If you're a big person, think twice about going to this facility. The MRI felt cramped, and they…read morepositioned the patient tightly with sandbags in a futile effort to prevent contact with the side of the MRI bore. As a repeat customer, my experience was that the new Prenuvo procedures recently implemented have downgraded the experience quite a bit. As an example, asking for the use of one extra protective cotton MRi burn sleeve was denied, with the claim that the facility is only issued enough for 2 per scan, and that laundry delivery is just once a day. It made me wonder if the company is perhaps having such budget problems that they are rationing the use of the little cotton sleeves, allowing no extra. The vibe certainly didn't match the luxury of the pre & post scan experiences (lovely little waiting rooms, pre-scan metal check, delicious healthy snacks), which are still exceptional.

The staff is amazing. Beautiful waiting room with snacks and beverages for post MRI hunger after…read morefasting for 4 hours. Cute private room to relax in before your scan. Cute scrubs and booties to wear. I did the full body MRI. It wasn't as bad as I thought. I didn't feel claustrophobic and they put on a Netflix show of your choosing. The technician is very helpful and has a calming voice that helps throughout the process and loud noises. Excellent care is taken for patients and they have options for patients with claustrophobia or fear of confined spaces and loud noise.

I have tried multiple health providers since moving to Atlanta and this place is by far the most…read moreattentive and helpful than any of the others I've visited! They have a full selection of specialists for whatever your needs present them to treat. They also have a practice downstairs that serves as a clinic for walkins and such needs that spring up randomly--colds, etc. The best part of this practice is they have an amazing pharmacy downstairs that usually has your prescription ready before you leave the office door! For all Atlantians, I highly recommend this place!!

If I could provide negative stars, I absolutely would…read more.. I've been a patient here for 10 years, but at this point this place is absolutely terrible since my original doctor retired. I came in for a visit about a lump in my chest in DEC 2024, and Dr Brown and his team DID NOT SEND THE REFERRAL FOR A MAMMOGRAM UNTIL JUNE 2025; and only did so after I called over and over and finally wrote a bad review for them. I complained then, and nothing... Then when I went back in for a follow up on the findings, Dr Brown and his team decided to just leave me sitting in the exam room for 45min with no word and were acting surprised that I got up and left. Then I rescheduled only for them to call and cancel the appointment randomly the day before with no reason. It is now OCT 2025, and literally NOTHING has been done beyond the mammogram that took 6 months to be sent. NO follow up, NO referral to address findings and NO callback from Dr Brown to even advise what was found. I'm ready to complain to the GA Composite Medical Board. I've called countless times and advised that I want a different physician handling my care as Dr Brown and his team are just NOT IT; and all the management has done was advise that I should come see Dr Brown and then nothing at all. They choose not to return calls, even after they advised they will look into something and call you back.. Management could not care less about the patient needs. Am I missing something??? I am not a fan of Dr Brown, I do not trust him being my physician and I do not want to be his patient AT ALL. My original doctor (Dr Melton) who was amazing retired (or just ran away from this place) and they just assigned this man to me and the care has been trash ever since. They tell you they are sending a referral, but they don't for months. They say they will return your call, but they don't. You come in to an appointment on time and depending on the doctor they've just stuck you with, you'll be sitting in the exam room staring at the walls for 45min every single time you visit. For your own sake, GO ELSEWHERE... To be a healthcare facility, the care is pretty trash. Dr Brown is insanely terrible, management is insanely incompetent and so forth and so on. The very moment Absolute Care became Avita Care, ALL the care went out the window. This place would be better off turned into a Starbucks. I never had any of these problems when Dr Melton was my physician, and this is ridiculous.

Applesauce was warm and lacking flavor, but the customer service is world class…read more The drugs are clean and not stepped on, best Fentanyl north of Miami. I'm looking forward to visiting again and will certainly recommend to friends. 5 stars!!!

Terrible billing practices again. I got two bills in one day on my credit card. I was at NO medical…read moreplace that day and for the 6 days before. There is no phone on either bill. I call the main Piedmont billing, wait 25 mnutes on hold and they dont know anything about them. I have a medical spending reimbursement account and I have to present a receipt that matches the bill to get paid, and without that I dont get paid. Seems like about 1/2 the bills out there are like this now and its so annoying that this keep happening. The main Piedmont health only bills for the hospital complex is what they tell me so this must be from elsewhere and its out of control. I guess I will have to dispute each one with the bank and see if that helps them wake up. Be forwarned! They have show inserts laying all over the place and everyone is told to take one. They add $50 to your bill for the inserts. Many may not know unless you ask! Is it better than inserts you can get online for 1/3 that??? I have no way to know but my guess is no. I refued this scam and the $50 was put on my account ANYWAY. I had to fight to get it off. Then the total didnt match the bill do my insurance balked! The only way to come out unscathed is to AVOID this place.

They got me in and out fairly quickly! The front desk lady, the nurse, and the PA were all super…read morefriendly. I had a great experience here but I hope I never have to come back lol!

Really kind people work here and this is definitely my best experience at an urgent care. It's…read moregreat that it's locally owned and you can see a doctor. They've been responsive and thorough and I recommend going to them when you are in need! They use flat and transparent fees as well. Quite unlike a lot of these corporate or hospital chain owned urgent cares.

I just tried to schedule with OPI on Peachtree and had a terrible experience with the person who…read moreanswered the phone. They were snotty and tried to rush the call. An example is that she told me that I needed to have my Dr fax the order to them and then she didn't offer the fax number. afte waiting a few seconds for her to give it to me I requested it and she said it so fast I had to ask her to repeat it 3 times. horrible. I also noticed that OPI doesnt have a website where I can provided feedback.

Absolutely terrible. My image request was emailed three times over a three-day period with…read morefollow-ups by telephone and still no response or reply. Horrid, especially when the imagining needs to be done sooner than later. And the person answering the phone acts like she could not care less. Terrible service. Terrible attitude. Changing imaging centers immediately.