I hired these guys in 2021 for a move from an upstairs apartment to a downstairs apartment. I had…read moreseveral car wash coupons in my top Chester drawers. I checked after they left and the coupons were gone. Hired them again in 2022 to move into a one bedroom apartment in St Matthew's. When they got there they did not give enough time to direct them where I wanted things, they broke one of my lamps, and I lost a box with pictures and 3 small mini cameras. My last move, I used a moving organizer She used these guys. When we got to the new apartment, again I went into my bedroom and checked my two Chester drawers. Again, the drawers had clothes stuffed into drawers they did not belong in, a pair of jeans that should have been with the clothes in the walk in closet, and they spilled a large bowl of change I had in my Chester drawers. Don't use these guys. Untrustworthy and the owners / office are no help.

It started out pretty good in that Corey, one of the owners, contacted me right away and wanted to…read morecome over to see exactly what needed to be moved to Indianapolis. I did have a bill of lading from one of the big boy moving companies so he would have an idea of the size of the load. I was able to give him the weight of the load as well as the cubic feet of the load that the national moving company had in their truck. I did explain since i had been in Louisville I had purchased new washer and dryer, a new couch, a new chair and a new table and chairs for the kitchen. He walked the house and saw what I had which most of it was still boxed from my previous move in October of 2022. He stated that a 26-foot box truck would easily accommodate my household belongings. At first he quoted me an hourly rate of $50/hr for his people to pack and load then unload. Then he quoted me a hard number of $4,300 to pack, load a 26 foot truck, drive it to Indianapolis, unload and assemble items like beds, tables and such. I received another quote from a local mover which was a little lower but since Corey seemed more professional and seemed to know what he was doing I chose Alpha Moving. The three guys showed up pretty much when scheduled, one was a little late but we all got into packing the boxes I had saved from my previous move. I was working and packing as much as they were. I bought the three of them lunch and we got back at it. Afterwards I gave them all a $20 for their efforts. On the moving day they were supposed to return between 9 and 10 AM. Robert, one of the other owners, called me at about 9:20 to say that U-Haul did not give him any blankets and that he would need to return to the U-Haul store to get some. (My thought was, wouldn't you notice that before you leave the store and not while you are driving to my house? How does that happen? Did he stop for breakfast and look in the truck? Why didn't he notice when he was there?) Robert finally arrived after 10 AM and the guys started loading. As they got closer to the back of the truck there seemed to be more close conversations between them. They came to me and asked if I can take some items with me in my SUV which I reminded them that I had two large dogs that have been wandering around the house that I will be taking with me. Then they decided that they would place some items, as much as they could, into one of the employees cars. They finally came back to me and said that everything would not fit into the truck and they would either need to rent a trailer or they could have another employee drive his personal pick up (Ford Ranger) and fit as much as they could in that for another $300.00. I told them that I was ensured by Corey that everything would fit into a 26-foot box truck with ease. I told them that I work in an industry that when you give a price you live by it. Well Corey and Robert did not and were charging me the added $300 to get my belongings to my new house. Before we left they were sliding a glass tabletop to a desk into the truck and it shattered into over a million pieces. There was glass everywhere! It took them forever to sweep it out of the truck and on to the driveway and then pick it up off of the driveway using my broom and dustpan. We finally got all loaded and ready for our trek north at around 2 PM. I knew this had the makings of a very long day already. They offloaded the furniture first so I was able to direct where each piece was to go without issue. When they began offloading the boxes that was a different story. They had some boxes that were not labeled so they inevitably ended up in the wrong room. When they finally got everything unloaded we were all standing near the front door and I thanked them for their efforts. I gave them each a $20 again and told them I wish I could give them more but that I was still upset about being charged an extra $300 for Corey underestimating the size of the truck/equipment need to move my belongings and I was going to give each one of them a $50 bill but that they would need to see Corey for it. At that time Robert told me that it all most likely would have fit in this truck but he noticed early on that when they had started packing the front of the truck there were "pockets" and open spaces and the truck should have been packed better and "tighter" than it was. At this point one of the more seasoned employees turned around and walked out the door. I believe he was upset that Robert had just thrown him under the bus in front of a client. So we ended up settling on $300 for the cost of the glass tabletop but they charge an extra 3 or 4% if you use a credit card so they charged me $150 so my total bill was $4450.00 all in. As I have been unpacking I have noticed that one particular box is missing from my many boxes. I have texted Corey to see if either of the two Alpha employees have found the box in their vehicles but he has not responded at all in well over 72 hours which is very bad business.

I had to move in a pinch due to water damage in my townhouse and ManGogh Moving was able to get all…read moremy valuables in a storage unit in an organized matter. The quality of work is unmatched. They really care about your valuables and attention to detail is prevalent. They have competitive rates and the value of their work is priceless. I highly recommend.

Christian and Austin were quite possibly the best movers we've ever had. Arrived right on time, got…read moreour things loaded quickly, carefully, and securely on a ridiculously hot day, and made sure we were kept in the loop on every step of the process. Once we arrived at the new place, unloading was just as fast. Nothing was damaged, everything made the trip safely. Price was very reasonable, especially for this level of service. We'll definitely be using them again! ​​​​​​​​​​​

Gabriel & Ronald were WONDERFUL!!! They worked hard, fast & efficiently. They knew what they were…read moredoing. If you want polite, professional and kind people to help you, call them! Thanks for hiring quality team members who have a great attitude and a fabulous work ethic.

First of all, if you've never looked for a "local mover", finding a good one is like walking…read morethrough a mine field. My daughter recently moved her furniture to a storage unit after selling her house and looking to buy a new one. Since she is single, and I'm retired, she enlisted my help getting moved. I was the primary contact for all moving issues. We used a different company (not Clean Slate) to move from her old house TO the storage unit. They were "decent" but I felt a little used and abused by their add on charges after the fact. I started looking for a different mover when it was time to move from the storage unit to the new home. All communications were via text. Clean Slate did meet another movers price and since they had so many 5 star reviews, I decided to go with them. There was one problem, they showed up an hour late. I considered giving them 4 stars due to showing up late, but that issue was offset by the quality of the two young men that did our move. Both guys were respectful and took good care of our possessions. They worked non stop for 4 hours. They even let this old man talk their ears off! I wouldn't hesitate to call them again.

Jordan and his crew were professional and fast. We used him twice for a long distance move. He and…read morehis crew packed two pods for us. However upon unpacking we found multiple issues. Loose pieces everywhere, tie downs not secured so the doors on the pods got Jammed, golf clubs thrown in upside down. Quite a mess. Also we have a tiny upright piano that they charged us $200 extra to load without telling us ahead of time. We would have loaded it ourselves if we had been told.

very unprofessional smelled like marijuana the entire time and does not have insurance to pay for…read morethe items they broke

My family and I have hired this company multiple times to assist us in our move. Dustin and Edgar…read morewere friendly, very punctual and efficient with the loading and unloading of our furniture. They did an excellent job communicating with us and listened to our requests. I highly recommend them and definitely will be using them again! Thank you all

I had a wonderful experience using Firefifhters Move U for my move to Lexington. Front the first…read morephone call to delivery day, everyone I spoke to and worked with was so friendly. The two men called before arriving to let me know they were close and on their way (and early!). They were so friendly and they also took great care in unloading my moving truck and bringing everything inside. They asked where to place each box which was super helpful. Will use them again for my moving needs!

After the apartment complex I was moving to said I couldn't use PODS, I had to get a backup plan…read more I did reviews on local movers and found TopDogg. Their reviews were great and the quote he gave me was less than PODS! John and his team moved me from Mount Washington KY to Stow OH. I needed to do a pickup on one day and delivery the next day, due to the time it took us to get to the drop off location and having to get keys from landlord. They totally made that happen. John Cotton stayed in communication with me on the pickup date after one of their trucks broke down. My Movers were Will and Jonathan and they were amazing! They were able to get the backup truck to me in a few hours. They loaded me up (2 BR House) in 2 hours. They met me the next day in OH at the designated time. They unloaded for me so fast! They even put together an entertainment center for me (I tipped them for that). I would absolutely recommend TopDogg Moving to anyone and use them again.

I called TopDogg Moving since my family was moving from a condo to a house in Louisville. John…read moreanswered the phone. He assured me that we would be the second job for the day. He also texted that the movers would arrive between 1 pm and 3 pm. Before 1 pm, I went to the condo to wait. 3 pm passes by and there is no call nor the movers. I called John, and he informed me that the movers needed to eat and would arrive by 4 pm. This times passes, and there is no call about the delay again. Eventually, I get a call by a mover. He informed me that they would arrive in 15 min. I explained that I was disappointed with the lack of communication and not meeting the commitment. Apparently, this mover (John's brother) informed John about my disappointment. Within a few minutes, John calls to inform me that the movers were not coming. He stated that we do not serve unappreciated customers. I'm sure that below John will share that his workers moved stuff in 130 degrees, and they were on my way. I told John's brother that the movers could still come to complete the job. It was John and this moving company that decided to cancelled the scheduled move. If you are okay with the movers not showing up for your move, then by all means hire TopDogg Moving. In the coming days, I will inform my real estate agent (who is the incoming president of the association), my HOA and the community, my colleagues at the university, church members, friends, etc., relating to my experience. Moreover, I have begun the discussion with the state agency that overseas licensing of these moving companies. Whether a move is small or big, whether the second appointment is a second thought, these moving companies should not renege on their commitments.

I've used Chappell to move maybe 5-8 times or more over the course of 30 years. They have always…read moreexcelled. I used another company recently and regret it.

We had Chappell move for us twice in a 3 month period. They broke sentimental items from my…read moredeceased mother and the worse part is you could tell they knew they had broken some items and put them back without notifying us. They also gouged up our hardwood floors in several places. Their services are not cheap and the damage they did is forever.