Very nice man that signed me up but the trainer that showed me around was pushy and rude. She didn't like that I wouldn't sign up for training lessons. read more

The trainers/ staff here are either creepy or extremely rude, and they don't keep the bathrooms clean. I am a member, and came in with my husband (who had a guest pass) and a woman who worked there but was off duty came up to us and said he has to go through all these protocols (probably because they try to force you into personal training) before he could use his pass. She gave us both the most rude, condescending stare. Don't join this gym! read more

I love my gym! I look forward to going , trainers are available to help anytime Manager is a great trainer as well !! 5Stars!!!!! BB read more

I usually never write reviews but yesterday I walked into this location, I was in the area and usually go to a different location closer to home. I pushed myself because I haven't been on my game and was uncomfortable walking into a busy gym, but I went anyway. Everyone was smiling and saying hello. As I'm taking a water break Jen walked right up to me and said welcome and complimented me and was just so so bubbly and sweet. I was having an off morning and it seriously turned my whole day around. I felt more comfortable at this gym than my "home gym" it stuck with me all day and I felt a pull to say something. Thank you guys I'll be back!! read more

We canceled in writing two months ago and they are still charging us. Extremely dishonest.

It was a pleasure meeting Patrick and signing up memberships for my husband and myself! He is very professional, kind, and caring. We tried for a long time to sign up at a different Anytime and it was not successful and unprofessional. Patrick took the stress out of signing up!! Thank you Patrick!!! read more

Austin is an awesome trainer and person! He takes time to understand what your needs are. He gives you the confidence to push yourself to achieve your goals! He is very knowledgeable and demonstrates and explains each exercise! Love his classes and our group of ladies as well! Gym is clean and staff and members are friendly! read more

I am at the Anytime Fitness on greenback in Folsom and this is an excellent place for my grandson whose with the special strong program. I invite all parents to check them out. This place CLEAN, CALM, AND WELCOMING! read more

Despicable! The gym was so close to my home, but after being a member for 2.5 years and they never once cleaned the carpet, and there were coffee stains on the tile for months, ran out of toilet paper several times - the manager does not really care about cleanliness and upkeep. I spoke up about it to regional manager and Patrick cancelled my membership! Geez. I found a gym where they actually care about the members. This is for the Greenback location in Orangevale/Folsom. read more

Highly recommend this gym ! Has all you need ! Staff is amazing , kind, and accommodating! Patrick is always so helpful and attentive . Hidden gem of a gym . read more

so happy that I joined this gym! it's clean , excellent equipment and the staff is wonderful. I had a personal training session with Patrick who is also the gym manager. since it had been awhile since I had been to a gym I really needed to be introduced to the equipment. I am so grateful for his help and am seriously considering personal training. read more

Worst Anytime Fitness location I have ever visited. My boyfriend and I love to workout together, and had previously worked out together at this Anytime Fitness location before, under his membership. Anytime Fitness, in there policies, allows members to have one guest come with them as long as they sign in at the front and come in during staffed hours. However the staff we spoke to on this day was not aware of this policy for some reason. She came over to us as we were working out, and asked me if I had a membership, to which I replied I do not, and that I was there as my boyfriends one allowed guest. She told me I was not allowed to do that, that it was a liability since I hadn't signed a wavier, and that I needed to either leave for pay for a full membership. We had never had any issues at the other locations, as I normally just sign in right when we walk in, but when asking her if I could just sign in, she still would not let me and it made clear we needed to leave. She spoke to us in a condensing tone and was very rude, wondering why were even working out at this location since it wasn't my boyfriends "home" gym. Anytime Fitness memberships allow you to workout at any gym to want to all around the world, so we were confused why this was something she was upset about. Ultimately we left, and proceed to recheck the policies for having guests and found out that we were right, and I was allowed to be there. The staff member ALLISON has a horrible rude attitude and cannot speak to customers in a professional way. She is disrespectful and rude to paying customers, and the manager seems to try and cover it up deleting bad google reviews that they receive from unhappy customers. I left an unhappy google review a few months back and it has since been taken down. This location doesn't seem to care about there customers, speaks to customers however they want. read more

Patrick and the staff are highly unprofessional. I asked to have Austin just walk me through operating the equipment and he said "That's not how it works". I told him I did not want a personal trainer or training session(s). Again "That's not how it works". I told Patrick all I wanted was a tour at the beginning. I was upset and voiced my opinion to both Austin and Patrick. I then received an email that my membership was canceled. So based on other reviews I'm thinking it was a blessing. Good riddance read more

I'm not one to go out of my way to write a bad review but man...this place really takes the cake. On March 25, 2024 I signed up to do the 6 week challenge and I was told I could cancel within 5 business days and in their cancellation policy it stated that one of the ways you can cancel is by writing a formal email including date, a declaration of cancellation, and a signature in the notice. I sent that email on March 30, 2024 the same Friday. This was after I tried calling multiple times between Wednesday- Friday of that week, trying to get a hold of someone for help and leaving voicemails and no one returned my calls. I had to go on their website and look for the way to cancel, so that's why I know their cancellation policy. After sending that email, I got a response from Patrick Moore the following Monday April 1, 2024. To which he responded this: "Hi Natalia, we received your email regarding cancelling out your membership and training. Regarding the Membership we have cancelled out your membership agreement and for the 6- week challenge program our policy is a 3- day cancellation policy as shown below. I understand you are not looking at continuing and will go ahead and waive the remainder of the agreement for you, however at this point we have serviced a training session with you, took your Evolt scan, and gave up the spot in the challenge program we are running. Due to this we would not be able to issue a refund for the first payment of the program. Let us know if you have any questions or things, we can assist you with, and have a great rest of your week." 1st. I was not told it was 3 days. 2nd. I did not attend ANY training sessions. 3rd. He is saying that he "waived" the remainder of the agreement but the agreement states I have 5 days to cancel. On top of that, I called his office after this email and a girl under the name of Allison picked up the phone and when I asked if I could speak with Patrick she told me he wasn't in office and asked if she could take a message. As I was giving her my name and phone number, she had me repeat myself because she was misspelling my name and taking the wrong phone number down. When I had corrected her she defensively said "yeah, that's what I said" to which I responded "no, you said 340 I said 430". She didn't say anything after that. Since then, I have not heard back from anyone and it is 4/5/24. If you want to go to a gym that is honest, communicative, friendly, and respectful then this is not the place. The regional manager doesn't care to help his customers and doesn't care about Anytime Fitness. I wish I had a different experience because I would have recommended this place to the people I know, but their inability to be professional has tainted my view of the environment that they display of welcoming everyone. I'm truly disappointed. read more

The 1 star rating is primarily because the customer service here is ridiculous. It has taken me weeks to cancel my membership, no one answers the phones nor returns calls. Email responses take 10 days. I had requested my membership be canceled in early December, and I thought it was complete. A few days later I received a new charge for club fees. I called again to confirm that my membership was cancelled and kindly asked that the charge be reversed . I then heard nothing back until I called and emailed multiple times. Today I went and saw ANOTHER charge on my account. Once again I called, no answer. So now they have stolen $30 from me. It's funny how they harass you non stop when you are interested in joining, but once you need to cancel they can't be found! If I hear back that my issues are resolved I will update this review. read more

This review is only about the club in Folsom as they are franchises so others may have more professional ways of responding. For some reason I had it in my mind that the monthly fee was $10. When I researched and discovered it was probably 4 times that I cancelled the appointment I had to tour the club. I received a text from "Patrick" asking if he could answer any questions. I inquired about the price, the maintenance fees and if there's a contract, he responded with the prices. I told him I had decided to go back to Planet Fitness. I already knew they were more within my budget and that there's no contact and they have everything I was looking for in a gym. I deleted the text thread thinking the matter was done. The text message I received in response was so unprofessional. I was sure that they are a good fit for many, just not for me. Even if my financial situation changes I will stay at PF. Clearly Patrick has never been there since I found PF just as I remembered it (actually better) from 3 years ago. Extremely clean and didn't have to wait for any machines. And to top it off, I didn't have to sign a 12 month contract and the maintenance fee is half. read more

Anytime Fitness - The end of my conversation with Patrick. - Gyms Near Me - Folsom, California

Facility is small with way too many people. Not Enough equipment to use unless you want to workout at midnight every day. Getting worse more and more members singing up less and less ability to workout. . read more

Will let you know once I see how my situation will be handled. No communication back, no return phone calls after diligently trying to get a hold of management. Rudeness from one trainer. Names to follow if all fails on their end. read more

Super nice gym, LOTS of equipment, treadmills, ellipticals, rowing, weights and more. The bathrooms and showers were clean when I was there. The manager is helpful and friendly, and 90% of the trainers are friendly also. It is rarely busy and in a safe location. Plenty of parking, near food options and Starbucks. read more

A little over 6 months ago, I was looking to go back to gym and it had been almost 7 years since being in a gym. Things I new I wanted, clean, convenient, casual and 24/7 access! I came across Anytime Fitness while frequenting Ace HardWare next door. I made an appoint online and it was easy to meet and get a tour for the first time. No hassling, no haggling and the cleanliness is a first impression to remember. The equipment is all updated and in my opinion the size of the gym is exactly what I was looking for. The one aspect that set this gym above the rest was the location. I have zero excuses not to go as it located in a great spot. The patrons are all very respectful and courteous. There is so much personalization to offer to every patron and every experience level. I highly recommend anyone to give Anytime fitness a try and you won't be disappointed. read more

Just here to add ANOTHER review about having money stolen. I've been trying to cancel my membership for 2 billing cycles, but somehow the staff can't "find" me in the system to do so. Theft via incompetence. read more

Visiting some friends in the area and needed to get in a quick workout. Loved this place! Just opened and all the equipment is new and top notch. Staff is SUPER friendly, they said they apply an antimicrobial to the equipment and in the ventilation to protect everyone during these interesting times. These guys go the extra step in every way. Thanks AF! read more

Please check out the one in Granite Bay. It's not that much farther to drive and the equipment is much nicer and up to date. The employees here walk by with there noses in the air. I brought my son in to check out the gym and we were jump on us like we were caring bricks for El Chapo and made us leave. He joined another gym after how we were treated. Bonus, with the Granite Bay facility, the bathrooms don't smell like piss. Maybe the employees could put down their phones and clean them. read more

This gym is a hidden gem. It's a small facility, but the place is very clean and the equipment is brand new. It's my favorite anytime in closest proximity to me that I've seen so far. Well equipped with sanitizer and wipes to clean equipment. I love that they have battle ropes and a sled to push, as well as jump ropes, med balls, kettle bells, boxes to jump on, squat racks, plus all the major machines. My favorite cardio equipment is the stair climber. If they had room to put a t-bar row or maybe a deadlifting platform/deadlift raise bar that would be a bonus. The members are generally friendly and respectful too. read more

This gym is awesome! It has top of the line cardio and strength training equipment, it's super clean and has helpful and friendly staff. Looking forward to my next workout. read more

Brand new, super clean gym! Friendly and knowledgeable staff who are excited to help you get started. Plenty of room to social distance with great equipment. So good to be able to workout in a place that feels this clean. read more

This place is always clean and has real courteous members and staff. Great price, just had to cancel due to work picking up but I'm sure I'll be back. read more

Highly recommended, very clean and nice layout. It also has a great selection of equipment. It seems like the members understand what a privilege it is to be able to work out right now and take time to wipe down equipment and stay physically distant from one another. I feel very safe working out here and feel thankful to have found this place. read more

Recently joined this newly opened gym. Has everything I need: kettlebells, olympic bars, squat racks, dumbbells, cardio equipment, resistance machines; all brand new and nicely laid out. Super convenient to be able to come in at any hour. read more