Terrible customer service! You can not get a hold of a human to save your life. Recommend using any…read moreother blood drawing service available. Sad that you can only get a recording when dialing a direct line. This is actually worse than getting sent out of the country to a call center who know where. Sad this is happening and nobody is doing anything about. All about the bottom line..

They were really knowledgeable and helped me out a lot. They recently inspected a home I'm moving…read moreinto soon and it all went very fast. So thankful for their help

This company is professional and mindful of the issues at hand. I did not have to wait for them to…read morecome out and start the process. We were very stressed and worried about the home buying process during this time but, they put our minds at ease with their understanding and compassion. They walked us through the entire inspection process and answered any and all questions we had. Even when we called them after the inspection about a question they had no problem taking their time to not only answer my question, but, also throughly explained it to me in ways I understood.

I should of never went back after the receptionist was so bothered and rude to me for no reason…read more She argued with me a few times saying my address was wrong. I said no its not. Then she saw she had another persons drivers license and this same receptionist was also rude to my family member when they were there. But I did go back, what a waist of money and time. The practitioner didn't even try to help and I needed antibiotics. I ended up in the hospital with a lot of pain and suffering. They gave me the antibiotics, ect. that I needed. Now I will confirm I will never go back there.

PROS: Upfront about the cost if you do have to so self pay…read more Nurse practitioner was very friendly. That's the only reason I gave it a few stars. CONS: I went in for STI testing, specifically for HSV and they do zero blood work. They only test with urine, which is not the standard for HSV. I've been getting tested for over ten years and no one has ever offered that--because it's not as accurate as blood. The standard is a swab and blood test. Why wouldn't they know this? Why am I paying them money and then providing education? I have no idea why they don't offer blood testing. But just thought I'd post incase anyone is looking to get STI testing here. Go to planned parenthood if you're self pay. It's more expensive but at least you'll get accurate test results.

We purchased our home in 2021, and the radon test at time of purchase was 3.7pCi/L. We decided to…read morere-test in September 2025, and the result was 6.4pCi/L. It is recommended to install a radon mitigation system for values that exceed 4.0pCi/L. After receiving 5 estimates (some from vendors that didn't want to visit our home), we settled on Genesis Radon. Adam came out, inspected our basement and walked the perimeter of our home. He has 18+ years of experience, is an Ohio licensed radon specialist and contractor. He is a member of various industry groups, and is Better Business Bureau "A+" Accredited. And this is important because as I researched other radon mitigation bids, some had BBB complaints. Genesis Radon had no complaints. He also offers multiple warranties: Lifetime effectiveness warranty means your values will always be at or below 3.9pCi/L; a 30-year workmanship warranty, and a 5-year manufacturer's warranty on the mitigation fan. After installing our system, Adam set up his radon testing equipment and ran a test for 3 days. The result? We are UNDER 1.0pCi/L. Based on his expertise, quality of work and our results, we HIGHLY RECOMMEND Genesis Radon for your mitigation needs!

Adam was very kind and knowledgeable. My Radon system was installed by previous owners by a large…read morecompany with poor reviews. The system sounded very loud and I was unsure of the issue. I spoke to Adam and he guessed the issue over the phone and came within a couple days. He came prepared with multiple fans and replaced my fan and help ensure the system was working appropriately as my kids play in the basement. He also recommended a safety device to continually monitor levels to make this Mama very happy. I would gladly use his services again and glad for all the good reviews that made me call him to begin with!