Word of advice: don't sign up for a membership here.......run the other way!…read more My family and I recently moved out of state. At the end of June, I called several times to cancel my membership, but each time I was told to call back because the manager wasn't available. In July, I finally had to go in person because every time I called, the manager was either unavailable or in a meeting. I even left my contact information for a callback and never received one. When I spoke with Jenna, she told me I would be charged for August, but if I provided proof that I had moved along with my new address, the August charge would be waived. I submitted the requested documentation that same day in July, including proof of my new address. Unfortunately, Genesis rejected my documentation, and I'm still being charged for August. I never missed a payment and my account was fully paid through July. This has been an extremely frustrating experience. The lack of communication, inconsistent information, and failure to honor what I was told has been very disappointing. I expected a much smoother cancellation process, especially after providing everything that was requested.

If there was ANY other choice for an outside pool on the west side I would cancel my membership. So…read moremany areas for improvement - Cleanliness, staff attention to members behaving badly (pedicures at the pool, boys in the women's locker room), condition and safety of the pool area, high price, management that doesn't seem to care.... One positive is that the classes and teachers are good. Maybe after this transition to new owners is over things will improve....

I'm just using the pool. I've had mostly good experiences. It's usually quiet and not too busy. The…read morepool could use a vacuuming a bit more often. The workers a very pleasant and the gym area is clean.

Cons: Might as well start off with the complaints, lol…read more 1. A violation of privacy lawsuit, a stabbing or a shooting, is just waiting to happen at your SW side gym! The Coors & Central Men's locker room, so I have heard from several members, was just a constant dodging of guys taking pictures of you naked and undressing, or coming out of the shower. I live on the Eastside and have been going there since the 1st year that they opened. I have never been photographed that I know of, naked in the locker rooms at Winrock, in all these years. After a couple of years of friendly members always telling me that that the South Westside location had a superior steam and sauna, I decided to check it out, with caution. I was warned by a few guys that fights often breakout in the locker rooms because there are so many members filming other guys coming in and out of the showers, undressing and stripping. I am like, you have to be kidding here, man. I asked these members, if it is so good over there, why do you come to Winrock? They all said the same thing, basically... that they will drive more than 30 minutes for a suckier steam and sauna, rather than get shot, get punched, or get stabbed by someone in the locker room. This is no BS, I have heard it so many time since they opened that location. I honestly thought these guys were feeding me BS, and screwing with me. Since I have only seen this one time at Winrock, I figured it has to be the same at the other location. Boy, was I wrong!! Holy moly man, I dodged 4 camera guys while I was naked in the last week at that location. I am not going back there, no matter how good the steam and sauna are. From what I hear, It just seems to be getting worse and worse at that location. I hear that they place No Picture Signs directly on the mirrors, and they just get ripped off. I had to verbally tell a 2 guys to delete the damn pictures!! One was respectful, and said sorry. The other one.... Let's just say...... Class Action Lawsuit? A third one was a little buffed guy that was live filming. I was coming out of the showers, I saw the setup. I asked him if was filming, before a stepped across naked. He said yes, sorry, and pulled his phone off the ledge. The 4th one, the guy was taking pics in the mirror at the sinks, which reflects perfect back at the locker area that I was at. I asked if he got me in the pic, he said no. It was close. I did not dare ask to see the pictures as he looked pretty serious. As far as I can see, there are never any employees in that locker roomr, or the wet area on Coors & Central. These places seem never to be policied, at least in the evenings that I went. This is a problem gym...... I asked if anyone has reported these picture takers, a couple of them said yes, but the problem is that staff does not care, or is just simply restricted to what corporate enforces. It is a policy, but it is not enforced. One guy told me that he almost fought another guy that had a tripod setup in the locker room, but that the guy started reaching in his bag for something. Needless to say, he hauled ass the hell out of there without reporting it. So why in one location are you dodging land mines, and my location.... you are not?? lol. I will leave that up to Chuze find out. All I can say is that, we are in Albuquerque. If an agressive lawyer can sue McDonalds for millions, for the coffee being too hot, and win, I am all in for the class action lawsuit of a violation of privacy due to Chuze not enforcing the policy. I have spent too much time already on this, but if Chuze is listening. You probably want to fix this before someone does actually get shot on that side of town, or a lawyer gets word of just how bad it is there. At my location, we have the mirrors framed, and they sit up higher, like above the waist. At that SW location, the mirrors are wall to wall, and sit pretty much at waist level or below. It is the perfect mirror for a picture, if you want a waist up body picture. Another thing you could do is frost the mirrors, which I have heard from another member, that you have done before in other locations 2. Steam rooms in all locations are constantly occupied with members wearing full pants and shoes. Since the gym opened in Albuquerque, (Winrock), I have only seen one time where members wearing shoes and pants were asked to leave the steam. I believe that was Jill who enforced that. I have been in the wet area not 100s of times, but 1,000s of times!! 3. No water fountains at 2 locations in the wet area. Sucks to not have water in these areas while, you sweat like a pig. Pros - Great rates, good amenities for the most part. Clean machines, good machines. Bad ass movie theater cardio, dope low light, little semi private weight rooms! Awesome massage chairs and recovery rooms. Pros - Great rates, good amenities, Clean machines, good machines. Bad ass movie theater cardio, dope low light, little semi private weight rooms!

I stopped by when I was in town to get a daily pump. The equipment was par however the receptionist…read morewas having a conversation with I guess one of his friends talking about how" this girl is a freak" and"that girl is a hoe" basically talking about females that were there as if they didn't deserve any respect or just because they couldn't hear him he thought he was cool doing it. No matter the reason, it was very disturbing to see the receptionist talk about the members as if he was in high school and bragging about the girls he had sex with. I don't recommend any person I know to ever go there unless being talked about like a piece of meat is your cup of tea. Then by all means there's a teenage minded douche that wears booty shorts at the same time as a bandana that I'm sure will be there to disrespect you when your not looking. I tried returning when that Jersey Shore wanna be wasn't there(because my company had got a Hotel fairly close to that location)unfortunately it came as no surprise that he had nowhere else to be. As bad luck would have it I showed up before the sun is up, and even after our morning meeting. But everytime the booty short wearing womanizer was there... All in all its unsettling to hear and disturbing to see. Save your money and try a respectable gym.

Just moved from Las Cruces to Albuquerque and started at this gym recently. I was immediately met…read morewith kindness and enthusiasm about me joining the gym. The owner Dwain is so nice and passionate about his gym. He's there every day and always greets me with a smile. The gym is clean, a nice cool temperature and everyone there is so respectful and nice! The equipment is top notch and great for functional bodybuilding, body building, weightlifting, etc. So glad we joined!!

I Love CrossFit Petroglyph, the community, and my new family here! I joined the gym over six months…read moreago after looking for a new gym home, and I'm so glad to have found my new gym home at CrossFit Petroglyph! All the owners are amazing, all of the members push each other to do better every single day and we all show up for each other! I'm so grateful and honored to be part of this amazing team, and I recommend CrossFit Petroglyph 10/10 to anyone looking for a new gym family.

It is great having a 5 AM workout here. I am really energized after class and then I head to work…read morevery motivated. At 58 years young I go at my own pace, so the instructors don't mind if I go a little past the time caps for the workouts. Everyone is friendly and I also appreciate Crossfit Petroglyph's patriotism for our vets and the USA! Hope to see you there! Dave

I'm so glad I walked into Revive Fit for personal training. Best thing I could have done for…read moremyself. With Dani's professional guidance I have been achieving my fitness goals and then some. At Revive you get personal attention to your physical and nutritional goals. You will get the tools and instructions you are looking for to be successful in making the changes you seek. I'm inspired every time I workout there. Call, email, go in and check it out. You will not be disappointed with the professional coaching you will get. You want it.....go get it!

From the owner: Private Training Group Training…read more Sports Conditioning Injury Prevention

Horrible, classless owner that has an excuse for everything that's wrong in her gym. She is greedy…read moreand dishonest. If you sign up, watch for random charges on your account. If you need proof, just look the Google reviews and the responses she gives to anyone that is even slightly critical of her poor business practices.

Went there happily to sign up, intrigued by their monthly $29.99 deal that they have blatantly…read moreadvertised on their building as well as their website. Upon arrival, we were told the deal was canceled. After we said we were still able to do it online, the girl working the counter snapped at us and said "well you can't do it in person," so we left. Very disappointing experience, especially because we were so eager to give them our business.

Mike and Ryan are amazing in the front. New owners keeping the place great as always!read more

Great place to go and practice batting. I don't think there is really anywhere else nearby that…read morecompares to this one.

First, I will say the person at the desk was very polite, respectful, and professional…read more I brought my 16 year old daughter to work out with me today. Chuze is always very busy and I was trying to bring her over to the Defined side. They would not allow her to work out without signing up first. Reasoning being that she is a minor and there is not a clause in their waiver stating that if a minor is injured they are liable. With as long as Defined has been around, it would seem like they would have added this by now. Especially since she was accompanied by her guardian. So how would any teenager know if they like this gym before they want to sign up? It seems like they're trying to force a sign up to me. My rating is based off of a suspicious business model.

I have an update to my review. A few weeks ago I was approached by the general manager, and I…read morereally appreciate the follow up. Since then, I went back in and met with their trainer to walk me through some strength work and it was really helpful. I appreciated the experience and the guidance And I will follow back in three months. Cody provided great customer service and instruction.

5 stars plus another 5 stars for these nice folks who TRULY go above and beyond to help women stay…read moresafe and feel empowered. I took their 4 hours class last week. It was intense, a lot of physical stuff. I'm in my 50's and ( I thought) in pretty good shape, but it was still a very good workout. I learned quite a few things about self defense tactics and security awareness in general. The large class was full of really great supportive women and the instructors and their assistants were incredibly kind and knowledgeable. Despite it being a large class there were a good number of instuctors so the student to instructor ratio was fine. If I had a question there was always someone right there to answer it. Highly recommended!

From the owner: Smart Girl Self Defense by Jackson Wink is a self defense class where girls and women can come…read morelearn practical self defense. The minimum age to attend our self defense classes is 12 years old. This class is designed to gain more awareness and teach how to avoid an attack and how to deal with dangerous situations. Even we discuss about psychology and neuroscience that affects our mind and body during the time of stress. Join us today and learn to escape dangerous physical confrontations.