Fortunately I have not yet had to use Wiefuls services; however, my husband and I recently…read morecoordinated our pre-arrangement plans with their Advance Planning Counselor, Kasey Scott, and she was quite pleasant and easy to work with. She answered all our questions and thoroughly explained the various options available. Kasey's professionalism and amicable nature reassured us that we made the right choice as far as who to deal with on this important matter.

My father was cremated at Wiefels and I called to confirm the arrangements. I also wanted to…read moreconfirm when his remains would be available to be picked up. I spoke with an employee by the name of Erica. She was very curt from the onset of our conversation. She spoke to me in a rude manner and refused to provide me with any information regarding my father's remains. When I pushed her for information she hung up on me. The death of a loved one is already a trying time. There is no excuse for a mortuary employee to behave in such a rude and insensitive manner. Steer clear of this mortuary.

We were looking for a place to do a cremation. Communication was phenomenal. Pricing was more than…read morefair. Their representative, Conrad was extremely professional and empathetic. Would absolutely recommend percent.

All the paper work most done by phone less traveling to office kind and sweet to work withread more

From start to finish, they made the process very easy and when you are going thru this emotional…read moreprocess, you're very grateful for that. And it is an all inclusive process. I do recommend getting the death certificates through All California Cremation as well. They don't charge excess fees and deliver in a timely fashion. Thank you to all the staff for your service.

it's never an easy time and between all California cremation centers of California and the Board…read moreAnd Care facility. They took care of everything. I'm a plane flight or 10 hours drive away. So while my mom was going through the end of life process, it didn't cause a huge disruption when I was unfortunately far away. this community provides good care and service for your loved ones.

The two women, Evette and Alonna, were very easy to talk to, took all the pressure off me and took…read morecare of every step. They know exactly what to do and answered every question. A beautiful wooden box is included in the price if you don't want to buy an urn. It does take a couple of weeks from first meeting to receiving the death certificates in case anyone is wondering. There was a problem getting a doctor to sign the certificate so that may have been the cause of a few of those days. But you can trust them to do things right. They are located about a block west of Jefferson. You have to turn north onto Enterprise Circle from Winchester to get to the parking lot. Go to the second floor; go down the hallway to the left and they are the first or second door on the left.

I needed the basics and received them with respect and dignity. Very much hands off approach where…read moremost interactions were via phone and online. Great value compared to the rest. Services needed and wanted were available and accomplished timely.

This was our 4th time using Rose Mortuary. the most recent was about 2 weeks ago. from the start of…read morethis process, Amber was amazing. we were able to handle everything over the phone. She made the process so easy in this difficult time for me and my family. we truly appreciate her and everyone at Rose Mortuary.

My family experienced wonderful, respectful and compassionate help from every member of the team…read morefrom beginning to end with the passing of my dear husband 2 weeks ago. We feel so fortunate to have them take him so compassionately on his last journey.

Sadly I had the opportunity to meet Fernando last year, and I say sadly because no one ever wants…read moreto need the person planning your grandparents funeral. We buried both my grandparents in less than one year, and I honestly do not know what I would have done with Fernando's guidance and assistance. The level of detail and empathy for the family was amazing. Every tiny question I had they would answer. Giselle was also a very important part in the process as she made sure to call me to let me know how my grandma was looking to get her ready for the service. You cannot put a value on someone helping you out during these difficult times but if I ever have to plan another one which I hope I don't Fernando Giselle and his team are the people to go with. Thank you new journey Fernando and Giselle and your team! You made this horrible time in our family a better one by organizing all the big pieces that needed to be handled.

I highly recommend New Journey Cremation. I live out of…read morestate, and my brother, who lived near Indio, passed away. As I was researching facilities that would be willing to help me with the procedures to help me through the necessary process, especially me being in another state. Based on the positive reviews, I contacted New Journey, and Shay Lee Wilson took my call. I cannot say enough about Shay, who showed such compassion, and so caring, sincere and put me at ease, as she explained in detail the arrangements for my brother. Shay has excellent communication skills, personable, and really made a difference for me and my family. I want to thank Shay and the New Journey Cremation Team for their service. I am forever grateful to all them!

I pre arranged my parents services in 2010. Everyone was extremely helpful. My mother passed in…read more2012 and my dad last year. Again, the process couldn't have been easier to navigate. I will probably pre arrange my own services with Forest Lawn Cat City. That were helpful, kind and very empathic.

Very nice cemetery & the people who work here are very caring, helpful, & accommodating.read more