice hotel situated in the middle of a ton to do. Canyon road and all its art shops is just…read moresteps away. And some of Santa Fe's best restaurants are within walking distance. If your feet get tired, simply call the hotel & they will come pick you up! Rooms are clean and very quiet. Breakfast is included and they put out a nice array of breakfast foods. I got up at 6 am and coffee was waiting for me. When I'm back in Santa Fe this is where I'll be staying!

Came in with kiddos. Made a reservation the moment the reservation opened. Kids can only visit with…read moreparents in private rooms. We came in a little early. Checked in, signed waivers, got 3 robes. We got private room 3. It comes with hot spring filled hot tub (jet set button is on the wall near the bench. Typical 15 min timer), tiny cold plunge, full bathroom (toilet, sink, shower) AND a private Sauna. Small indoor bed for rest with a big jar of ice water. On top of the indoor bed, it came with plenty of towels and slippers. It was private enough that we felt safe to be nude in the private space. We absolutely enjoyed the time here. Love the hot spring water. Love the sauna. The cold plunge is doing its thing. The view is soothing and you can smell the wood burning smell in the air. Somehow, it was incredibly grounding. When your 90 min is up. They give you a nice notice from the intercom. We went out shortly after and spend some time shopping at the gift store. Then walked over to the restaurant for our reservation. We would like to stay overnight here next time we are in town. There is no signal here and takes about 99 stairs to go up to the spa. All worth it.

Is it worth it to fly to Santa Fe, drive all the way up a mountain to a private bath in a secluded…read morefaux-Asian spa to release all your worries by sweating in a sauna, freezing in a cold plunge, and then longing in a pool until you're gazing up at the sun through the leaves (木漏れ日 style) and realizing you're feeling the most at peace you've been in weeks? Ten Thousand Waves makes the case for yes.

We ended up stopping here twice during our trip while exploring Santa Fe, and it quickly became our…read morego-to spot to unwind. The bar itself is super cute with a cozy, inviting seating area that makes you want to linger a little longer than planned. The decor leans warm and stylish without trying too hard--perfect for slipping in, grabbing a cocktail, and giving your feet a much-needed break from walking around town. The staff were genuinely friendly and welcoming. Service leaned a little on the slower side, but the warmth and attentiveness more than made up for it. It felt relaxed, not rushed--very much in tune with the whole Santa Fe vibe. Also, a random but deserved shoutout: the downstairs bathrooms are exceptional. Clean, spacious, and surprisingly elevated for a bar stop. Great spot for cocktails, light bites, and a breather in between exploring. Honestly, it left such a good impression that I'd absolutely consider staying at the hotel next time. If you're in the area and need a cozy reset, this place is 100% worth the stop.

By far, one of the best and most beautiful hotels I ever stayed in. The pictures you see on their…read morewebsite don't give it justice! The main reason for my 5 stars is the details: in the check in desk (which has a beautiful flower arrangement with local flowers) we were welcomed with a warm apple cider (which I went back for seconds a couple of times during our stay ). The room keys were small & square made out of a wooden like material. Every where you look there are flowers, local art or carvings around door frames. We had breakfast twice in their restaurant and it was delicious. Cindy was our server both times and she was great!!! The staff is super friendly and gave us great suggestions of places to go. And our room was cozy and very comfortable! And the location is perfect! Walking distance to restaurants, shops, and sightseeing! I will post the pics I took, which will hopefully give you a small taste of my experience here.

A Fine Experience…read more.... - Overall: 5 - Location: 5 - Exterior: 4 - Interior: 4 - Ambiance: 5 - Witter Byner Room: 5 - Witter Byner Bathroom: 4 - Breakfast: 5 - Amenities: 5 - Hosts: 5 - Housekeeping: 5 - Parking: 4 - Value: 5 For the first stop on our driving tour of the Southwest US, we stayed in Santa Fe for 5 nights. But where? Reviewers touted the Inn Of The Turquoise Bear.....and they were right. Pros: - Location: Central. Just south of the downtown area and a 15 minute walk to Canyon Road. - Exterior: A sprawling property in a residential neighborhood. Several smaller buildings seem to have been added over the (many) years to the main building seen on most photos of the property. - Interior: Like going back 100 years. Things were fixed, of course...especially in public spaces...but you might feel as if you're in a living museum. - Our Room (Witter Byner): Large and rambling. More than enough room for 2 people plus a balcony overlooking the front of the property. Very comfortable. I could live there for a month if we didn't mind going up and down 15 stairs to the main floor. One interesting aspect: The bathroom. It was very nice and fully equipped, but separate from our room and down 5 stairs. That wasn't a problem during the day, but a few nights were an adventure - Breakfast: Unreal. Everything was homemade with great taste. The buffet portion had sliced fruit, granola, juices, pastries and yogurt. The hosts and kitchen staff had 3-5 entrees available each day. I rarely tried those since I filled up on the buffet, but my wife ate one every day and only had good things to say. Service at the community table was gracious and unhurried with lots of interesting conversation. - Amenities: A 1-2 hour Happy Hour every day starting at 430 or 5 PM. Fresh cookies, fruit, tea and jug water were available all day (coffee from 630-10 AM). Umbrellas. Plenty of smiles. - Hosts: Everyone was very friendly, helpful, informative and even charming. Special thanks to Aileen (sp?). - Housekeeping: Effective, efficient and unobtrusive. - Parking: Sufficient. The large courtyard in front of the of the property provided enough room for cars in the 11 room B&B. - Price and Value: Reasonable. It's not cheap, but as in most cases you get what you pay for. We'd heartily recommend the Inn Of The Turquoise Bear, but make reservations well in advance.

Stayed here for three nights on our Santa Fe visit. It was formerly the home of Witter Brynner a…read morefamous poet and scholar in the early 1930's and 40's. Many of his literary friends visited here and the guest rooms are named for them. There is assigned park parking as well as it's a premium in town. The breakfasts were excellent and the staff was very accommodating. The location is convenient to the downtown Plaza and restaurants. A beautiful property.

If you're seeking a warm, relaxing boutique experience in Santa Fe, this is not it…read more Our suite, the aptly named "Territorial," was beautifully styled but functionally absurd. The bed sits just inches from the toilet door, so unless you're unusually close with your travel companion, pack earplugs and a blindfold. Dust was caked into the corners, a dead bug was in the ripple of the vintage rug, and we were greeted by a dried booger on the bathroom door (seriously). The door frame lets light in, the floors creaked like a haunted house, and the entire layout felt like it was designed by someone who's never actually had to sleep there. There were no privacy blinds, only wooden shutters, and the artwork provided enough clutter to fill the room just in case you forgot your own luggage. Breakfast was the big show! Most of what we were served was delicious. For an extra $45 per person, you'll be given whatever the kitchen feels like making that morning... no choices, no allergy considerations, and not even a glass of water. Instead, you're handed an herbal infusion and expected to sip with gratitude while waiting 90 minutes for your dessert tart. But our group's disappointment simply must have meant we didn't understand the "magic" of the experience. In the end, Casa Culinaria is the kind of place that confuses ambiance with hospitality and is more interested in curating an image than creating a welcoming stay. If you're searching in Santa Fe for a splintering rocking chair, garden corners appropriate for Instagram, or even paying $340/night to be treated like an inconvenience... this is the winner! Anyone interested in actual hospitality should keep searching.

We had an amazing stay at the Casa Culinaria Inn. What made our stay even more wonderful was our…read morethree course gourmet brunch. Carolina has created a carefully crafted menu with food that makes you feel good! Manuel took wonderful care of us. This is perfect if you are looking for a quaint breakfast spot.

This is a Hilton location that comes with great service. People are always friendly. We got in way…read moreearly around noon and they were able to check us into a room right away. Room was on the second floor, the lobby level and was quiet. The closet was in the bathroom. But the sliding door was not properly secured and made a lot of noise. Not a big deal. The mini fridge was a bit odd (it doesn't open on the right side, but close to the hinged side... if this makes sense). Awkward to use. We were three people checked in for three nights. The room came with two bath towels. The shower gel was empty. The tissues are running out. Called front desk and someone came in timely to give a newly filled bottle of shower gel and some additional bath towels. We put up the privacy signs. Their trash bin was very slim.... With kids in the place, it was constantly knock over and doesn't hold much. I know we were meant to order room service. But the tissue ran out on day 2. the bin was mostly full with the tissue box disposed. Though only on 2nd floor, our room was quiet. I used the gym for Friday morning workout. Dumbbells were great. There were quite a few people on Friday morning for both cardio and weight training. The outdoor pool seems nice but it was cold and outdoor fireplace needs to be lite to be warm enough to use. I had the most problem with their restaurant. See separate reviews. I appreciate the parking here on site in the plaza. It does come with $31 per day price tag. Overall, I felt thar housekeeping to prepare the room was rushed (zero shower gel when we checked in, tissue ran out on day 2, toilet paper ran out on day 3). We barely used much of the tissues either. But we are grateful to have a room ready around noon. This is a hotel accommodating folks from different time zones. Their breakfast ends at 10am while it is 9am PST. Restaurant here was a bit frustrating for us (ie Lunch hour ends at 2pm but no lunch was served at 1:05pm). Other than some minor issues, we were happy here overall.

This used to be our go-to hotel whenever we visited Santa Fe. After 15+ years of family trips and…read morestays here, we'll unfortunately be looking elsewhere. The biggest issue is security. During our most recent stay, our vehicle was one of at least three that were broken into with many very large/heavy items stolen overnight while parked in the hotel's paid parking lot. The lack of security measures, whether cameras, patrols, or staff presence, was disappointing and left us feeling unsupported after the incident. What was even more frustrating was management's response. When the answer to multiple vehicle break-ins is as we were told by the GM - there's nothing we can do and that cameras don't deter theft or help identify thieves - it's time for us to stay somewhere else. We understand that crime can happen anywhere, but guests paying for parking should reasonably expect the property to take security seriously and make an effort to protect them. What makes this especially difficult is that we've always loved this property. The hotel has a historic charm, a great location that makes it easy to explore Santa Fe on foot, and while the rooms aren't luxury accommodations, they always felt comfortable and familiar - like a home away from home. Through the years, the staff has consistently been friendly and welcoming. That's what makes this review so disappointing to write. What was once a 5-star experience for our family has dropped to about a 3-star experience because we no longer feel confident that our vehicle and belongings are safe while staying here.