I was there today April 30.2026. I had pain in my arm, turns out I had DVT in my arm, deep vein…read morethrombosis. Staff was very professional and polite. Who was exceptional was the girl who took my blood sample, Stephanie was her name.very professional, courteous came back and explained everything to me and what to do after I left.

Really tore here. The nicest staff you will meet 8/20 at 12:15 in the afternoon. Good looking dudes…read moreto keep my mind off things. James took good care of us. Knowledgeable running all kids of test. Front clerk on it. She was super nice and and listened. The hospital could use The University Budget to clean this hospital back up before they bought it standards. Who ever is responsible for clean should be fired immediately. I would definitely come back and have for ten years. The staff here is the second best in area. Fairview of course is cleaner.

Excellent small town Hospital for most needs, also getting bigger and bigger each year. Great…read morecoordination between Main CC complex and Avon Care when needed! Highly Recommend Use for many medical services. DBR

When I am home for the summer, I always pick up my meds from this pharmacy location. It is always…read morean easy process to pick up my meds and although there is usually a line, it goes pretty quickly. It is very clean inside and easy to find. The pharmacy is to the right side when you walk in and there is always someone at the entrance of the hospital to help direct or assist you. Also, the pharmacists are always friendly, helpful, and quick. I usually go in, but they also have a curbside pick-up option as well.

I had to come here to get tested for COVID-19. They had a lot of people waiting in the parking lot…read more They were moving very efficiently while still being friendly and professional.

Customer Service goes a long way with me, even if you are a phlebotomist. Went in to have my blood…read morework done and I was unaware that I needed to make an appointment. I chose today because I was off and the time was convenient. Only myself and another person who was there before me was waiting. We were met with "did y'all have an appointment" very stern and funky. Fast forward, when taking my blood you could feel her agitation. She gave me a card for the appointment line that I didn't ask for. Then after taking my blood I was going to hold the cotton over the site while she did whatever and I was met with "I got it" in another funky tone. While I completely understand, the frustration of being met with patients that don't have an appointment on a daily basis, I don't feel that her response to us was warranted.

I recently started going to this facility when my doctor moved to Metro. It is always clean and…read moreorderly. Everyone I have encountered has been friendly and helpful. The building is broken up by a North and South side with separate entrances. Though you can still access each side from the interior. There is ample parking in the front and rear of the building and they have a first floor pharmacy. I've expanded to some other departments thanks to the ease and speed of scheduling and the care I've received has been amazing.

The staff is exceptional and very helpful. Everyone is welcoming and kind, Dr.s will explain…read moreeverything clearly and concisely. Quality healthy care service, would recommend to anyone.

I've been coming here for over a year. My primary physician is here. The front desk employees are…read morealways friendly. I usually don't have a problem getting appointments. The rooms are always clean and the doctors see you pretty much right away after you're put into a room.

Staff is friendly, caring and professional. Tested for any possible issues and handled my care…read morewithout delay. Have always had positive experiences with summa urgent care locations and will continue returning to them. Thanks summa green!

Walked right in, only had to wait a few minutes. Friendly reception and nursing staff, nurse…read morepractitioner recommended some lab work and they took it right there. This is my second visit to this location. The first time was in the summer and I had serious symptoms that were beyond their scope and they promptly referred me to the ER which was a literal life saver.

I was brought in via ambulance two times within a 3-day period. I broke my wrist and was taken to…read morethe ER. The first visit to the ER, the employees were super friendly. The nursing staff was on point; they numbed my arm really well and adjusted my wrist bone that was broken. Afterwards, I was sent home. Everything was fine once I got home, but I had no sling and a very heavy cast on the following day. My whole hand was numb, so I called to talk to the advice nurse. I was advised to come back to the hospital because something wasn't right. The second time I went back was two days later via ambulance again to the ER. I was taken to a room they took the cast off, but they didn't give me enough pain medication when they were adjusting my wrist. I almost jumped off the gurney. I was in so much pain. I complained to the doctor that was fixing my wrist about the pain, but they didn't do anything about it. The water used to apply. The plaster was so hot; it was literally burning my arm. I complained about it to the doctor. Of course, they did nothing about it. I'm not a type of person that complains about anything. The second time, I was not impressed whatsoever. That is why I'm getting such a low score. I don't know if it was the other staff or is it the doctors or what the deal was, but I was not happy about it all. I complained about not having a sling the first time around. Why the cast was coming off the second cast literally came off two days after I got the cast on. After that, I was done. I went back to Cleveland Clinic. I'm sure there are other places in this hospital that are decent, but as far as my experience, I will not come back here.

Senior family members utilized many aspects of MetroHealth for over a decade. Excellent attention…read moreand care. Friendly staff, nurses, doctors, rehab specialists who are at the top of their game. Fantastic communication and follow up from start to finish.