They were happy to get my vehicle in for a chip repair with no wait and done in 15 minutesread more

Got a rock chip on my windshield and they offer a Wednesday special half off couldn't be happier…read morewith a friendly staff and the quick service will definitely be using them again soon

Very quick and pleasant service. They did a great job! This is the second time we have used this…read morecompany.

We traveled from out of state and in the last 5 minutes of our trip our windshield was damaged by a…read morerock. He came first thing on a Sunday to repair our windshield enough for us to be able to make the trip home. Jake was kind and quick with his repair. The cost was also reasonable. We would highly recommend KC Rock Chips for windshield repairs.

Very friendly staff. I called for an appointment for a windshield replacement on a 2015 Jetta and…read moregot in the next day. I arrived early and they took my vehicle into the shop. Super clean, yes even the bathroom. I was in and out and the price was more than reasonable, way less than I expected. Quote was given on the phone when I made my appointment and the quote was what I paid. Easy to get to, very light traffic. Check them out!

From the owner: Your One-Stop-Shop for All Your Auto Glass Repairsread more

Good work and fast. Reasonably priced work as well. Have options for OEM or third party glass.read more

Did a great repair on my windshield today. Quick & efficient over my lunch hour. Handled by my…read moreinsurance so nothing out of my pocket. I would do business here again

Flexible scheduling, fair pricing,?quality work and hassle free process - highly recommended!read more

From the owner: Over 28 Years Of Experience…read more Here at Affordable Auto Glass, we have trained professional staff members waiting to address your auto glass needs. We are a family-owned and -operated business that was established in 1988. With over 28 years of experience, we still manage to provide top-quality services to our customers in the Kansas City area. Our business also provides mobile repairs. Plus, we offer a lifetime warranty on all work.

Best glass shop around!! I have used them multiple times and suggest them to every single person I…read moreinteract with. Their work and care for peoples vehicles is pristine and unmatched to anyone in this industry. The pricing is untouchable compared to other glass shops around and I have nothing but excellent words to say about them.

I strongly discourage anyone from using Auto Glass Express…read more My experience has been nothing short of unacceptable from start to finish. After replacing the passenger's side window on my 2015 Mustang, the window was installed incorrectly and does not seal properly when fully rolled up. There is a visible gap that can easily be seen with the naked eye. Because of this poor installation, there is a high-pitched wind noise while driving that is loud enough to hurt my ears, and soap and water enter the vehicle through the gap during a car wash. A properly installed window should not have these issues. Even worse, they failed to remove all of the shattered glass from inside the door before installing the new window. Every time I roll the window up or down, I can hear glass grinding inside the door, and large pieces of glass continue to fall out. The remaining glass has continued to cause additional damage inside the door, something that should have been prevented during the original repair. To make matters worse, my vehicle was damaged while it was in their care. Rather than taking responsibility for the damage, they have refused to accept accountability. I was told someone would contact me regarding my concerns, but despite that promise, no one has made any effort to reach out to me, address the problems, or correct their mistakes. Instead, I have been left with a vehicle that was returned in worse condition than it should have been. The workmanship, lack of quality control, poor communication, and refusal to stand behind their work have made this one of the worst customer service experiences I have had. Customers pay to have their vehicles repaired correctly, not to receive an improperly installed window, ongoing damage from glass left inside the door, additional damage to their vehicle, and then be ignored when they ask the company to make it right. I cannot recommend Auto Glass Express to anyone. Based on my experience, I would advise others to take their business elsewhere if they want quality workmanship and a company that stands behind its repairs. EDIT. I respectfully disagree with several statements in your response. First, I was never offered photos or video showing the condition of my vehicle before or after the work. Stating now that cameras exist is not the same as offering to provide that evidence during the process of trying to resolve my concerns. Second, the appointment was not something your business proactively arranged. I was the one who had to call after waiting approximately five hours after opening, despite being told I would receive a call that morning. That call never came. I had to initiate the follow-up myself. I was also asked to wait through the entire weekend before my concerns could be addressed, despite the forecast for rain. From my perspective, this unnecessarily increased the risk of water entering my vehicle and causing additional damage. My review is based solely on my personal experience. Everything I stated reflects what I honestly experienced throughout this situation. It is not "non-factual" simply because your business disputes my account. Regarding the claim that I was rude, I disagree with that characterization. I was frustrated because of the circumstances and the way my concerns were handled, but I contacted your business seeking a resolution. Finally, my concerns about professionalism are based on more than just my own experience. During my visit, I witnessed staff making fun of another customer after he left the business because he had raised concerns about the workmanship on his vehicle. That interaction did not inspire confidence in how customer concerns are treated. I would have preferred this matter be resolved privately. Instead, I felt it was important to leave an honest review describing my experience so that other customers can make their own informed decisions. I stand by my review because it accurately reflects my experience.

I had Rick replace the windshield on my neighbor's Lexus CT200h while my neighbor was away on…read morevacation. He did an absolutely EXCELLENT job, from start to finish. He was extremely helpful on the phone when attempting to order the correct windshield for the car (there are three, depending on options). He showed up ON TIME, with the RIGHT PART and went to work! I watched the entire process. A windshield replacement is much more complex than I would have guessed and it quickly became apparent that Rick is HIGHLY SKILLED at what he does...and he has all the special tools and materials required to do the job RIGHT the first time. He's very personable and professional and CARES ABOUT THE QUALITY OF THE WORK HE PERFORMS. I'd hire him again in a heartbeat. I give him my STRONGEST personal recommendation!! I've attached a few photos of the new windshield Rick installed below.

Rick replaced my windshield on my truck. It leaked terribly on the first rain. He had forgotten a…read morewire from the original windshield and water just poured in. He did eventually return my calls and texts with very minimal concern and tried to seal and repair. Again, it leaked. Again he was not urgent or concerned. I had already paid him. Now it is still leaking and he does not return my calls or voicemails. Do not use his services.