Do not join this gym. Dirty and crowded with not enough weights during slightly busy times. There are also some safety hazard with 3-4 soft holes in the floor that they haven't fixed since reported over 18 months ago. People have tripped and rolled ankles on this area. There are lack of clamps for safety and broken carabiners used to attach accessories. My membership was cancelled when I gave them a detailed negative review of issues from minor to major concerns. Do not respond to their email surveys or you risk retaliation from this coward company. I have never seen anyone cleaning the area, wipes are many times empty, and AstroTurf area is so dirty it feels greasy. Managers are arrogant and incompetent, many issue unfixed for over a year. Manager needs a safe space to cry about bad reviews read more

This is my go to gym! It definitely has enough equipment/free weight to work out any part of your body. In addition, it does have classes, a pool, and multiple sauna rooms as well. The staff is friendly and the equipment is well-kept. It does get busy at peak times like other gyms and seems to stay busier just a bit longer than other gyms. But nothing too bad. I will definitely be going to this gym for a while! read more

I previously downgraded my membership after repeated issues with Kids Club. At the time, I was specifically told by staff that if I needed to use Kids Club occasionally, I could purchase a $16 day pass. Based on that information, I planned accordingly. Today, I attempted to do exactly that--purchase a day pass in addition to my premium membership so I could complete a short workout while my children used Kids Club. At the front desk, I was quoted a total of $48. When I questioned the amount, I was told I needed to purchase a separate day pass for each of my children in order for them to use Kids Club. This did not sound correct, so I asked for confirmation. The employee checked with another associate, who confirmed the same information. However, when I later contacted an online agent, I was told that this was not accurate and that day passes are generally for adults and children 13 and over--and that Kids Club access cannot be purchased via a day pass at all. This kind of conflicting information is unacceptable. Policies are either extremely vague or not properly communicated or trained on, and the result is wasted time, frustration, and inconsistent experiences depending entirely on which employee you happen to speak to. Between limited Kids Club hours, inconsistent policies and poor communication from staff, it has become increasingly difficult to justify continued membership. I truly wish there were clearer guidelines and better training so members could make informed decisions without constantly being given contradictory answers. read more

Chuze Fitness - The totality of information available on the Chuze app regarding Kids Club. - Gyms Near Me - Albuquerque, New Mexico

Been getting some crazy gains since I started going here in December. I went from a little twink to a man

the fact tha CNN is the news on the TVs in workout room sucks. Newsmax please. Otherwise decent but thats a biggie

Not too bad a place to work out. Staff is friendly and helpful. Plenty of room, lots of machines, circuit training and free weights. For cardio training there are stairs, elliptical trainers, bikes and treadmills. If you want something other than the usual cardio or weights check out yoga and team training. Child care is available. For the after workout recovery you can hit the juice bar, pool or sauna A little something for everyone. Don't let a full parking lot scare you off. I learned that even with a full parking lot there is still plenty of room inside to get your workout going. A bonus for me, I haven't run into the attitudes that plague some gyms. If you're looking for a place to workout give these guys a chance read more

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they have all these employees but yet no one seems to do anything around here. this is like the 3rd or 4th time i've asked to tan & no one started the bed as im naked in the room waiting for the best to start & can't get ahold of the front desk while trying to call. & as i look out they are just standing up there talking. really nice chuze.. read more

I went in on a 7 day free pass but after the tour with Carmen and the awesome job she did I couldn't leave without joining. Carman is very knowledgeable about the equipment and classes being offered and all information concerning joining this establishment. Thank you Carmen I had a fantastic first visit. See you next time. Roxanne read more

I have to revise my review down to 3 stars. Prices were jacked up on smoothies and the recipes changed. The last two I bought were full of ice/water and were very weak! Not worth over $7! Rip off. Hot tub went down for weeks because Chuze doesn't have a good maintenance system in place. You need a bench stock of commonly needed parts. Do t wait for things to break, then order parts. You have customers to take care of! Same for smoothie supplies - stock up! Just-in-time inventory is no longer acceptable. You have customers to take care of. "They forgot to send bananas" is no longer an acceptable answer. I spent $15 on watered down smoothies that I tossed in the trash. Congratulations. read more

I don't recommend Chuze to anyone. I don't even know how many broken signs are currently up throughout the whole gym( I should start taking pictures while I'm still a member), but I do know that the stair masters haven't been fixed in MONTHS (I'm talking 3-4 months). I just received an email from one of the managers and she stated they request vendors to fix their machines every COUPLE OF MONTHS. You would think a gym that has how many members would be able to afford a vendor visiting more than once in a COUPLE of months. Here's an email from one of the managers of the Winrock location. read more

Chuze Fitness - Email receipts - Gyms Near Me - Albuquerque, New Mexico

Recently joined. Very difficult gym regarding the helpless staff due to franchise mentality or training, today no manager to elevating complaints. 4/Stars Facility,brand new has many unique options to exercise including equipment, and juice bar. read more

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Was looking for a new gym... i needed free weights this place is not bad. Staff answered all my questions. Advised of busy times. Place was clean and currently on a 7 days pass... but just might do it! Looking good so far!! Hours are doable... JUST DO iIT!!!! read more

Hot tub has been broken for a month, water dispensers are broken, and more than a few machines are broken. It's starting to feel like more expensive Planet Fitness.​ read more

Gym is always clean and well taken care of. Always greeted with a smile by Carmen. Always a good experience.

Update: Steam room closed again. Was doing good for 2-3 weeks everything was up and running but guess we're going back to normal read more

Chuze Fitness - Trashcan - Gyms Near Me - Albuquerque, New Mexico

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Let's start with the major accolade: Chuze currently offers a fitness experience that would cost double, triple or quadruple what a similar fitness center charges in most major cities across the country. I know this from personal experience: I often scout out gyms in major metros, and Chuze don't play, this facility is legit. You've probably already read this in other reviews, but to summarize: Spin and fitness classes (read: Orangetheory mimics and Les Mills, honestly pretty good), tons of machines, daycare for cheap, a mini-movie theater while you treadmill/cycle, self-regulated HIIT workouts, a pool, sauna, hot tub, even massage chairs and friggin' tanning. What's not to love at $10-40 a month? Nothing, honestly. This franchise barnstormed this area code and my guess is, they'll put similar big box gyms outta business, and I can't complain. Again with the major accolade, Chuze is capitalizing on the "You've been paying too much" angle rightly, because everyday people shouldn't be stuck working out in gym-rat land at stiff monthly dues. Perhaps it's just a Shiny New Object observation, but the equipment and facility are simply better than the competition -- we know, we compared. With cheap membership and strong popularity, however, comes limited accessibility. Our fourth visit was during a national holiday. The parking lot was packed beyond packed. The daycare option, normally easy, had a 45 minute wait. The class we planned to attend -- and arrived early to sign up for -- booked. So here's the tough reality for Chuze: great facility, fitness for the masses, affordable, what happened? They were too successful. Chuze was a big reason our favorite local gym closed, they couldn't compete. And now it appears that Chuze has more clients than they can handle. read more

Having moved down from Seattle recently I was looking for a gym that provided a great atmosphere. Chuze was great for the amenities provided and at an affordable costs. A gym like this in Seattle would definitely cost almost double the price. What really sold me on the place was the child care as I have a 4 year old and knowing that he is in good hands and I don't have to rush through a workout is great! read more

Probably best not to visit this place (or any gym for that matter) right after the new year as it's extremely busy. Clean facility, overly friendly staff, tons of equipment, and cheap membership options. Also, I've never belonged to a gym where you can buy a fresh smoothie. And I don't have kids yet but the kid-friendly area looks really fun. Honestly, the only con I can think of is limited parking at high traffic times. Oh and the theater room can get quite stuffy... other than that it's a great place to workout. It appears they are welcoming to all shapes and sizes so it's not as intimidating as other gyms in the area. read more

Do not go to this gym if you want to take a hot shower after your workout. They apparently can't fix their lack of hot water problem in the showers so if you enjoy a freezing cold shower after your workout, this is the gym for you. read more

I really do love this gym. The only problem is there is zero dress code and for all the guys out there I'm sure that's a great thing but I'm tired of looking at girls wearing panties and bras to the gym... (I literally just watched two male employees go to the movie theater area to watch this girl with her entire ass out just walking) read more

yikes is all I have to say the employees are unbelievably rude and are never held accountable! I had to cancel my 3+ year membership because of how badly they treated me that should be saying enough. Not to mention they tried taking advantage of me by saying "I had to pay a 2nd annual fee" please get a grip on yourself and get new employees! I pay 50+ a month but the manager wouldn't let me workout for no apparent reason, just because he woke up on the wrong side of the bed I guess. Very unfortunate and made me very uncomfortable. read more

Still love this gym, but CNN as the only news station kind of sucks. read more

Chuze Fitness - Chuze Cinema - Gyms Near Me - Albuquerque, New Mexico

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So far so good! I've been meaning to go to the gym for a long time but I didn't have the motivation until I heard about their deal (no enrollment fee and the month of January free). I decided to go check out this location because it's close to my house and the people here are great. The tour was very informative and convincing. You can get so many amenities than other gyms for the same price. Sometimes it can get busy but I like going to the gym at night anyways. I say it's definitely worth it if you're committed to going almost everyday. read more

Time to find another gym. I joined Chuze when they first opened in Albuquerque with high hopes. The gym is aesthetically pleasing and the equipment is new. The problem is the layout. Chuze is always at least moderately busy, which means the enormous cardio section is usually 20-30 percent full and the weights section is extremely overcrowded. Add to that the fact that members often claim multiple pieces of equipment,e.g., leaving dumbbells on a weight bench while hitting another piece of equipment, and it's impossible to get a decent workout. I end up doing only cardio, which I could do outdoors for free. So I'm paying this gym a monthly fee and watching my fitness goals slip away because of the poor design of the gym. read more

This is a good gym. It's very new. Pros: New Equipment, Clean, nice TV's and very inexpensive. Cons: Loud pop music and no standing calf raise machine read more

My husband and I were looking forward to this gym to open and have not been disappointed! I've gone every day since opening and the result is starting to show! Lol. I love swimming and yoga but have attended other classes as well and I'm really impressed. The instructors are enthusiastic and nice. I love the team work-out. Even the customers are happy and friendly. Nobody is pretentious and trying to show-off like I've seen in other gyms. So keep it up! read more

This place loves to get you into a long contract, but if you need to suspend it because you are going out of town they wont let you. They do say they will do it for medical reason's, but then want to know your personal medical history. You're better off finding a place that puts their customers first not greed. read more

They cancelled my class reservation even though I showed up several minutes before the start time of class. I didn't see anything about this possibility on the confirmation email when I signed up got class. Also, they reactivated my gym membership on their own after I had put it on hold due to the pandemic. This is not what I'd been told when I spoke with a staff member to arrange the hold. I was still not comfortable going back at that time, but I let that go at the time. read more

Chuze is a welcome addition to Albuquerque, where we lacked quality fitness studios where cleanliness and courtesy are core values. Chuze staff cleans and encourages customers to wipe down machines and weights after use. Chuze is fun--they offer so many classes. I used to belong to Orange Theory and now I don't have to. I love watching a movie while I do cardio. And I love hot yoga! (No need for a studio membership). The movies are often unexpectedly good. They have a circuit where you can go when you just don't know what machines to use. It allows for a quick quality workout. They have a huge grass area that can get crowded, but people are courteous. I have so far tried the 'Tone & Sculpt' class with Anya, and Barre/Hot Yoga with DJ. I hope to try more. They need more classes in the hot room, especially since this is what separates the top tier membership from the other two memberships. After a workout, they have a smoothie bar, hydro massage chairs, tanning beds, and a day care center. I haven't tried the tanning beds or used the day care center, but the hydro massage is a ten minute mechanical massage in a dark room that feels great after a workout, especially while drinking a delicious 'I love Veggies' smoothie. --My only complaint is that they charge $2 extra to sub out plant-based protein for the whey protein they were going to put into your drink (lactose intolerant customer) So, now. It's a $9 smoothie. Ouch! And the gym (and it's classes and parking lot) is very crowded, so hopefully they'll open a new location soon. Welcome to Albuquerque, Chuze. I am so glad you're here!!! read more

Like the place. A lot. Would give it all five stars except for one thing: The music is so freaking loud that when I'm on the gym floor I feel like my head is a drum with clowns banging on it. It's not a genre thing, although the playlist wouldn't be my first choice. This is strictly a volume issue. My preferred cardio is the Stairmaster--they have eleven brand new machines, I've never had an issue getting on one, and they're bomber. But even with my earbuds running full volume to try to displace the artillery-barrage bass beat from the house speakers, the experience is still like a crazy ex trying to smash their way into my apartment-head while I'm playing my stereo. That level of constant crescendo must be the product of old marketing schemes; management must have noticed that the majority of contemporary patrons are wearing earbuds (actually, I'm starting to see noise-cancelling headphones and am considering them myself). Can't they make the connection? Folks have music, and would like to listen to it! Even those who aren't sporting their own Spotify would probably like to carry on a conversation without yelling over an air raid! Not asking for silence. I realize not all folks tote their own tunes, and many folks like the energy of background bands, even if the selections aren't for all demographics. But please, God, let me, and others (I've heard similar critiques in the locker room and wet area, where one actually can have a conversation, and it was the number one reason prying my wife out of Sports and Wellness was a challenge) make our way in, work out, and head home with reasonably played music in the background so we can do so without immediately afterwards reaching for the Excedrin Extra-Strength bottle! Oh--and could you please crank up the saunas and steam room? I mean, they're supposed to be hot. Right? Other than that: Super clean. Super friendly. Incredibly well equipped. Absolutely adore the ten-machine circuit circle, where no one sits, oblivious to others who are waiting, on a machine and stares at their phone for ten minutes! No tea bags (aka diaper-clad infants) or teeny-boppers in the wet area. Plenty of lockers. Great showers. Suit spinner. And don't let me forget the Hydromassage chairs! What a great way to relax after a workout! Y'all are awesome! Just turn it down some! read more

Great gym, workout facilities and equipment are very clean, friendly staff. However, in the last few weeks I noticed that the locker rooms, toilets, and showers are not receiving enough attention from staff. Trash on the floor and inside lockers, smelly urinals, pubic hair in the showers. More attention to those issues would deffinitaly allow this beautiful gym to compete for best in town! read more

Pretty dumb that I have to make a reservation to workout, also I pay to have a membership so I should be able to stay as long as I please they limit it to an hour and I start with 30 min of cardio, that doesn't leave me nearly enough time to workout. And I shouldn't have to change the way I workout either. I wouldn't ask others to do so. read more

This is definitely my new favorite gym. I signed up on Black Friday when they had a promotional deal and I've been going ever since. The gym looks awesome and the staff are always in a good mood and are willing to help without hesitation. The gym has a good variety of cardio machines and also free weights which I use a lot. I also use the sauna, pool, steam room, and hot tub. If you haven't tried them they offer a free pass!! read more

Went for my first time today on the Eagle Ranch side and of course it was busy, but that didn't stop me from enjoying the gym as they have plenty of equipment that's amazing , the facility was clean and had a lot to offer, staff was very friendly. It has been my favorite gym I've been to so far. read more

good people there but I got cussed out by the GM for looking to young to be there workout by my self and he would let me tell him my age but he kicked me out for no reason but the people there to work out with are really good people but employees are really bad read more

The only reason this gym is getting a one out of five stars is because I can't give a 0. They first lied to me after I signed up, telling me that the kids club fee was included with the premium $22.99 a month plan. Then when I asked them about this, they were rude and VERY unprofessional. Some few choice words flew quickly out of their mouths, with kids right next to them. Now, I told them to cancel me, that I don't want to go to a gym run without customer service, and they pointed me to their direct manager. I reached out via email and she basically told me that there was nothing she could do, and that I could get in contact with her again after my payment processed to cancel. It has been two weeks and I have been trying to get a hold of her. She will NOT respond, which I think is very unproffessional. I'm at a loss, left wondering how to cancel this gym, because no one here will be open, honest, and they all don't care. They are in it for rhe money and nothing else. read more