We had my mother's antique table restored. I was highly impressed at his knowledge and workmanship…read more I highly recommend Buddy. He's an old-school artisan and highly skilled. His advice on the care and maintenance of a 220 year old table with inlay work is worth every dollar spent. I cannot say enough about his art.

Ruined two precious antiques, one of high sentimental value. Now having them redone by a…read moreprofessional(s) who continues to be stunned that such a con artist is "in business." Buddy Floyd "plays" the hillbilly persona to 1) mock people of the mountains, and 2) to weaken a person's natural guard against scams. He is actually not even from Flag Pond. Just give him a call and listen to his accent, not of TN or NC. He will tell you this big outdated story about moving to the area for Chinese medicine practices or schooling; don't know which one because his story kept changing. Bull, bull, bull. Just a smoke screen and his attempt to look like an intellectual who wear coveralls and never shaves. He was supposed to refinish two pieces; neither was stripped or sanded. Both were sprayed with a lacquer. Since his shop is filthy, dust and dog hair got ingrained into the lacquer before it was dry. Nothing was done to the insides of the pieces, the back or the sides. Lazy, lazy, lazy and out for a quick buck. BEWARE THIS SHAM. Do not entrust your precious antiques or other furniture to him. He charged twice the amount necessary for each item - both to be done incompletely and not even to common and basic restoration standards. He likes to name-drop a lot - evident on his website and in person. All that was lost on me as I have no idea who all the "important people" were that he was talking about. Maybe he did restoration at some point in his life but his complete lack of ethics lost him that business so he thought he would take up refinishing. I have heard that this tactic is a common way to try to salvage a flailing business. The people currently fixing all the damage he did do my pieces just shake their heads in complete amazement to his "practices." He put a screw against 100 year-old glass to hold it in - of course it shattered the first time it was moved. It's a shame that the Tri-Cities has become a haven for this kind of person. The kind to which I refer are the ones who one day wake up and decide that they are an expert at something, whether it be lawn care, house cleaning, or furniture restoration and set out to fleece anyone in their path. When I tried to resolve this matter with Buddy Floyd he refused to communicate so all I am left to do is correct his mistakes at a high financial cost to myself and to warn others of him.

I would give DJ 10 stars if I could! I called him with a special request for a last minute…read morerecognition award in the middle of a very busy award season. DJ took the time to talk through what I was looking for and produced an absolutely beautiful piece in less than 2 days. The recipient was touched by this and we are over the moon with the result. I 1000% recommend Etch This And That and look forward to working with DJ in the future. THANK YOU DJ!

If you are looking for that PERFECT gift for someone that has everything, Etchthisandthat is the…read moreplace to go! The company produces top shelf products with an eye for detail and personalization. I recently sent them my family coat of arms, they made me five of the best looking tumblers I have ever seen. They were personalized with a caring eye and no doubt, will be very well received by my family members, fantastic job Etchthisandthat!

This place is amazing.... they are courteous, professional, friendly, and very helpful and…read moreattentive. I have had them do many ring sizing's and repairs for me over the years and have always gotten high-quality work at reasonable and affordable prices. If you want a local family-owned business to go to that provides excellent customer service and dependable, quality workmanship then this is the place to go. I highly recommend them, I wouldn't go anywhere else!

I was looking for a single-pearl necklace to wear in memory of a dear friend. I stopped here on a…read morewhim, after visiting the cemetery. The staff were very patient, showing me every necklace they had they met my description, until I found just what I wanted. I now have a Pandora pearl collier necklace, and am very happy with it. I looked it up when I got home, and the price was more than reasonable. "Highly recommend".

We recently bought a used boat (with a torn boat cover from a tree that had fallen on it). This man…read moredid such an amazing job at fixing the 2 tree holes as well as re-stitching some weak areas! His price was very reasonable and we had the boat cover back in the same week we dropped it off. I highly recommend his work because it looks great too!

I'd rate zero stars if I could. This jackwagon wasted my time and 30 miles (each way) to meet him…read moreat his 'shop' and he never showed up, even after I talked to him on the phone TWICE!... no show, no call back, no explanation. Don't waste your time and energy on these a$$holes that are doped up, hung over or just too lazy to work.

Fantastic local auto upholstery shop! Highly recommended! They're right off the main highway so…read moreeasy to get to and very friendly. I am taking meow work to them soon.

I had a tear in my leather upholstery of my van that I thought could never be repaired. This…read morecompany did an excellent job, I am very happy with the results.

Best thrifting in Ashe county; well stocked with constantly changing treasures!! Store is clean and…read morewell organized with lots of friendly volunteers to offer help when needed.

I'm an old handyman who still does lots of creating/building stuff, usually from weldable/brazable…read moremetals. It's a hobby, these days. Comes in handy for neighbors I like. The inventory in this store is always changing, but it is always much, much cheaper than standard "Box" stores. I'm talking about Walmart, Home Depot, etc. I've never had a bad experience with any of their counter folks. Try it...You'll..... Happy Christmas. Ron from Erwin. Five stars from this old Electrical Engineer.

She altered an 8 layer flower girl dress for me for a very reasonable price within one week. Very…read morefriendly and pleasant to do business with.

Phyllis is wonderful. I purchased some amazing heavy-duty curtains at the West Elm Outlet,…read moreunfortunately they were not the same size. I called Phyllis and asked her to hem them to the same length. She said she could and to drop them off. As other reviewers noted, Phyllis works out of a studio next to her home. The address listed is to her home and is rather easy to find. I arrived and she was outside and greeted me. I showed her the curtains and she took my name and number. She said she would call me when they were done and provide a cost at that time. The price for the alterations was very reasonable and made my West Elm purchase 100% worth it! The curtains are hanging in my office and they are just the right length. A great experience with Phyllis' Alterations and I will be back!