They drove their vehicle on my lawn and tore it up! Left cable everywhere and damaged my property…read more Can never get to a supervisor via phone.

Internet outages are frequent and slow to repair. i have had a technician demand to troubleshoot…read moreinside my house and when the problem was found to be outside my house i was charged. They should troubleshoot outside first or not charge you when the problem is the line to your house. I argued with Opimum but lost because they do not escalate your complaint only say i talked with my supervisor and he says this, without ever allowing you to speak to a decision maker. I gave 2 stars because I am sure that another customer received worse service and i do not want to take away from their experience

Dude said he was going to come check out the location and put a tower up. It's been almost 3 weeks…read moreno word. Nothing. Guess this person just doesn't care about money or they just straight up doesn't have any custom service. Kinda sucks living in a location with almost no internet. All my neighbors have this internet and the tower . All down my street. I just don't understand.

If I could rate 0 I would. They claim 10mbps and we have never gotten over 3. The "business"…read morenumber is a cell phone and the guy never returns calls and I mean NEVER! He knows you can't go anywhere else and could care less about customers. What a joke this guy is...steer clear of this garbage.

I'm impressed so far- and I haven't been installed yet!…read more Looking forward to getting away from rife -broadbland! UPDATE See attached photos. Not what I'm paying for... 15/7, I haven't seen that even come near to that at all yet. Not good....

This internet provider used to be too good to be true. As of last night when the service went down…read moreand NO one was monitoring the system and no one created a recording to let customers know what was going on (like they used to) I'm changing my mind about this company. Sadly, it seems to have gone way so many companies do...down! System is back up 12 hours later. I called the local Wills Point, TX phone number to find out what had happened and ask why there was no one on a recorded statement explaining the issue and when internet would be back online. I got someone that I couldn't understand half of what he said and wouldn't let me speak to someone that I could understand. I clearly wasn't in Texas anymore. When asked about last night's connectivity issue, he wasn't allowed to tell me that either. I'm not sure why he even answered the phone! Can not and will not recommend this IP. Too bad. It was the best one by far. Not anymore :(

Excellent Customer Service! A1 Rated. From what others have said please Read the fine print on your…read moreservice agreement during time of installation and ask questions if there is something you don't understand. Problems like hidden fees are not hidden at all as it is clearly mentioned in their agreement about the payment processing @ $3 per payment monthly. Which can be simply avoided if checks are mail directly or sent digitally from your bank. By the way most bank offer free digital checking at no cost and is a great way to save on processing fees at most places that have recurring payment. Thanks Again to the Lovely Lady's in the Office and to their Awesome Field Technicians! Will keep using them for many years to come.

We just signed up for service and have been treated very well and with prompt service. If there is…read morea problem with anything, I feel that they would go above and beyond to make it right. It's really nice to have truly great internet. Waxahachie, Texas

The first thing you should understand is One Ring Networks doesn't do anything except collect money…read morewhen it comes to phone service. They don't own any of the equipment or lines, they simply buy phone service from CenturyLink and resell it to you and others. As a result, when something goes wrong, they are of only marginal assistance in obtaining a resolution. Specifically, if you need repair service, you call One Ring, they call CenturyLink, then you sit and wait. My phone service goes out frequently and, for the episode at this writing, has been out for two weeks now. With each of the multiple calls I've made to One Ring pleading for help, they claim they are trying to get the repair done but there's nothing they can do. And, the tone of voice they all use seems to convey they are really not concerned about whether or when your service is restored (just keep paying their bill!). Getting service directly from CenturyLink is probably a better idea, and one I'm considering at this time. Perhaps they take care of their own customers better than One Ring's.

From the owner: One Ring Networks is a business communications service provider offering high-speed fixed wireless…read moreand fiber internet solutions. We also offer hosted PBX, temporary broadband, managed IT services, 4G LTE wireless and a range of other voice and data solutions that can be customized to meet the needs of your business.