Unfortunately, I had a terrible experience with this company. Jeannete seemed very nice on the…read morephone when I called to schedule a ride from Traverse City to Boyne for a wedding. I called her again 3 days before the trip to re-confirm the details which she did. When we arrived at the airport for a ride, she said she didn't have me on her schedule. She offered to come get us, but she was an hour and a half away - leaving us stranded at the airport looking for another ride. A few days later, I reluctantly called her to confirm our ride back to Traverse City, which we had scheduled for between 10-11am. She seemed to not remember me from stranding me 3 days prior. She said she would come get me at 8am instead of our agreed upon time. When I told her that wouldn't work and that I would book with a different company she became upset. I told her I would probably have to book a back-up ride if I booked with her anyways since she was so unorganized and had already left us stranded once. Another guest at the wedding told me she cancelled on him too and sent him a nasty text message. No way this is a legit business that has insurance. Pay any price to use a different company!

I have never had a worse experience when it comes to customer service in my life. I would be…read moreSHOCKED if this company is a legit insured business. I called Chariot and was immediately told by the woman on the other line to text her our details as she was on the road. I sent all of our details to chariot reserving a 845 am trip from Boyne Mountain resort to Traverse city. I also asked via text if I could get a confirmation as in my past experiences that was something provided in one form or another. I did receive a text confirmation and at that point went on to enjoy celebrating a best friends wedding. After hearing a few stories from other guests about getting stranded by their car service,I reached out to chariot asking for one more confirmation about 845 am pickup...this was the night before the ride. I received one message back stating that "I already excepted a ride with another company." I immediately tried to reach out to chariot to speak on the phone instead of text and my calls or texts no longer went through Which leads me to believe I was blocked. My fiancé and I then were tasked with calling every company we can in every nearby city (with 8 hours to spare) to see if we could still catch the only flight out that day. I was lucky enough to find an amazing company who drove us down . Long story short is NEVER rely on chariot, especially if you are not from around there. Update - adding one more friendly message I received from this "professional business owner"

We booked the 24-25 person shuttle for a winery tour on old mission peninsula and I'm so glad we…read morewent through them. The company itself is very professional and their customer service and responsiveness is fantastic. Our driver (Bill) was prompt, friendly, and was able to take photos of our group at each stop. They made everything so easy and even booked our winery appointments for us. Highly recommended by a group of 20 wine drinkin ladies! Worth the cost and from what I could see when looking up other companies they are more affordable. Bonus: Bill totally put up with our cheesy 90s pop music we played on board! haha

We had a wine tour this past weekend and we were lucky to have David as our driver!…read more He was so thoughtful and attentive. He made it such a great day for us! We look forward to booking him again! Thanks again, David!

You will quite literally be saying "about time" when they show up. Traverse city in general is…read moremissing a huge Taxi service that is very badly needed especially during the summer time. Unfortunately I would not recommend any of the taxi services, ubers or lyft services in Traverse City. You are better off renting a car or staying in a hotel close to downtown. This particular service isn't any better or worse than any other taxi in TC, but that isn't really saying much.

this is the worst Transportation the drivers are all rude the worst business ever no help from…read moreDebbi , justin or Michelle . no help they suck

Tim responded quickly. Stayed in communication up to the time of late airport pickup. Ride clean…read moreand neat. Helped with our baggage. Sent pic so we would know who to look for

Tim is rock-solid dependable, always pleasant and driving a safe, clean and comfortable large SUV…read more He is always our go-to for rides between Suttons Bay and Traverse City!

Jeff is a courteous person and driver! He responded politely and arrived for our pick up on time…read more He provided a fair quote and offered details about area. His van is immaculate and reflects the self-pride he has in his business. Other transportation options were unreliable and I'm so glad we found his shuttle service!

From the owner: Able Shuttle provides private transportation to and from local airports and all northern Michigan…read moredestinations. We also do in-town Petoskey taxi service. We can take you to the wineries, restaurants, downtown, hospital, work or any other destination you have in mind. We can usually accommodate your schedule if you call in advance. Veteran owned and operated and fully insured. Clean, comfortable and professional service. Call Jeff today for a reasonable quote.

Prescheduled TC Taxi to pick up a work colleague at the airport after a late flight. They verified…read morethe booking with me on the day of arrival. Then at 11 PM at night, they never showed and didn't answer their phone with numerous calls/texts trying to connect with them. Hugely unreliable!!! Thankfully another taxi service just happened to be at the airport and was able to take her. In TC that rarely happens. I was going to remove them from my contacts but instead will put a big "Don't Use" by their contact.

From the owner: Friendly, reliable, honest wine tours, bachelorette parties, and taxi service in Traverse City.read more