Just had the easiest experience with blood draws every, in my own home. Price was comparable to…read morewhat it would take for me to drive 30 minutes on a cold day, which is painful for me. Excellent customer support from everyone! The gentleman I scheduled with was so helpful; correcting my booking errors and had great patience and understanding. Lkisha, the phlebotomist, called the day before and showed up right on time. She is friendly, detailed, and very professional. I've had some difficult draws, but she has the knack. Did the blood draws for my Genova kit and was in and out so quickly. No lines, no waiting room, no driving in the 40 degree weather and I got my coffee and breakfast right away after fasting overnight! Win, win, win! Excellent service. Thanks so much!

we needed a pediatric blood draw . Ease of setup, appointments , communication - all fantastic…read moreWe did run into issues with the draw with not enough blood coming into the vials but not sure if it was just narrow veins of the child or the needlr placement could have been better. It was eventually done and shipped as promised. In all a great convenience and experience with every drop counts mobile phlebotomy.

I have been to many labs in my life for different reasons, many of them have been for drugs screens…read morewhen starting a new job as was the case for ARCpoint Labs at this location. I have never been seen so quickly and be treated so nicely! I was recently at another one of their competitors (the one we all know with Lab in the name...they are a Corporation...of Labs...) where I was not treated so friendly at all. Lots of attitude there, like they were mad at me that they worked there... Not at ARCpoint though! I walked right in with no appointment. The waiting room was clean and inviting, the man at the desk greeted me and asked how he could help, I showed him my paperwork, wee typed in a few numbers, and he took me back instantly. He was friendly and conversational and I was in and out in probably 10 minutes. Best lab experience I have ever had.

We got a regular PCR test on Saturday for a Tuesday flight. When we did not have results by 3pm we…read moreheaded to ARCpoint for the "45-minute result" PCR test (had made an appointment just in case this happened). We filled out paperwork, handed over the credit card, and then the technician came out. Right after finishing my swab and just before going around the car to do my wife's swab; both our phones "dinged" with our CVS results (negative). The technician offered to refund our fees if we wanted to cancel. I noted that the CVS results did not have a QR code so I wasn't sure if it would be accepted (friend going to Egypt had this problem). He offered to wait while we called CVS to see if they could generate a report with the code. I asked if the ARCpoint report had a QR code and he said yes. We decided to go ahead and do the ARCpoint tests and to get the travel certificate. Great experience with very courteous and efficient folks. 5 stars for sure.

This testing center is very reliable! I was rushing to get my travel PCR before my flight (had a…read morePCR done day before at another place and results not back). My flight scheduled next day in the morning. They went above and beyond in making sure I received my PCR test on time- results ~8-8:30PM same day. Their report also has all the necessary details needed for travel. My flight was to Singapore/India and their report meets their requirements (unlike the Andor lab which does NOT include time collected). They also have very prompt response when emailed or called. Overall this center is A+++. I highly recommend for on time PCR results.

FOUR days later and still waiting on testing results. Completely sketchy. Find anyone else!read more

Came in for fingerprinting in the morning, employee showed up late, was not at all apologetic for…read morewasting a customer's time on a Saturday. Employee said that showing a bank statement on my phone was not acceptable, but if I printed it the same document and brought it back, it would be accepted. I mentioned that, alternatively, I had a credit card, but that didn't have my current address. Employee told me to reschedule the appointment. I called the customer service line to reschedule, and representative mentioned that a credit card would have been fine and I didn't need to show my current address. In-person employee could have told me this when I showed her my credit card, but she didn't so. Emails did clearly state they needed proof of address, and did not clearly state that only printed copies were acceptable. Terrible, confusing experience, with a representative who did not care that she wasted the customer's time. Would not recommend.